User manual

41
Problem Possible cause Solution
EN
The steamer
does not heat
up.
The steamer is not
plugged in properly
or not switched on.
Check if the mains plug is
inserted properly and its
wall socket is working.
Check if the steamer is
switched on.
The steamer
does not
produce any
steam.
The steamer is not
plugged in properly
or not switched on.
Check if the mains plug is
inserted properly and its
wall socket is working.
Check if the steamer is
switched on.
The steamer has
not heated up

Let the steamer heat up for
45 seconds (steam-ready
lights up). The steamer is
ready to be used when the
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You have not
pressed the steam
trigger fully.
Press the steam trigger fully
for a few seconds.
The water level in
the water tank is
too low.
Unplug the steamer and
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The water tank is
not in place.
Insert the water tank
properly.
Water droplets
drip from the
steamer head.
The steamer has
not heated up

Let the steamer heat up for
45 seconds (steam-ready
lights up). The steamer is
ready to be used when the
