User's Manual

Bluetooth Compact Flash Card Page 46 of 51
5 Appendix - A
5.1 Troubleshooting
Symptom Possible Remedy
The Application fails to install
Properly.
§ Make sure that you have uninstalled any existing
Bluetooth software. If necessary, conduct a factory
reset of the Handheld PC.
Bluetooth Radio Icon does not appear in the Today’s
Screen
§ Make sure that you have inserted the CF card
properly.
I cannot discover other devices.
§ Try moving closer to a known device.
§ Check to make sure your radio is Turned ‘ON’ (see
the section in Chapter 1, “Bluetooth Radio Icon”).
§ Check to make sure you have not limited your
ability to see devices via the Search Filter (see the
section in Chapter 2, “Device List”).
My range seems to be degraded in
Certain groups.
§ Check to ensure you have not restricted the
transmission power, (see the section in Chapter 3,
“Connections Tab”).
Other devices cannot discover my
Device.
§ Try moving closer to a known device.
§ Check to make sure your radio is turned ‘ON’ (see
the section in Chapter 1, “Bluetooth Radio Icon”).
§ Check to make sure you have not restricted other
devices from discovering yours (see the section in
Chapter 3, “Connections Tab”).
Other devices can discover my device, but they cannot
connect.
§ Check to make sure you have not restricted other
devices from connecting (see the sections in Chapter
3, “Connections Tab”, “File Sharing Tab”, “PIM
Objects Tab” and “Serial Port Tab”).