Specifications

Technology Standards

Four Points Technology Documentation Overview

Version 5.0

North American Division

Four Points Technology Profile

Reserved. CONFIDENTIAL & PROPRIETARY - May not be reproduced

or distributed without the prior written consent of Starwood.

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Four Points Technology Documentation

Overview

= Required by Standards

= Required but Vendor Optional

= Product Optional

Key:

REQUIRED vs VENDOR OPTIONAL vs PRODUCT OPTIONAL TECHNOLOGIES

The technology components that are approved for use in a Four Points hotel are listed in each document under the heading of

‘Approved Product(s)’. In certain cases, particular products are considered to be mandatory to Four Points brand standards and

consequently must be implemented.

In other cases a certain product is required by brand standards but there are multiple approved vendors from which the owner /

operator may choose one. This approach has been taken to allow the owner/operator to install a system that is considered to

provide the same functionality allowing owner/operator some flexibility due to local presence & support. As such these items can

be modified at property owner/operator discretion as long as they support those elements that are required and/or meet minimum

performance specifications. Items designated as required and do not have any alternate systems are brand defining items and

therefore impact the overall guest experience. These components are to be the exact items specified and are designated brand

standards. Any deviation to standards and selection of vendors not listed in this document needs to be approved by your

Starwood Representative or Regional IT Director.

The last classification shown in the technology profiles is one of “product optional” which designates that a product or service may

be elected by the owner / operator.

The key to these requirements is illustrated in each technology profile by the following key and icon set:

GUARANTEES AND WARRANTIES

Starwood makes no representations, warranties or guarantees regarding the technology, specified in this Document or set of

Documents and purchased by you. You must look to the manufacturer of the products purchased for the hotel for questions and

cost issues regarding warranties, product defects and replacement parts. Any cost information provided by Starwood is for

reference only. You with your chosen vendor must verify all final costs for budgeting purposes. Starwood is not responsible for

soliciting current price information.

GENERAL COMPLIANCE REQUIREMENTS

All technology purchased for, and installed in, your hotel (whether or not specified in this Document or set of Documents) must

comply in all respects with applicable federal, state and local laws, ordinances or other requirements; including, without limitation,

all applicable fire, life and safety requirements. Additionally, all technology purchased for hotels in the North American Division is

required to comply with the Americans with Disabilities Act (the “ADA”). It is the responsibility of each hotel owner to ensure that

such products are compliant.

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