yardmax ™ rechargeable in-ground fence receiver collar ™ operating guide Model Number PIG00-11116 Please read this entire guide before beginning
Customer Care Center 1-800-732-2677
Thank you for choosing PetSafe® brand. You and your pet deserve a companionship that includes memorable moments and a shared understanding together. Our products and training tools promote a lifestyle of protection, teaching, and love — essentials that influence memories for a lifetime. If you have any questions about our products or training your pet, please visit our website at www.petsafe.net or contact our Customer Care Center at 1-800-732-2677.
Important Safety Information Explanation of Attention Words and Symbols used in this guide This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death. WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
This PetSafe® In-Ground Fence™ is not a solid barrier. This system is designed to act as a deterrent to remind dogs by Static Correction to remain in the boundary established. It is important that you reinforce training with your dog on a regular basis. Proper fit of the collar is important. A collar worn for too long or made too tight on the dog’s neck may cause skin damage. Ranging from redness to pressure ulcers; this condition is commonly known as bed sores.
These steps will help keep your pet protected and comfortable. Millions of dogs are comfortable while they wear stainless steel contacts. Some dogs are sensitive to contact pressure. You may find after some time that your dog is very tolerant of the collar. If so, you may relax some of these precautions. It is important to continue daily checks of the contact area. If redness or sores are found, discontinue use until the skin has fully healed. You may need to trim the hair in the area of the Contact Points.
• • Do not charge your Receiver Collar every night. Charging too often can reduce battery life. Charge your Receiver Collar when the Receiver Indicator Light blinks yellow; or when the light blinks red. To prevent an unintended correction, after the Boundary Flags have been placed, be sure to set the Static Correction on the Receiver Collar back to level 1 tone only. www.petsafe.
How the System Works The YardMax™ Fence Transmitter sends a radio signal through a buried wire, marking the boundaries you wish to set for your dog. Your dog wears a Receiver Collar that detects the signal at the boundary. The Receiver Collar offers 5 levels of correction plus tone-only, adjustable to your dog’s temperament. The Fence Transmitter operates in two modes: YardMax™ or Traditional. In YardMax™ mode, the Receiver Collar issues a warning tone when your dog crosses the Boundary Wire.
YardMax™ Mode Boundary Fence Surge Protector Transmitter with Power Adapter Static Correction Zone Pet Area 5 5 Warning Zone 6 4 3 8 B 7 A 8 B 2 9 1 10 Boundary Wire Warning Zone Pet Area Warning Zone 9 1 Boundary Wire Static Correction Zone 7 A 2 Static Correction Zone Fence Surge Protector Transmitter with Power Adapter 6 4 3 Traditional Mode Boundary 10 Boundary Wire Static Correction Zone Static Correction Zone Boundary Wire www.petsafe.
Key Definitions Receiver Collar: Detects the radio signal in the Boundary Wire issuing warning or correction as necessary. Receiver Collar Charger: Charges the batteries inside the Receiver Collar. Pet Area: Area within the boundary wire where your dog can roam freely. Warning Zone: Outer edge of the Pet Area where the Receiver Collar warns your dog not to go into the Static Correction Zone.
Receiver Collar Receiver Indicator Light Receiver Charge Jack Mode Button Contact Point www.petsafe.
Operating Guide Step Charge the Receiver Collar 1 1. Lift the rubber cover protecting the Receiver Charging Jack. 2. Connect the Receiver Collar Charger connector to the Receiver Charging Jack. Note: The connector only fits one way, do not force it into the Charging Jack. 3. Plug the Receiver Collar Charger into a standard AC wall outlet. The Receiver Collar light will glow red when the charger is properly seated and charging. 4. Charge the Receiver Collar for 2-3 hours.
Do not charge your Receiver Collar every night. Frequent charging can have a negative effect on the battery. We recommend that the Receiver Collar be used until the Receiver Indicator Light blinks yellow or red. 1A www.petsafe.
Step Prepare the Receiver Collar 2 Your Receiver Collar comes with short Contact Points installed. Use the long Contact Points for dogs with long or thick hair. Tighten the Contact Points using the Contact Point Wrench (2A). Check the tightness weekly. The Receiver Collar is waterproof. To Turn On the Receiver Collar 2A 2B Press and hold the Mode Button for 1 second (2B).
To Turn off the Receiver Collar 2C Press and hold the Mode Button continuously for 5 seconds. The red Receiver Indicator Light will be ON during this time. The red Receiver Indicator Light will then turn OFF and all Receiver Indicator Lights will stay OFF indicating that the unit is turned OFF. To extend the time between charging the Receiver Collar, consider turning OFF the Receiver Collar when it is not in use.
Receiver Collar Status Indicator Table Status Light Alarm Tone Condition While Plugged Into Receiver Charger Solid Red Solid Green No Light No Tone No Tone No Tone Charge in progress Charge complete Charge failure, contact Customer Care Center After Removing From Charger Or Turning On Performs ReadyTest® Off (1 second) Continuous Green or Yellow or Red (5 seconds) Continuous Red No Tone No Tone Unit is performing ReadyTest ® Battery Charge Indicator 20 sec.
