User's Manual
A-3
TECHNICAL SUPPORT
Before contacting WIDCOMM technical support:
WIDCOMM customers are issued a user name and password so they may use
on-line tech support. If you do not have a customer support user name and
password by e-mail contact customerservice@widcomm.com.
To contact WIDCOMM technical support:
x Go to the WIDCOMM home page (www.widcomm.com) and click Support.
x On the Support page click Bluetooth for Windows (BTW)
x On the Technical Support page under BTW click “Enter Password
Protected Area.”
x Enter your technical support user name and password and click Submit.
x Select from the options on the support page.
x If filling out a bug report or requesting technical assistance, please provide all
information requested on the form.