User Guide

10
Problem Possible cause Solution
No steam comes out of the
soleplate, the light of the
CALC-CLEAN button ashes
and the appliance beeps.
You have not done or have
not completed the Calc-Clean
process.
Perform the Calc-Clean process to enable the
steam function again (see chapter 'Cleaning and
maintenance').
The appliance has switched
o.
The safety auto-o function is
activated automatically when the
appliance has not been used for
more than 5 minutes.
To activate the appliance again, press the on/o
button. The appliance then starts to heat up again.
The appliance produces a
loud pumping sound.
The water tank is empty.
Fill the water tank with water and press the steam
trigger until the pumping sound becomes softer
and steam comes out of the soleplate.
Water droplets come out of
the soleplate.
After the Calc-Clean process
remaining water may drip out of
the soleplate.
Wipe the soleplate dry with a piece of cloth. If the
Calc-Clean light still ashes and the appliance still
beeps, perform the Calc-Clean process (see chapter
'Cleaning and maintenance').
The Calc-Clean process has not
been completed.
You have to perform the Calc-Clean process again
(see chapter 'Cleaning and maintenance').
Steam condenses into water in
the hose when you use steam for
the rst time or have not used it
for a long time.
This is normal. Hold the iron away from the garment
and press the steam trigger.Wait until steam
instead of water comes out of the soleplate.
Dirty water and impurities
come out of the soleplate.
Impurities or chemicals present in
the water have deposited in the
steam vents and/or soleplate.
Perform the Calc-Clean process regularly (see
chapter 'Cleaning and maintenance').
Water ushes out of the
soleplate.
You have accidentally started the
Calc-Clean process (see chapter
'Cleaning and maintenance').
Switch o the appliance. Then switch it back on
again. Let the iron heat up until the 'iron ready' light
lights up steadily.
The Calc-Clean process does
not start.
You have not pressed the CALC-
CLEAN button for 2 seconds until
the appliance started beeping.
See chapter 'Cleaning and maintenance'.
The iron leaves a shine or an
imprint on the garment.
The surface to be ironed was
uneven, for instance because you
were ironing over a seam or a fold
in the garment.
PerfectCare is safe on all garments. The shine or
imprint is not permanent and will come o if you
wash the garment.Avoid ironing over seams or folds
or you can place a cotton cloth over the area to be
ironed to avoid imprints.
There was not enough felt in the
ironing board cover.
Put an extra layer of felt material under the ironing
board cover.
The ironing board cover
becomes wet, or there are
water droplets on the oor/
garment.
Steam has condensed on the
ironing board cover after a long
ironing session.
Replace the ironing board cover if the foam or felt
material has worn out. You can also add an extra
layer of felt material under the ironing board cover
to prevent condensation on the ironing board.
You have an ironing board that
is not designed to cope with the
high steam rate of the appliance.
Put an extra layer of felt material under the ironing
board cover to prevent condensation on the ironing
board.
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