APRIL 2010 TECHNOLOGY STANDARDS Page 1 of 74 Consolidated Four Points Document Page Count
Technology Standards Four Points Technology Documentation Overview th Last updated: April 21, 2010 (Valid until – September 30 , 2010) FOUR POINTS TECHNOLOGY DOCUMENTATION OVERVIEW INTRODUCTION COMPLIANCE SCOPE DISCLAIMER GUARANTEES Key information: Overview The purpose of this document and all available Four Points Technology Profile documents is to provide a simple and easy to understand overview of the property technology components for Four Points hotels.
Technology Standards Four Points Technology Documentation Overview SCOPE This document is part of a series of documents (or Technology Profiles), which cover the complete set of technology related components required to open and operate a Four Points hotel. The documents have been purpose fully separated to provide concise and easy to digest documents for each topic.
Technology Standards Four Points Technology Documentation Overview REQUIRED vs VENDOR OPTIONAL vs PRODUCT OPTIONAL TECHNOLOGIES The technology components that are approved for use in a Four Points hotel are listed in each document under the heading of ‘Approved Product(s)’. In certain cases, particular products are considered to be mandatory to Four Points brand standards and consequently must be implemented.
Technology Standards Four Points Technology Change Log th Last updated: May 10, 2010 (Valid until – September 30 , 2010) FOUR POINTS TECHNOLOGY DOCUMENTATION CHANGE LOG CHANGE LOG Key information: Overview The purpose of this document is to record all changes made by Starwood personnel to the Four Points Technology Profile documents. When a change is made to a Technology Profile, the changes must be recorded in the table on the following pages. Each change must represent a version increment of 0.1.
Technology Standards Four Points Technology Change Log CHANGE LOG Record all documentation changes below: Date of Change Previous Version New Version Technology Profile Changed Description Of Change Changed by 4/13/10 Peter Chambers N/A 5.0 Creation 5/5/10 Peter Chambers 5.0 5.1 Profile 2 – Change Log Profile 6 – NAD – Guest Internet Terminals Profile 17 – NAD – Public Area Music 5/5/10 Peter Chambers 5.
Technology Standards Starwood Centralized Systems th Last updated: April 29, 2010 (Valid until – September 30 , 2010) STARWOOD CENTRALIZED SYSTEMS CENTRAL RESERVATIONS SYSTEM STARWOOD ONE ORACLE MAINTENANCE STARGUEST WAN NETWORK SUPPORT SERVICES EMAIL Key information: Overview This section provides an overview of each of the business applications required to run a Four Points hotel that are “centrally” hosted by Starwood and therefore do not require servers or hardware at the individual property l
Technology Standards Starwood Centralized Systems STARGUEST FUNCTION StarGuest is Starwood's technology platform used to deliver and respond to guest requests, issues, and preferences identified on property or via the call center. It is interfaced with Starwood's centralized guest database providing a profile for all guests with a previous or upcoming stay at a Starwood hotel.
Technology Standards Starwood Centralized Systems EMAIL Four Points hotels require a generic email address to be used at Owned & Managed properties for general property communications, Franchises being optional. The standard staff email address format follows that of the property web address as indicated below: • • • Property Address: General Information: Property Talent: www.FourPointshotels.com/property FourPointscity@FourPointscity.com first.last@FourPointscity.
Technology Standards Starwood Centralized Systems Option for Starwood Hosted Email Solution: If you prefer to have Starwood host your email you may enroll in the program through StarwoodONE using the following directions: 1. Log into Starwood One 2. Go to the eTools Menu 3. Select MyServiceDesk 4. On the MyServiceDesk page, click the MyServiceDesk link 5. On the left hand side under go to “Self Service” section and click on "Place An Order" 6. Choose the Email Services (Property Only) choice 7.
Technology Standards Property Management Systems th Last updated: April 23, 2010 (Valid until – September 30 , 2010) PROPERTY MANAGEMENT SYSTEMS (PMS) PMS Key information: Overview Galaxy Hotel Systems is a wholly owned subsidiary of Starwood Hotels that operates and services the required PMS called Galaxy LightSpeed. LightSpeed has been designated as the standard in the North American Division for all Starwood owned, managed and franchised hotels.
Technology Standards Property Management Systems PMS HARDWARE Galaxy LightSpeed runs on low-cost HP Proliant servers with a Linux operating system. This server may be purchased from Galaxy or directly from Insight. All servers are pre-staged before shipment to the hotel. For the purposes of infrastructure planning, the rack mounted server model is recommended and this will require 5U of rack space.
Technology Standards Time & Attendance Systems rd Last updated: April 22, 2010 (Valid until – September 3 , 2010) TIME AND ATTENDANCE SYSTEMS TIMESAVER BY ADP ADP BIOMETRIC TIMECLOCKS Key information: Overview Starwood recommends ADP’s Time Saver solution. Time Saver is a hosted (ASP) time and labor management solution that collects, calculates, and reports Associate work hours and offers scheduling and labor forecasting functions.
Technology Standards Time & Attendance Systems ADP DETAILS The property will require timeclock hardware installed at the local property, which will communicate directly with the ADP hosted solution. The suggested model is the ADP 5101 single finger biometric clock. The Starwood negotiated pricing level for the ADP solution is $1.95 per employee, per month and each timeclock is $89 per month.
Technology Standards Guest Internet Terminals th Last updated: May 10, 2010 (Valid until – September 30 , 2010) GUEST INTERNET TERMINALS PUBLIC TECHNOLOGY FOR GUESTS Key information: Overview Four Points provides guests with two computer terminals in the public area of the hotel for guests to use for basic business functions including Internet access, to check into flights, to print boarding passes, check email, check local area events and activities, etc.
Technology Standards Guest Internet Terminals GUEST INTERNET TERMINAL HARDWARE The two computers must be loaded with software designed to delete user information between sessions, protecting the computers from tampering and viruses as well as filtering objectionable content. The identity of a computer terminal user must be easily determined if required by law enforcement officials. The computers should be physically secured to the location to prevent theft (property supplied.
Technology Standards Guest Internet and Wireless Network th Last updated: April 14, 2010 (Valid until – September 30 , 2010) GUEST INTERNET AND WIRELESS NETWORK HIGH SPEED INTERNET WIRELESS NETWORK Key information: Overview A Guest Internet / High Speed Internet Access (HSIA) infrastructure must be made available throughout the hotel for the use of guests and throughout the hotel public areas and meeting areas.
Technology Standards Guest Internet and Wireless Network GUEST INTERNET ARCHITECTURE AND CAPACITIES The physical guest Internet solution consists of several parts: • • • The High Speed Internet Access ‘Server’. This is the unit that will provide the intelligence to the network by handling security, registration, and web experience.
Technology Standards Guest Internet and Wireless Network • • • • Highly Scalable WAN Connection Options Compatible with existing HSIA equipment Supports Dynamic & Static IP Addressing Failsafe and Failover capabilities to operate during ISP outage In order to facilitate the combination of different Internet bandwidth sources, the selected Guest Internet provider should provide and install a consolidation device such as Elfiq or Mushroom.
Technology Standards Guest Internet and Wireless Network • • • • • • To protect guests and Starwood from abuses, the provider must block all inbound unsolicited requests to guests either via Network Address Translation (NAT), router Access Control Lists (ACL) or a firewall. Examples: Ping is a network command that is a command to check to see if a host address is live on the network. It is frequently a precursor activity to an attack.
Technology Standards Guest Internet and Wireless Network • • • • 802.
Technology Standards Guest Internet and Wireless Network o Web form SERVICE LEVELS FOR SUPPORT • • • • • • • • The selected provider must provide a toll free number available to all guests for the purposes of requesting support with the Guest Internet system The selected provider must ensure that a live answer service is available 24x7x365 for guests The average speed of answer must be <=60 seconds The first call fix rate must be >=90% of incidents within Help Desk resolution capability The selected pro
Technology Standards Guest Internet and Wireless Network Monthly basis • Guest HSIA support requests • Must include Guest name, room number, time, date, issue description, issue resolution, time to resolve • Associate support request log • Must include Associate name, position, department, time, date, issue description, issue resolution, time to resolve • Network outages • Must include reports of any downtime experienced for network and communications components Semi annual basis • Patch report • Must incl
Technology Standards Guest Internet and Wireless Network • • • Manufacturer warranty documents for all hardware All top level administrative usernames and passwords Gateway server configuration output The selected provider will also be responsible for updating the documentation and making available new documents to property Ownership and Starwood Hotels & Resorts at a minimum of every 6 months.
Technology Standards Doorlock Systems rd Last updated: April 29, 2010 (Valid until – September 3 , 2010) DOORLOCK SYSTEMS ELECTRONIC DOOR LOCK SYSTEMS Key information: Overview In every Four Points, both the back of house (BOH) and all guest rooms are to be equipped with electronic locks that interface with the Property Management System (PMS).
