User Guide

26
Problem Possible cause Solution
Steam does
not stop
automatically
after placing the
steamer head
onto the holder.
Steam lock function
is activated.
Press once to deactivate steam lock
 
The board cover
becomes wet or
there are water
droplets on the
garment during
steaming.
Steam has
condensed on the
board cover after
a long steaming
session.
Leave it to dry before storage.
Replace the board cover if it has
worn out. Purchase a new board
cover from a Philips Authorized
Service Center.
Board is shaky
during use.
The poles are not
installed properly
or the board is not
secured onto the
poles.
Refer to for correct installation.
The board lock is
not fully inserted.
Insert the two board locks fully until
you hear a “click” sound (

The board is not
fully secure in
vertical position.
Make sure that the board tilting
lever is in a locked position before


Board cannot be
tilted or be used
in horizontal
position.
The board lock is
not locked onto the
pole.
Ensure that the board lock is in a
locked position  .
The board tilting
lever has not been
released.
Ensure unlocking tilting lever to
allow board to be tilted to its
desired position.
Once a desired position is attained,
lock the tilting lever to secure
board. ( refer to /  