PerfectFit™ Test Flashing Yellow (every 1 second) Flashing Green (every 1 second) No Tone Chime; 5 consecutive chimes for confirmed fit Unit is in PerfectFit™ mode for 90 sec.
ReadyTest® Feature ReadyTest® gives you added confidence that the Receiver Collar is working and ready to use. When you remove the Receiver Collar from the charger, or turn the Receiver Collar ON, the Receiver Collar will automatically go into self-test mode for approximately 8 seconds. The receiver’s internal diagnostics will check that the battery charge is full and that all circuits are working correctly. Do not touch the Contact Points while the Receiver Collar is in test mode.
PerfectFit™ Test for Collar Fit This test is an added feature to verify fit but is not required for the system to function. After the ReadyTest®, the Receiver Collar will go into PerfectFit™ test mode. This mode begins with a flashing yellow light. To use this feature, you must place the Receiver Collar on your dog within 90 seconds of disconnecting the charger from the Receiver Charging Jack or turning the Receiver Collar ON.
1. Press the Mode Button and release (2B) when the Receiver Indicator Light illuminates Red (2C). 2. The Receiver Indicator Light will emit a series of Red Flashes representing the Static Correction Level. 3. Increase the Static Correction Level by pressing and releasing the Mode Button within 5 seconds of the previous series of flashes.
Anti–Linger Prevention The Anti-Linger Prevention feature keeps your dog from staying in the Warning Zone for long periods of time and draining the Receiver Collar rechargeable battery. Your dog will hear a two second warning tone when he reaches the Warning Zone. If your dog does not return to the Pet Area after two seconds, he will receive a continuous Static Correction until he returns to the Pet Area. www.petsafe.
Run Through Prevention In YardMax™ mode when your dog crosses over the wire and passes the Warning Zone, Static Correction is activated at a variable distance dependent on the height of the dog and the height of the Receiver activation distance setting. For example, a dog 2.5 feet tall with activation height 1.5 feet above his neck would detect a warning tone distance of about 2.5 feet before Run-Through Prevention would occur.
Over Correction Protection YardMax™ mode: In the unlikely event that your pet “freezes” or continues beyond the boundary, the Static Correction duration continues for 15 seconds. The Receiver Collar locks out further Static Correction and the green light will remain on for 10 seconds. The Receiver Collar remains locked out until the pet re-enters the Pet Area.
Step Fit the Receiver Collar 3 Important: The proper fit and placement of your Receiver Collar is important for effective training. The Contact Points must have direct contact with your pet’s skin on the underside of his neck. See important safety information on pages 5 to 7. To assure a proper fit, please 3A follow these steps: 1. Make sure the Receiver Collar is turned off. 2. Start with your dog standing comfortably (3A). 3.
4. Check the tightness of the Receiver Collar by inserting one finger between the end of a Contact Point and you pet’s neck. The fit should be snug but not constricting. 5. Allow your dog to wear the collar for several minutes, then recheck the fit. Check the fit again as your dog becomes more comfortable with the Receiver Collar. 6. Once you are satisfied with the fit of the Receiver Collar then you may trim any excess collar strap as follows (3C). a.
To Re-Thread the Collar Slide Buckle Ridges 26 The slide buckle prevents the collar from becoming loose around your pet’s neck. The ridges must be facing up; the collar will slip if it is not properly threaded.
Check the Fit using PerfectFit™ Test 1. To check the fit of the Receiver Collar using the PerfectFit™ test, connect the Receiver Charging Jack to the charger for 5 seconds. 2. Disconnect the charger and wait approximately 8 seconds for the collar to go through the ReadyTest®. Do not touch the Contact Points during the ReadyTest®. 3. Place the collar on your pet and adjust the tightness. The Receiver Collar will emit a tone as the Contact Points touch your dog’s skin.
Taking Your Pet Out of the Pet Area Important: Remove the Receiver Collar and leave it in the Pet Area. Once your pet learns the Boundary Zone, he will be reluctant to cross it for walks or car rides. Option 1: Replace the Receiver Collar with a regular collar. Put your pet in a car that is within the Pet Area and drive him out of the Pet Area. Option 2: Replace the Receiver Collar with a regular collar and leash.
Working with PetSafe Pawz Away Pet Barriers ® ® Your YardMax™ Receiver Collar also works 4A with our Pawz Away® deterrence products to keep your pet away from areas inside or outside your home. The Pawz Away® Mini Pet Barrier (part number PWF00-14040) transmits an elliptical radio signal adjustable up to 4B 5 feet. Pinpoint off limit areas for pets indoors or outdoors with this discreet battery operated, waterproof barrier (4A).
The Pawz Away® Outdoor Pet Barrier (part number RFA-378) teaches your pet to avoid areas in your landscape. The waterproof and battery operated Outdoor Barrier is disguised as a rock to blend into your landscape. It can wirelessly protect a circular area up to 16 feet in diameter or protect a custom shaped area using up to 150 feet of Boundary Wire (4C). The Pawz Away® Pet Barriers are easy to operate and you can use more than one to protect multiple areas.
Additional Information • The system should only be used with healthy pets. Contact your veterinarian if you have concerns about the medical condition of your pet (medication, pregnant, heart conditions, etc.). • The PetSafe® YardMax™ Rechargeable In-Ground Fence™ is for residential use only. • The Static Correction will get your pet’s attention, but will not cause harm. It is designed to startle, not to punish. • Remove the Receiver Collar from your pet when indoors for the comfort of your pet.
Troubleshooting Receiver Collar is not beeping or correcting. • Make sure the Receiver Collar is turned ON and the battery status lights are flashing every 4 seconds. • Charge the Receiver Collar and go through the ReadyTest® and PerfectFit™ diagnostic tests. • Check that the Fence Transmitter Power is turned ON and the transmitter status light is solid green. If not, refer to YardMax™ Rechargeable In-Ground Fence Operating Guide. The Receiver • Make sure Static Correction is set at 2 or higher.
In YardMax™ • Check the YardMax Fence Mode (A/B) Switch is set to A. mode, the • Reverse the wires connected to the Fence Transmitter. Receiver Collar Leave surge protector alone. corrects when the • Re-test the boundary. pet returns to the Pet Area. The Receiver • Charge the Receiver Collar. Collar has to be • (Traditional Mode only) Adjust Boundary Width Dial held on top of the clockwise to increase the distance from the Boundary Boundary Wire to Wire that the Receiver Collar activates.
Receiver Collar is not charging. 34 • Check that the charger is properly seated into the Receiver Collar Jack. • If the Indicator Light on the Receiver Collar still does not glow red when connected to charger, there is a problem with the charger. If the Indicator Light glows red when placed on the charger but goes out after disconnecting the Receiver Collar without performing the ReadyTest® there is a problem with the Receiver Collar. Call the Customer Care Center.
The Receiver Collar has injured my pet’s neck. • Failing to follow the important safety information at the front of the Operating Guide has caused pressure ulcers. Some descriptions of advanced pressure ulcers describe the sores as looking like burns on the dog’s neck. Be assured that electronic collars do not use enough energy to create electrical burns.
Test Light Instructions 1. Make sure the Receiver Collar battery is properly charged. Set the Correction Level to 2 or above. 2. Hold the Test Light Contacts to the Contact Points (5A). 3. Walk toward the Boundary Wire with Contact Points pointing up and holding the Receiver Collar at your pet’s neck level (5B) until the Receiver Collar tones and the 5B Test Light flashes (5C). Note: The Receiver Collar is waterproof, which can make the tone hard to hear. Save Test Light for future testing.
Terms of Use and Limitation of Liability 1. Terms of Use This Product is offered to you conditioned upon your acceptance without modification of the terms, conditions and notices contained herein. Usage of this Product implies acceptance of all such terms, conditions, and notices. 2. Proper Use This Product is designed for use with pets where training is desired. The specific temperament of your pet may not work with this Product.
3. No Unlawful or Prohibited Use This Product is designed for use with pets only. This pet training device is not intended to harm, injure or provoke. Using this Product in a way that is not intended could result in violation of Federal, State or local laws. 4.
Compliance FCC/Canada This Class B digital apparatus complies with Canadian ICES-003. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment.
This device complies with Industry Canada Rules. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Customer Care International Canada - Tel: 800-732-2677 Monday - Friday 8 AM - 8 PM / Saturday 9 AM – 5 PM Australia - Tel: 1800 786 608 Monday - Friday 8:30 AM - 5 PM New Zealand - Tel: 0800 543 054 Monday - Friday 10:30 AM - 7 PM This product has the benefit of a limited manufacturer’s warranty. Details of the warranty applicable to this product and its terms can be found at www.petsafe.net and/or are available by sending a stamped addressed envelope to PetSafe® Ltd.
Warranty One Year Non-Transferrable Limited Warranty This Product has the benefit of a limited manufacturer’s warranty. Complete details of the warranty applicable to this Product and its terms can be found at www.petsafe.net.
The limited warranty is non-transferrable and shall automatically terminate if the original retail consumer purchaser resells the Radio Systems Product or transfers the property on which the Radio Systems Product is installed. This Limited Warranty excludes accidental damage due to dog chews; lightning damage; or neglect, alteration, and misuse.
Radio Systems® Corporation 10427 PetSafe Way Knoxville, TN 37932 1-800-732-2677 www.petsafe.net Protected by US Patents 6,184,790; 6,327,999; 6,459,378; 6,807,720; 7,046,152; 7,068,174; 7,117,822; 7,204,204; 7,345,588; 7,394,390; 8,047,161; and 8,342,135.