Specifications

Service Modes, Error Codes, and Fault Finding
EN 11L04.6HU CA 5.
5. Option bytes
Shows the actual settings of the options; seven codes
possible.
6. Clear
Erases the contents of the error buffer. Select the CLEAR
menu item and press the MENU RIGHT key. The content
of the error buffer is cleared
7. ISP Mode
Can be used to switch on the television to ISP mode (for
uploading software)
8. Options
To set the Option Bytes. See chapter 8 for a detailed
description.
9. Deflection
To align the Deflection. See chapter 8 for a detailed
description.
10. Tuner
To align the Tuner. See chapter 8 for a detailed description.
11. White Tone
To align the White Tone. See chapter 8 for a detailed
description.
12. Geometry
To align the Geometry. See chapter 8 for a detailed
description.
13. 60Hz offset
To align the horizontal and vertical screen positions and
vertical amplitude at 60 Hz. See chapter 8 for a detailed
description.
How to Navigate
Use one of the following methods:
• In SDAM, select menu items with the CURSOR UP/DOWN
key on the remote control transmitter. The selected item
will be highlighted. When not all menu items fit on the
screen, move the CURSOR UP/DOWN key to display the
next / previous menu items.
• With the CURSOR LEFT/RIGHT keys, it is possible to:
– Activate the selected menu item.
– Change the value of the selected menu item.
– Activate the selected submenu.
• When you press the MENU key in a submenu, you will
return to the previous menu.
How to Store Settings
To store settings first go back to the main menu (fig. 5-1) with
“MENU” button on the remote control and leave the SDAM with
the “STANDBY” button on the remote control.
How to Exit
Switch the set to STANDBY by pressing the power button on
the remote control transmitter. The error buffer is cleared. (If
you switch the set 'off' by removing the AC power, the set will
return in SDAM when AC power is re-applied and the error
buffer will not be cleared.)
5.2.2 Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows error codes and
information on the TV’s operation settings. The call center can
instruct the customer (by telephone) to enter CSM in order to
identify the status of the set. This helps the call center to
diagnose problems and failures in the TV set before making a
service call.
The CSM is a read-only mode; therefore, modifications are not
possible in this mode.
How to Enter
To enter CSM, switch the optional RC2573GR remote controll
to Setup mode, and press its RECALL button.
Upon entering the Customer Service Mode, the following
screen will appear:
Figure 5-2 CSM menu (example)
Menu Explanation
1. Indication of the operation hours counter, the chassis
firmware version, and the service mode (CSM= Customer
Service Mode).
2. Displays the software version used.
3. Displays the last five errors detected in the error code
buffer.
4. Displays the option bytes (decimal values).
5. Displays sound info of the set.
6. Indicates if the television is receiving an "IDENT" signal on
the selected source. If no "IDENT" signal is detected, the
display will read "NOT TUNED"
7. Reserved.
8. Displays various picture settings.
9. Displays various picture settings.
10. Displays various picture settings.
11. Displays if the TV set is in CONSUMER or COMMERCIAL
mode, and if it is on-line with e.g. a SmartPort DCM.
12. Displays the sound setting information.
How to Exit
To exit CSM, use one of the following methods:
• Press the MENU, STATUS/EXIT, or POWER button on the
remote control transmitter.
• Press the POWER button on the television set.
5.3 ComPair
5.3.1 Introduction
ComPair (Computer Aided Repair) is a service tool for Philips
Consumer Electronics products. ComPair is a further
development on the European DST (service remote control),
which allows faster and more accurate diagnostics. ComPair
has three big advantages:
• ComPair helps you to quickly get an understanding on how
to repair the chassis in a short time by guiding you
systematically through the repair procedures.
• ComPair allows very detailed diagnostics (on I
2
C level) and
is therefore capable of accurately indicating problem areas.
You do not have to know anything about I
2
C commands
yourself because ComPair takes care of this.
• ComPair speeds up the repair time since it can
automatically communicate with the chassis (when the
microprocessor is working) and all repair information is
directly available. When ComPair is installed together with
G_16430_009.eps
210406
1 00058 L06HU I 0.5D CSM
2 CODES 0 0 0 0 0
3 CODES 0 0 0 0 0
4 OP 034 004 161 009 060 117 000
5 AUTO AUTO STEREO
6
7
8 CO 31 CL 31 BR 31 SH 31
9 VL 13 BL 0
10 BS 31 TR 31
11 COMMERCIAL SMARTPORT OFF
12 CHANNEL TV2