Known Issues Document

Digital Camera Issues
If a USB connection between your digital camera and the TV isn’t working, you can try the solutions
below to resolve your problem.
• Make sure your digital camera is switched on and verify if the configuration of your digital camera is
correct (see the manual of your digital camera for more information).
• Some digital cameras allow you to switch off the USB interface. Make sure that the USB interface is
switched on before connecting to the TV.
• Remove the memory card from your digital camera and insert it directly into the digital media
reader on the right side of your TV.
• If you have a digital camera with only internal memory (no removable memory) you can try to copy
the content manually to a memory card or a USB memory device (e.g. Philips
KEY product) using a
personal computer.
• Some digital cameras allow you to switch between PTP (Picture Transfer Protocol) or “PC Link” and
USB Mass Storage or “PC Drive”. Make sure that you select USB Mass Storage or “PC Drive” on
your digital camera.
• If your camera supports different interface settings be sure to try them one by one or contact the
reseller of your camera to find out the correct setting.
USB Memory Device Issues
• Devices connected to the USB port of your TV must be “Mass Storage Class” compliant. If your
device (digital camera. MP3 player, portable harddisk, …) is not “Mass Storage Class” compliant it will
not be detected by the content browser of the TV.
• The following subsets of the Mass Storage Class specification are supported:
- The implementation of the TV is based on the “Universal Serial Bus Mass Storage Class
Specification Overview” (v1.2, June 23, 2003) including all documents referenced by the document.
The document can be found on the USB standardisation website (www.usb.org).
- Full support of the USB Mass Storage Class Bulk-Only Transport (bInterfaceProtocol = 50h).
- Partial support of SubClass Code = 01h; Reduced Block Commands (RBC) T10, Project 1240-D.
- Full support of SubClass Code = 02h; SFF-8020i spec, MMC-2 (ATAPI)
- Full support of SubClass Code = 04h; UFI, typically used by floppy disk drive devices.
- Full support of SubClass Code = 05h; SFF-8070i spec.
- Full support of SubClass Code = 06h; SCSI transparent command set.
• For large USB memory devices, when you are in the Content Browser, it may take a long time before
you can access your files if you select Pictures or Music. However, you can access the content
immediately if you select
All Files in the Content Browser menu.
• When using a USB portable harddisk: Due to the high power consumption of the harddisk, it is
advised to use the external power supply of the portable harddisk to guarantee proper working
under all conditions.
Remarks concerning Philips Digital Camera
KEY 007
• When the KEY 007 is used extensively (copying, deleting and moving of files & directories) the device
can become slow. As a result you can sometimes hear interruptions during the playback of MP3 files.
This problem can be resolved by re-formatting the device before writing the content back on it. Be
sure to copy all content from the device to your PC first because formatting it will delete all the
content on it (pictures, music, …).
• Pictures taken with the KEY 007 can not be rotated in the Content Browser because the KEY 007
does not create files with EXIF headers.
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