User manual
21
Problem Possible cause Solution
The steamer does not
heat up.
The steamer is not
plugged in properly or not
switched on.
Check if the mains plug is
inserted properly and its wall
socket is working.
Check if the steamer is switched on.
The steamer does not
produce any steam.
The steamer is not
plugged in properly or not
switched on.
Check if the mains plug is
inserted properly and its wall
socket is working.
Check if the steamer is switched on.
The steamer has not
heated up suciently.
Let the steamer heat up for
60 seconds (steam-ready light
ashes). When the steamer is
ready for use, the light goes on
continuously.
You have not pressed the
steam trigger fully.
Press the steam trigger fully for
a few seconds.
The water level in the
water tank is too low.
Unplug the steamer and rell
the water tank.
Water droplets drip
from the steamer head.
Scales/calc are formed
inside the steamer.
Perform De-Calc function
(refer to section).
The steamer head is
placed horizontally for a
long time.
Place the steamer in an upright
position on a at surface after
each usage.
The steamer produces
a pumping sound/the
handle vibrates.
Water is pumped to
the steamer head to be
converted into steam.
This is normal.
The water level in the
water tank is too low.
Unplug the steamer and rell
the water tank.
Steam and water leak
around De-Calc door,
steam trigger and
gripping area.
De-Calc inlet stopper is
not inserted properly.
Open the De-Calc door and
push in the De-Calc inlet
stopper. Close the De-Calc door.
Water tank lling door is
not closed properly
Press down the lling door.
Steam gets weaker
over time
Scales/calc are formed
inside the steamer.
Perform De-Calc function
(refer to section).
EN