User manual

21
English
7 Troubleshooting
Warning
Never remove the casing of this apparatus. •
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site (www.
philips.com/welcome). When you contact
Philips, ensure that the apparatus is nearby
and the model number and serial number are
available.
No power
Ensure that the AC power plug of the •
unit is connected properly.
Ensure that there is power at the AC •
outlet.
No sound
Adjust the volume. •
Check the network connection. Set up •
the network again if needed (see ‘Set up
a Wi-Fi network (router)’).
No response from the SoundSphere
speakers
Press and hold •
on the back of the
main speaker to reset the device. Set up
the network again (see ‘Set up a Wi-Fi
network (router)’).
Disconnect and reconnect the AC power •
plug, then switch on the device again.
Wi-Fi network connection failed
Check if your Wi-Fi router is Wi-Fi •
certified. This device is only compatible
with Wi-Fi certified routers.
This device does not support WPS-Pin •
routers.
This device does not support all WPS- •
PBC routers. If your home routers are
WPS-PBC routers, reset all settings
General information
AC power WiFi SoundSphere speakers:
100-240V~, 50/60Hz
Standalone docking charger:
Model: ASSA28-050200
Input: 100-240V~50/60Hz
0.45A
Output: 5.0V
2000mA
Operation
Power
Consumption
22 W
Eco Standby
Power
Consumption
< 0.5 W
Dimensions
- Main Unit 265 in diameter x 410 mm
Weight
- With Packing
- Main Unit
14.5 kg
12 kg
EN