User guide

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Can’t find what you are looking for? Visit telus.com/tvhelp for more Optik TV help info.
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How to contact TELUS
Have questions? Just call 310-MYTV (6988)
Check out our Optik TV tutorial videos through the help centre in the On Demand menu
or online at telus.com/tvhelp or contact us at telus.com/contact
Or if you’d like to tell us how we’re doing, please email [e-mail]
For the most up-to-date information on Optik TV, visit telus.com/optiktv
Service and maintenance
Your Optik TV digital box doesn’t contain any user-serviceable parts, and removing the
cover may expose you to dangerous voltage and other electrical hazards.
You will also want to avoid connecting any equipment to the USB ports on the back of
your Optik TV digital box. They’re for future use only and you could potentially damage
both the equipment and the digital box.
Cleaning
Wipe with a damp cloth when necessary. Do not use liquid or aerosol cleaners.
Frequently Asked Questions
For a full list of FAQs, please visit telus.com/content/tv/optik/services-hardware/faq.jsp
Key customer records
and contact information
Remote control codes
TV model # code:
DVD model # code:
A/V model # code:
VCR model # code:
other model # code:
other model # code: