User Guide

13
2.2 Warranty and Services
The IQ2 Camera System comes with a 5 Year Warranty and
5 Year Uptime Guarantee covering all items in the system:
IQ2 digital back, 645DF+ camera body, Phase One Lenses,
Schneider Kreuznach lenses and Vertical Grip.
5 Year Warranty
What is it?
• Free repair during warranty period
• Exchange for new in case of DOA
Warranty covers:
• IQ2 Camera System*
• 645DF+
• IQ2 digital back
• Optional Phase One Lenses
• Optional Schneider Kreuznach Lenses
• Optional Vertical Grip
IQ2 digital backs
Conditions
Warranty covers defects in materials and workmanship, and is
limited to 250.000 captures.
Warranty is personal and not transferrable
Customer pays freight to Phase One
Phase One Pays freight to customer
*Warranty is only in effect, if end-user is registered on the order
via OLS or via mail to order desk - If end-user is not registered,
the reseller carries the responsibility beyond 1 Year Classic
Warranty.
5 Years Uptime Guarantee
What is it?
Loaners sent within 24 hours
Uptime Guarantee covers:
• IQ2 Camera System*
• 645DF+
• IQ2 digital back
• Phase One Lenses
• Schneider Kreuznach Lenses
• Vertical Grip
IQ2 digital backs
Conditions
In some countries it is not possible to get the Uptime Guarantee.
(China, South Americas, Mexico, Russia, Middle East etc. –
please ask order desk)
Uptime Guarantee is personal and not transferrable
Phase One Pays freight to Customer
Customer pays freight to Phase One
*Uptime Guarantee is only in effect, if end-user is registered
on the order via OLS or via mail to order desk - If user is not
registered, the reseller carries the responsibility for the loeaner.