User manual
11
English
EN
7 Troubleshooting
Warning
 •
Never remove the casing of this apparatus.
To keep the warranty valid, never try 
to repair the system yourself. 
If you encounter problems when using this 
apparatus, check the following points before 
requesting service. If the problem remains 
unsolved, go to the Philips web site (www.
philips.com/welcome). When you contact Philips, 
ensure that the apparatus is nearby and the 
model number and serial number are available.
No power
 • Make sure that the Mains cord 
is connected securely.
 • Make sure that there is power at the AC 
Mains.
 • Make sure that the batteries are inserted 
correctly.
 • Make sure that the batteries are not used 
up.
No sound
 • Adjust the volume.
 • Disconnect the headphone.
Clock setting erased
 • Replace the batteries.
 • Power has been interrupted or the power 
plug has been disconnected. 
 • Reset the clock.
No response from the unit
 • Reinstall the batteries and 
turn on the unit again. 
 • Disconnect and reconnect the AC power 
plug, then turn on the unit again.
Poor radio reception
 • Increase the distance between the unit 
and your TV or other radiation sources.
 • Fully extend the antenna.
 • Adjust the position of the antenna.










