User Guide

19
Problem Possible cause Solution
EN
The steamer does
not heat up.
The steamer is not
plugged in properly or not
switched on.
Check if the mains plug is
inserted properly and its
wall socket is working.
Check if the steamer is
switched on.
The steamer does
not produce any
steam.
The steamer is not
plugged in properly or not
switched on.
Check if the mains plug is
inserted properly and its
wall socket is working.
Check if the steamer is
switched on.
The steamer has not
heated up suciently.
Let the steamer heat up for
45 seconds (steam-ready
lights up). The steamer is
ready to be used when the
light goes o.
You have not pressed the
steam trigger fully.
Press the steam trigger fully
for a few seconds.
The water level in the
water tank is too low.
Unplug the steamer and
rell the water tank.
The water tank is not in
place.
Insert the water tank
properly.
Water droplets
drip from the
steamer head.
The steamer has not
heated up suciently.
Let the steamer heat up for
45 seconds (steam-ready
lights up). The steamer is
ready to be used when the
light goes o.