WelcomeEye View Home Security Camera Instructions for using the product V1
Contents 1. Safety instructions.................................................................................. p.2 2. Contents of the kit.................................................................................. p.2 3. General description................................................................................p.3 4. Detailed description............................................................................... p.3 5. Installing the camera................................................
1. Safety instructions Important! • If you are installing this product for someone else, remember to leave the manual or a copy of it with the end user. Warning: • The various components should be dismantled by an authorised technician only. • The camera uses precision electronics. Do not move the camera motor by hand. Safety precautions: • To operate this system in complete safety, it is essential that installers, users and technicians follow all the safety procedures described in this manual.
This camera is designed to provide security and an external monitoring point for users of the Philips WelcomeEye application and ecosystem. Whether you are absent or simply operating it remotely, it enables you to control, dissuade and reassure, whatever the circumstances, light or weather conditions. For effective usage, please carefully read this instruction manual. 4.
Important notes and advice: • Warning: For obvious safety reasons, all connections must be made with the power disconnected (protection circuit breaker in the OFF position). • Before installation, you are advised to check that your WiFi network signal is accessible and of sufficient quality in the place where you wish to install your camera.
5.2. Wiring 7 8 88 7 7 L LL NN N 10 7 9 99 11 11 8 10 11 9 12 12 12 10 11 12 7. The terminal block of the camera can be unclipped to make installation easier. 8. Connect your camera to the mains (L IN = 230 V phase / N IN = 230 V neutral / Earth must not be connected) as shown. If you wish, you can connect a 230 V AC light (L OUT = 230 V phase / N OUT = 230 V neutral) to your light in order to control it using your camera, its motion detection or the Philips WelcomeEye application.
6. Setting up 6.1. Installation and linking Note: the screenshots below are from the Android version of the application. The iOS version is identical. Download the Philips WelcomeEye application on your iPhone or Android smartphone. WelcomeEye for Android WelcomeEye for iOS Enter your full name, a valid email address and the password of your choice and click on "Create an account". Then launch the application: If you do not already have a Philips WelcomeEye account, click on "Create an account".
Once account creation is complete, click on OK: Select the WelcomeEye View camera from the list of products compatible with the application: The list of products linked to an account appears. Click on the icon to continue. Your Bluetooth must be activated. If you have not already connected the camera to your WiFi network, click "My device is not connected to the Internet at this time". At this point your camera should be powered up and ready to be linked.
Your smartphone will detect nearby devices waiting to be configured. Detection only takes a few seconds, so move closer to the camera if it is not detected by the smartphone. Your smartphone transmits the information to the camera and the camera connects to the Internet. The camera will play a melody indicating that it has received the information from your smartphone. Tick your camera then click “Add". Important: If a password is entered incorrectly, the camera will make an error noise and restart.
Add a new product (another Philips 1 camera or compatible Philips videophone) 2 Camera connection status : online : offline 3 Internal battery charger 4 Camera name If you have a Philips WelcomeEye video 5 phone, it will also appear on this page List of related products in the app 6 (current screen) 7 Access to account and app options The camera's default login password must be changed before the image can be displayed. Enter a new 6 to 16-digit password and click “Confirm” .
5 Mute/unmute the camera microphone 6 8 Settings for video recordings Lighting programming (provided that 9 an external light has been connected Take a photo and save it on your smartphone to the rear of the camera) Start recording live and save to 7 smartphone memory 10 Change the password and set the time Light control (if a light has been 11 Delete the camera from your account 8 connected to the camera terminal block) 9 Integrated alarm control icon at the top right of the Click on the image t
6.3. Detection alert 1 Movement detection activation Your camera has two detection systems: Motion detection in its field of vision and recognition of human figures. You can use both independently or simultaneously. 2 movement is detected (you are warned Motion detection settings: 3 Detection sensitivity (see above) The motion detection settings can be accessed by clicking on (Alarm settings) in your camera settings.
You can also check below if you want to apply the same ranges to all or part of the other days of the week. Click on "Save” to finish. 1 Activation of human figure recognition Activation of the notification if a 2 human being is detected (you are Setting human figure recognition and autotracking: warned on your smartphone) Autotracking: the camera moves the The human figure recognition settings and the autotracking option can be accessed by clicking (Alarm settings) in your camera on settings.
You can define up to 3 time slots with a start and end time for the day, during which the motion detection will be active. You can also check below if you want to apply the same ranges to all or part of the other days of the week. Click on "Save” to finish. 6.4. Configuration assistants with voice Your WelcomEye View camera is compatible with Alexa and Google Assistant voice assistants.
7. Usage Click on a video to play it: 7.1.
7.2. Viewing the live feed your smartphone to landscape mode: Click on your camera image from the application home screen: 1 2 3 5 4 6 7 8 Pinch the screen with two fingers to 1 zoom in on the image 2 7.3. Power cut In the event of a power cut, the camera switches instantly to the internal battery. • The camera's battery life is approximately 4 hours.
8. Technical features 16 Compatible with Amazon Alexa - Google Home Warranty 2 years Power supply 220-240 V AC / 50 Hz Resolution 2k - 2560 x 1440 px WiFi Network 2.4 GHz + 5 GHz 802.
9. FAQ - Common problems and solutions Symptoms Possible causes Solutions You have an out-of-date or incompatible version of Android on your device Please contact the technical support of your device's manufacturer in order to obtain a recent Android version. Google Play checks all the key components needed to run the application properly. If your equipment does not meet the necessary criteria, the installation will not completed. Try the installation on a different Android device.
10. Technical support - Warranty This product is guaranteed for parts and labour in our workshops. The warranty does not cover: consumables (batteries, etc.) and damage caused by misuse, improper use, improper installation, external intervention, damage due to physical or electrical shocks, dropping or atmospheric phenomena. • Never cover the device • Clean with a soft cloth only, no solvents. The warranty is void if parts have been dismantled.
• No objects filled with liquids, such as vases, should be placed on the appliance. 12. FCC/CE warning Note: This equipment has been tested and found to be compliant with the limits of a Class B device, according to European standards in force. These limits are designed to provide reasonable protection against interference in a residential installation.
13. Declaration of Conformity WITH the RED directive AVIDSEN hereby declares that the equipment designated below: WelcomeEye View Camera DES8500OSC 531050 Complies with the RED 2014/53/EU directive and that its conformity has been assessed pursuant to the applicable standards in force: • EN 62368-1: 2020+A11: 2020 • EN 60669-1: 2018+AC: 2020-02 • EN 60669-2-1: 2004+A12: 2010 • EN 62311: 2020 • EN 50665: 2017 • EN 301 489-1 V2.2.3 (2019-11) • EN 301 489-17 V3.2.4 (2020-09) • EN 301 489-3 V2.1.
FR - Ne jetez pas les piles et les appareils hors d’usage avec les ordures ménagères. Les substances dangereuses qu’ils sont susceptibles de contenir peuvent nuire à la santé et à l’environnement. Faites reprendre ces appareils par votre distributeur ou utilisez les moyens de collecte sélective mise à votre disposition par votre commune. Directive WEEE 2012/19/EU EN - Don’t throw batteries or out of order products with the household waste (garbage).
Philips and the Philips shield emblem are registered trademarks of Koninklijke Philips N.V. and are used under license. This product is manufactured by and sold under the responsibility of AVIDSEN SAS, the sole guarantor of this product.