Technology Standards Doorlock Systems OFFLINE, MAGSTRIPE SYSTEM DETAILS The selected system will consist of a management Desktop and a dual card key encoder. The system uses the standard magnetic key card (manufactured according to ISO or ABA norms) as specified in the Element hotels OS&E Style Guide.
Technology Standards Doorlock Systems ONLINE, RFID LOCK SYSTEM OVERVIEW (OPTIONAL) An Online lock system offers the latest Radio Frequency IDentification (RFID) technology, which allows stand alone electronic locks to work wirelessly online.
Technology Standards Doorlock Systems RFID ONLINE DOOR LOCK SYSTEM – KEY ENCODERS Key encoders are required to create and modify guest and BOH keycards and should be placed at the check-in and check-out areas of the hotel.
Technology Standards Associate Communications th Last updated: April 14, 2010 (Valid until – September 30 , 2010) ASSOCIATE COMMUNICATIONS MOBILE RADIO SYSTEMS AND HEADSETS Key information: Overview In every Four Points, the Associates must be provided with means to communicate while mobile around the property. This document will cover the basic requirements to integrate the StarGuest application with MOTOTRBO™ which is the Starwood recommended solution for providing inhouse, mobile communications.
Technology Standards Associate Communications OVERVIEW This document will cover the basic requirements to integrate the StarGuest application with MOTOTRBO™. Below is the basic topology of a typical MOTOTRBO™ system when integrated with StarGuest application and ZapMail™. GENERAL REQUIREMENTS For MOTOTRBO™ to work with the SGR System there are several mandatory components.
Technology Standards Associate Communications Parts required from NeoTerra: Item Part # Description zapMail™ • zapMail™ by NeoTerra™ Systems Email gateway Email Account • • Netfirms or other comparable email account Visit http://netfirms.com Pop 3 web account with Catch all capability. See ZapMail™ User Manual for detailed information Page 3 of 3 Associate Communications Four Points Technology Profile © 2010 Starwood Hotels & Resorts Worldwide, Inc. All Rights Reserved.
Technology Standards Associate Communications MOTOROLA CONTROL STATION PROGRAMMING REQUIREMENTS This section is intended to help Dealers program MOTOTRBO™ control stations appropriately for use with ZapMail™. Note that the MOTOTRBO™ Text Messaging Application is NOT compatible with the StarGuest application. There must be one control station for each logical channel (slot) that will have access to the StarGuest system.
Technology Standards Associate Communications MOTOROLA SUBSCRIBER PROGRAMMING REQUIREMENTS Subscribers that will receive and send work orders to the StarGuest application should be programmed to ensure simplest access to the MOTOTRBO™ Text Messaging features. Programmable buttons can be used to achieve this. The dealer should also pay special close attention to the following fields: Radio ID should be unique for each subscriber.
Technology Standards Associate Communications ZAPMAIL SETUP REQUIREMENTS ZapMail™ installation should be done as per the instructions in the ZapMail™ User Manual. A copy of the user manual can be obtained at the following link: http://neoterra.ca/applications/zapmail/zapMail_V1.1_Training_Manual.pdf . The basic requirements for the ZapMail™ server are as follows: • • • • • • • • A Microsoft Windows Platform - Windows Vista or Windows XP Home/Professional.
Technology Standards Associate Communications The primary reason this feature is needed is because SGR workorders generate a unique email address for each work order. The variable feature will allow for the SGR work orders to pass through the email gateway and assign each one a random alias. The random alias will be maintained in the server database until the Alias Age expires.
Technology Standards Desk Technology th Last updated: April 14, 2010 (Valid until – September 30 , 2010) FRONT DESK TECHNOLOGY FOUR POINTS FRONT DESK Key information: Overview The Front desk is the center for all Four Points hotels operations. It serves as the hub for guests and as such requires a significant amount of both hardware and software to operate efficiently.
Technology Standards Desk Technology FRONT DESK TECHNOLOGY DETAILS The desk is made up of a minimum of two (2) fully operational stations installed with the following equipment*: Area Manufacturer Item Model # See Property Hardware standards See Property Hardware standards See Property Hardware standards Quantity Front Desk Lenovo Think Center Desktop 2 Front Desk Planar Touchscreen 17” Monitor Front Desk Xerox Laser Printer Front Desk Dependent on PBX Telephone Dependent on PBX 2 Front
Technology Standards Point Of Sale Technolog rd Last updated: April 22, 2010 (Valid until – September 3 , 2010) POINT OF SALE TECHNOLOGY FOOD AND BEVERAGE POINT OF SALE (POS) SYSTEMS BAR AND FAMILY ROOM TECHNOLOGY Key information: Overview Starwood designed the Family Room as the gathering place for guests. The space serves as the primary beverage outlet for the hotel and as such needs to be outfitted with POS technology to accurately process transactions.
