operation manual

Troubleshooting
This chapter summarizes the most common problems you could encounter with the appliance. If you
are unable to solve the problem with the information below, visit www.philips.com/support for a list of
frequently asked questions or contact the Consumer Care Center in your country.
Problem
Possible cause Solution
The robot does not start
cleaning when I press the
start/stop button.
The rechargeable battery is
empty.
Charge the rechargeable battery (see
chapter 'Preparing for use').
The small plug is still inserted
in the socket on the robot.
The robot does not work on mains
power. It only works on its rechargeable
battery. Therefore, always disconnect
the adapter from the robot and the
mains before use.
The power switch is not set to
'on' (I) position.
Press the power switch to 'on'. Place the
robot on the plugged-in docking station
or plug in the small plug of the adapter.
After a few seconds, the robot beeps
and the display lights up.
The robot does not
respond when I press
one of the buttons.
You set the on/off switch to
'off'.
Press the power switch to 'on'. Place the
robot on the plugged-in docking station
or plug in the small plug of the adapter.
After a few seconds, the robot beeps
and the display lights up.
The robot could not find the
docking station and the
battery ran out.
Place the robot on the plugged-in
docking station or plug in the small plug
of the adapter. After a few seconds, the
robot beeps and the display lights up.
The warning indicator
flashes quickly.
One or both wheels are stuck. Set the power switch to 'off'. Remove
the fluff, hair, thread or wire that is
caught around the wheel suspension.
One or both side brushes are
stuck.
Clean the side brushes (see chapter
'Cleaning and maintenance').
The top cover is not present or
is not closed properly.
When the top cover is not present or is
not closed properly, the robot does not
work. Place the top cover on the robot
properly.
The bumper is stuck. Press the start/stop button. Lift the
robot so that its bumper comes free.
Place the robot at some distance from
the obstacle and press the start/stop
button to make it resume cleaning.
The robot was lifted while it
was cleaning.
Press the start/stop button. Place the
robot on the floor. Then press the
start/stop button to make the robot
resume cleaning.
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