User Guide
31
Problem Possible cause Solution
Steam does
not stop
automatically
after placing
the steamer
head onto the
holder.
Steam lock function is
activated.
Press once to deactivate steam
lock ( refer to ).
The board
cover becomes
wet or there
are water
droplets on
the garment
during
steaming.
Steam has condensed
on the board cover
after a long steaming
session.
Leave it to dry before storage.
Replace the board cover if it has
worn out. Purchase a new board
cover from a Philips Authorized
Service Center.
Board is shaky
during use.
The poles are not
installed properly or
the board is not
secured onto the
poles.
Refer to for correct
installation.
The board lock is not
fully inserted.
Insert the two board locks fully
until you hear a
“click”
sound
(
refer to ).
The board is not fully
secure in vertical
position.
Make sure that the board tilting
lever is in a locked position
before attaching it to the poles
( refer to
).
Board cannot
be tilted or be
used in
horizontal
position.
The board lock is not
locked onto the pole.
Ensure that the board lock is in a
locked position ( refer to ).