Technology Standards Point Of Sale Technolog POS TECHNOLOGY DETAILS The Family Room and Bar area serve as the primary beverage outlet for the hotel and as such need to be outfitted with POS technology to accurately process transactions. The bar has one hardware component for ordering, generating checks and/or posting charges to a guest folio.
Technology Standards Point Of Sale Technolog POS HARDWARE AND LOCATIONS A typical Four Points hotel requires that the POS system be installed at each of the PCs located at the Front desk (as well as the Family Room and Bar) allowing Associates to process hotel transactions for pantry or ‘grab and go’ counters.
Technology Standards Point Of Sale Technolog Thermal POS printers are required at the Front Desk and in the Bar as well as a one for the kitchen area. The typically recommended model for both HSI and Micros is the Epson TM-T88IV with specifications as follows: Image Model Dimensions Power Info • • Epson TM-T88IV or Micros IP Thermal Printer Width: 5.71 in/145mm Depth: 7.68 in/195mm Height: 5.83 in/ 148mm .
Technology Standards IP PBX, Voicemail and Call Accounting th Last updated: April 14, 2010 (Valid until – September 30 , 2010) TELECOMMUNICATIONS – IP PBX, VOICEMAIL, CAS IP PBX CALL ACCOUNTING SYSTEMS VOICEMAIL SYSTEM Key information: Overview The IP PBX communication platform will be the foundation to all voice communications at the hotel. The communications system should support an end-to-end IP architecture in order to support all administrative and guest room telephones.
Technology Standards IP PBX, Voicemail and Call Accounting IP PBX ARCHITECTURE AND CAPACITIES The system must be based on IP architecture with centralized call processing, support for VLANs (802.1q), and Quality of Service support (802.1p/q and RTP). Redundant call processing is an optional feature that should be considered. All guest room phones and employee / administrative phones will be IP based. The chart below illustrates the minimum required system capacities based on the number of rooms.
Technology Standards IP PBX, Voicemail and Call Accounting HOSPITALITY SPECIFIC SYSTEM FEATURES At a minimum, the system should support the hospitality functionality listed below: • • • • • • • • • Interface with Property Management System (Galaxy Lightspeed) Up to 16 unique room status codes Check-In/Check-Out functionality Automatic restrictions based on room status Station Name updates based on information received from property management system Suite Grouping Feature (allow multiple phones to appea
Technology Standards IP PBX, Voicemail and Call Accounting • • o Wall Mountable o Ethernet switch pass through port o Powered by PoE (802.3af) Console o Multi-Line Display o Integrated Headset Jack o Numeric Keypad o Twelve Programmable Feature/Line Buttons VoWLAN Wireless Handsets (not required for Four Points properties) o Two-Line Display o 802.
Technology Standards IP PBX, Voicemail and Call Accounting IP PBX – ADMIN / BACK OF HOUSE PHONE DISTRIBUTION At a minimum, the selected should provide the following number and type (or comparable types compared to the Mitel example models listed below if not providing a Mitel IP PBX) of phones in the BOH and administrative areas of the hotel (for details on type and number of Public Area telephones and Guest Room telephones, please refer to the separate Technology Profile documents ‘Public Area Telephones’
Technology Standards IP PBX, Voicemail and Call Accounting VOICEMAIL USER FEATURES At a minimum, the system should support the user features listed below: • • • • • • • • • • • Play and process messages (repeat, reply, forward, delete, save, mark as new, date/time stamp, skip message) Reverse, pause or fast forward during playback Address messages to multiple recipients Perform global addressing Record message and specify as normal or urgent Record up to 3 personal greetings Specify order in which message
Technology Standards IP PBX, Voicemail and Call Accounting TELECOMMUNICATIONS – HOSTED vs ON PREMISE SOLUTIONS Starwood currently approves the selection of fully hosted PBX solutions in addition to more traditional, premise-based solutions. As of the writing of this document, in the NAD for Four Points, Starwood approves the use of two vendors that provide a hosted solution (Guest-tek and Thing5).
Technology Standards IP PBX, Voicemail and Call Accounting MAINTENANCE • • The selected provider must provide a minimum of 10 basic Moves, Adds and Changes (MACs) free of charge per day to a property.
Technology Standards IP PBX, Voicemail and Call Accounting • • • • • PBX configuration (including extension listings, DIDs, trunk configuration, software versions at a minimum) Voicemail configuration Serial numbers and model numbers for all hardware Manufacturer warranty documents for all hardware All top level administrative usernames and passwords The selected provider will also be responsible for updating the documentation and making available new documents to property Ownership and Starwood Hotels &
Technology Standards Guest Room Telephones th Last updated: April 21, 2010 (Valid until – September 30 , 2010) GUEST ROOM TELEPHONES GUEST ROOM TELEPHONES Key information: Overview Each guest room in a Four Points Hotel must be supplied with one, single line, 5 button, cordless, VoIP telephone with speakerphone. Four Points has selected the Teledex IP Dect NDC2105S series phone as the standard for all guest rooms.
Technology Standards Guest Room Telephones GUEST ROOM PHONE DETAIL The IP telephone in each Four Points guest room is supported by the Four Points converged network infrastructure that is designed to supply voice, HSIA and data services for both guests and administrative functions throughout the property. The converged network simplifies the support and maintenance and provides for cost savings in wiring/cabling.
Technology Standards Guest Room Telephones Colors 2/0 (PMS 7501U + Black), Full bleed Art Please reference template on starwoodassetlibrary.com. Customize template with property-specific information. Faceplate image example: Page 3 of 3 Guest Room Telephones Page 53 of 74 Consolidated Four Points Document Page Count Four Points Technology Profile © 2010 Starwood Hotels & Resorts Worldwide, Inc. All Rights Reserved.
Technology Standards Public Area Telephones th Last updated: April 21, 2010 (Valid until – September 30 , 2010) PUBLIC AREA TELEPHONES HOUSE PHONES MEETING ROOM PHONES Key information: Overview House phones are located in public spaces to provide guests with access to dial direct to rooms or the Front desk. The selected model of house phone is the single line, SIP Teledex ND210LPOE.
Technology Standards Public Area Telephones PUBLIC AREA PHONE DISTRIBUTION The required phones are to be distributed through the Four Points property as follows although changes must be made to allow for unique property layouts and the following list is designed to be a guide only: Space Meeting Rooms Lobby Fitness Area Elevator Elevator landing Guest Internet Terminals Brand Requirement 1 Phone per Room 1 House Phone 1 House Phone 1 House Phone (emergency and may need to be analog and included from eleva
Technology Standards Property Hardware and Software th Last updated: April 22, 2010 (Valid until – September 30 , 2010) PROPERTY HARDWARE AND SOFTWARE SERVER HARDWARE SOFTWARE AND LICENSING DESKTOP AND LAPTOP HARDWARE PRINTERS AND PERIPHERALS Key information: Overview Each area within a Four Points hotel has specific hardware required to access the underlying infrastructure and/or run the specified software applications mentioned above.
Technology Standards Property Hardware and Software DESKTOPS The following specifications are the minimum desktop requirements based on current pricing, availability and compatibility. You may choose and are encouraged to purchase above the minimum specifications listed. Computer hardware not meeting the minimum specifications will not adequately support the specified applications and as a result is not permitted. Starwood’s strategy for Four Points Associates is a blended curriculum approach.
Technology Standards Property Hardware and Software LAPTOPS The following specifications are the minimum laptop requirements based on current pricing, availability and compatibility. You may choose enhanced options and are encouraged to purchase above the minimum specifications listed. Computer hardware not meeting the minimum specifications stated below is not permitted.
Technology Standards Property Hardware and Software PRINTERS The following specifications are the minimum printer requirements based on current pricing, availability and compatibility.
Technology Standards Property Hardware and Software SERVERS A server is a defined as a computer or device on the LAN that manages the resources including property applications and hardware. Any user on the network can store and access files, print and manage the property network traffic. At Four Points the servers will be centrally located in the Main Equipment Room (MER) at each property location.
Technology Standards Property Hardware and Software HP ML350 G6 Base Server - rack mountable - 5U - 2 way Processor: (1) Quad-Core Intel Xeon E5520 (2.26 GHz, RAM 6 GB SAS - hot-swap 2.
