User manual
Problem Possible cause Solution
The lter-cleaning
reminder light (for
types without
display) or the
lter-cleaning
reminder symbol
on the display (for
types with display)
ashes.
The lter cylinder
needs to be cleaned.
Clean the lter cylinder by turning the lter-
cleaning handle 6 full circles (see section ‘Using the
lter-cleaning handle to clean the lter cylinder’ in
chapter ‘Using the appliance’).
The suction power
is insufcient.
You have selected a
low suction power
setting.
Select a higher suction power setting.
The lter cylinder is
clogged with dirt.
Clean the lter cylinder (see chapter ‘Cleaning and
maintenance’).
The motor protection
lter and/or the HEPA
lter are dirty.
Clean or replace the lters (see chapter ‘Cleaning
and maintenance’).
The nozzle, hose or
tube is blocked up.
To remove the obstruction, disconnect the
blocked-up item and connect it (as far as possible)
the other way around. Switch on the vacuum
cleaner to force the air through the blocked-up
item in opposite direction.
The infrared
remote control
does not function.
You have not inserted
the batteries properly
or the batteries are
empty.
Insert the batteries properly or replace them. See
chapter ‘Replacement’.
The appliance does
not function and
the standby light
on the cover of
the appliance
ashes.
The dust bucket and/
or the lter cylinder
unit are not installed
properly.
Unplug the appliance. Make sure that the lter
cylinder is assembled properly into the lter
cylinder case (‘click’). Also make sure that the lter
cylinder unit is inserted properly into the dust
bucket (‘click’).
The cover is not
closed properly.
Make sure the cover is closed properly. Put the
plug in the wall socket and try again.
When I use my
vacuum cleaner I
sometimes feel
electric shocks.
Your vacuum cleaner
has built up static
electricity. The lower
the air humidity in the
rooms, the more static
electricity the
appliance builds up.
To reduce this inconvenience, we advise you to
discharge the appliance by frequently holding the
tube against other metal objects in the room (for
example legs of a table or chair, radiator etc.).
15










