Specifications

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If you are havingproblems with your product,checkthis listof problemsand possi-
ble solutions before requesting service.You may be able to solve the problem your-
self.
If you need to call a customer service representative, pleaseknow the model num-
ber and serial number of your product before you call.This information is displayed
on the back of the product. Also, pleasetake a moment to identify the problem you
are having,and be prepared to explain this to the representative. If you believe the
representative will need to help you with operations, pleasestay near the product.
Our representatives will be happy to assist you.
The DVD Player has no power.
• Make sure the power cord is connected completely to anAC (alternating current)
outlet.
• Pressthe POWER button to turn on the DVD Player."HELLO" will appear briefly
on the display panel as the power is turning on.
The remote control will not operate the DVD Player.
• Aim the remote control directly at the DVD Player'sremote sensor.Details are on
page 14.
• Remove all obstacles between the remote control and the DVD Player.
• Inspect and/or replace the batteries in the remote control. Details are on page
seven.
• Use the remote control within 23 feet of the DVD Player.
No picture
• Make sure the video cable is connected correctly.You may connect either the yel-
low video cable (supplied), an optional S-Video cable, or optional component
video cables. Details are on pages 8-12.
• Make sure the'iV is set to the correctVideo channel (usually theAUX IN,AN IN,
Auxiliary In, ComponentVideo In or S-Video In channel). Check your'IV owner's
manual for details.
• Insert a Disc that is playable on this DVD Player.Details are on page six.
Disc cannot be played.
• Insert a playable Disc. Detailsare onpagesix.
• Place the Disc correctly in the recessesin the Disc tray. If the Disc is one-sided,
placethe Disc in the tray with the labelfacing up.If the Disc is two-sided, make
sure the sideyou want to playisfacing up.
• Clean the Disc.
• Cancel the parentallock,enter the password,or changethe control level.Details
are on pages34-35.
• Make sure the Disc is labelled for use in Region I orALL regions.Details are on
pagesix.
No sound
• Connect the audiocablesfirmly.Make sure the cablesare connectedto the
AUDIO IN jacks on the'IV or audio equipment. Details are on pages8-12.
• Check the audio settings of the DVD Player.Details are an pages38-39.
• Turn on the power of the audio equipment and make sure it is set to the correct
channel, usuallyAuxiliary IN. Refer to the owner's manual of the audio equipment
for details.
• Check the audio settings of the Disc. For example, you may have selected "sound-
track" playback on a DVD. Only the music of the movie will play,not the charac-
ters' dialog; music might not be recorded throughout the entire DVD.
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