Technology Standards Property Hardware and Software DMX ProFusion X Audio Delivery Server ProFusion X (sourced and provided by DMX) DMX Audio Connections (4) RCA female jacks Network 1 RJ45 Ethernet port Comms port 1 serial port Voltage 115/230 VAC Range 105/125 Vrms Watts 220W Current 4.0 Arms @ 115V / 2.0 Arms @ 230V Thermal Output 751 BTUs Dimensions Weight Length: 15.5” (38.74 cm) Depth: 16” (24.13 cm) Height: 3.75” (8.89 cm) 15 lbs (4.
Technology Standards Property Hardware and Software MISCELLANEOUS ITEMS In order to support client machine installation and provide a ready installation package, the following miscellaneous items are also required: Description APC Professional Surge Arrest – 7 outlet Belkin CAT5e 7-Foot Patch Cable Quantity See # of desktops & laptops See # of desktops, laptops and servers (multiplied by 2.
Technology Standards Electronic Funds Transfer th Last updated: April 14, 2010 (Valid until – September 30 , 2010) ELECTRONIC FUNDS TRANSFER (EFT) ELECTRONIC FUNDS TRANSFER (EFT) Key information: Overview EFT is the process of transferring money from one bank account directly to another without any paper money changing hands. At Four Points hotels the system is used to process guest credit card payments.
Technology Standards Public Area Music th Last updated: May 10, 2010 (Valid until – September 30 , 2010) PUBLIC AREA MUSIC PUBLIC AREA AV (SOUND SYSTEM) Key information: Overview Four Points hotels require a centrally distributed music solution in each property as mandated by the brand standards. The platform provides both simplicity and flexibility allowing for the centralized distribution and scheduling of audio content pushed to the property over the Internet.
Technology Standards Public Area Music MUSIC DELIVERY DMX has been identified as the distribution and in house system of choice for Four Points hotels. DMX are to be used to install all music related systems. The technology allows for programming to be pushed the properties across regions/divisions with limited/no property level management involvement assuring consistency across the brand.
Technology Standards In Room Entertainment & TV Programming th Last updated: April 14, 2010 (Valid until – September 30 , 2010) IN ROOM ENTERTAINMENT AND TV PROGRAMMING FREE TO GUEST TV PROGRAMMING Key information: Overview The Four Points in-room entertainment solution is designed to offer guests high definition content on the brand standard HD compatible televisions.
Technology Standards In Room Entertainment & TV Programming CHANNEL LINE-UP Four Points has established certain requirements for the channel line-up unique to the brand. Channel numbers will be permanently designated to a specific network for consistency in each property across the country.
Technology Standards In Room Entertainment & TV Programming • Cartoon Network • Nickelodeon 7. COMEDY – 1 channel required • Comedy Central 8. MUSIC – 1 channel required • CMT • Fuse • MTV • MTV2 • VH1 • VH1 Classic 9.
Technology Standards Guest Room TVs, Mounts & Connectivity Panels th Last updated: April 21, 2010 (Valid until – September 30 , 2010) GUEST ROOM TELEVISIONS AND MOUNTS GUEST ROOM TVs CONNECTIVITY PANELS TV MOUNTING HARDWARE Key information: Overview All Four Points guest rooms must have a 32” LCD HD compatible unit a compatible TV wall mount fixture. Please consult the most recent OS&E standards for exact TV and mount models.
Technology Standards Guest Room TVs, Mounts & Connectivity Panels GUEST ROOM CONNECTIVITY PANEL DETAIL The connectivity panel incorporates the following functionality into a single desktop connectivity solution: • • • • Auto sensing inputs 2 power outlets with surge protector Modular platform for future technology Charge iPod & other devices through USB The following connectors are featured on the unit: • • • • • • HDMI in Audio L/R (3.
Technology Standards Public Area Televisions and Mounts th Last updated: April 14, 2010 (Valid until – September 30 , 2010) PUBLIC AREA TELEVISIONS AND MOUNTS PUBLIC AREA TVs TV MOUNTS Key information: Overview The design of each Four Points hotel provides for one (1) television to be included in the Library and one (1) for the Bar. The televisions should be used for regular TV programming (CNN breakfast, evening per guests requests) or SPG TV.
Technology Standards Public Area Televisions and Mounts LIBRARY The following equipment should be installed in the Library area.
Technology Standards Public Area Televisions and Mounts BAR The following equipment should be installed in the Bar area. The TV should be mounted directly on the wall. For these installs please use the RC2888/01 remote for the Philips LCD’s.
