PetSafe® In-Ground Fence™ Receiver Collar Operating Guide Please read this entire guide before beginning.
Thank you for choosing PetSafe®, the best selling brand of electronic training solutions in the world. Our mission is to be the most trusted brand in the pet ownership experience. We want to ensure your pet’s safety by providing you with the tools and techniques to successfully train your pet. If you have any questions, please contact the Customer Care Center at 1-800-732-2677 or visit our website at www.petsafe.net.
Prepare the Receiver Collar Your Receiver Collar comes with short Contact Points. Long A Contact Points for pets with long or thick hair are available through our Customer Care Center at 1-800-732-2677. Tighten the Contact Points using Test Light Tool (A) one-half turn beyond finger tight. Check the tightness weekly. To Insert and Remove the Battery Note: Do not install the battery while the Receiver Collar is on your pet. B This Receiver Collar utilizes a replaceable PetSafe® battery (RFA-67).
Battery life will vary depending on how often your pet tests the system and receives a Static Correction. Test your Receiver Collar at least once a month to verify that it is functioning properly. Check that it activates at the Boundary Wire. A replacement PetSafe® battery (RFA-67) can be found at many retailers. Contact the Customer Care Center at 1-800-732-2677 or visit our web site at www.petsafe.net to locate a retailer near you.
3. Place the Receiver Collar on your pet so that the E “PetSafe” logo is facing your pet’s chin. Center the Contact Points underneath your pet’s neck, touching the skin. Note: It is sometimes necessary to trim the hair around the Contact Points to make sure that contact is consistent. 4. Check the tightness of the Receiver Collar by inserting one finger between the end of a Contact Point and your pet’s neck. The fit F should be snug but not constricting (E). 5.
Important: For comfort, safety and effectiveness of product, please ensure the following: • During the first 2 weeks of training, do not use the training device on your pet without direct supervision. • Check the fit of the Receiver Collar to prevent excessive pressure. You should be able to insert one finger between the Contact Point and your pet’s skin. • Never leave the Receiver Collar on your pet for more than 12 consecutive hours.
To Re-Thread the Collar Slide Buckle The slide buckle prevents the collar from becoming loose around your pet’s neck. Ridges The ridges must be facing up; the collar will slip if it is not properly threaded. www.petsafe.
Taking Your Pet Out of the Pet Area Important: Remove the Receiver Collar and leave it in the Pet Area. Once your pet learns the Boundary Zone, he will be reluctant to cross it for walks or car rides. Option 1: Replace the Receiver Collar with a regular collar. Put your pet in a car that is within the Pet Area and drive him out of the Pet Area. Option 2: Replace the Receiver Collar with a regular collar and leash.
Troubleshooting Receiver Collar is not beeping or correcting. The Receiver Collar is beeping, but the pet is not responding to the Static Correction. • Check battery to make sure it is installed properly. • Check that both lights are lit on the Fence Transmitter. If not, perform the “Short Loop Test” (page 12). • Test the Receiver Collar with the Test Light walking toward the Boundary Wire. • If the Test Light flashes, check the fit of the Receiver Collar.
The Receiver • Turn the Boundary Width Control knob counterclockwise to Collar activates decrease the distance from the Boundary Wire that the Receiver inside the Collar activates. house. • Make sure the Boundary Wire is not running too close to the house. The signal can transmit through the walls of your house. • Make sure Boundary Wires are twisted from Boundary to the Fence Transmitter. Additional Information • The system should only be used with healthy pets.
Test Light Instructions 1. Make sure the Receiver Collar battery is properly installed. 2. Hold the Test Light contacts to the Contact Points (G). 3. Walk toward the Boundary Wire with Contact Points pointing up and holding the Receiver Collar at your pet’s neck level (H) until the Receiver Collar beeps and the Test Light flashes (I). Note: The Receiver Collar is waterproof, which can make the beep hard to hear. Save the Test Light for future testing.
Short Loop Test The Short Loop Test is a simple test to determine if each component (Fence Transmitter, Receiver Collar and Boundary Wire) is functioning properly. 1. Disconnect the Boundary Wire. 2. Cut approximately 10 feet of unused Boundary Wire and connect it to the Boundary Wire Terminals. 3. Spread the Boundary Wire out into a circle. Set the Boundary Control Switch to B. 4. Set the Boundary Width Control knob to 10. 5.
10. If Receiver Collar does not beep and the Test Light does not flash, replace the battery in the Receiver Collar. If it still does not beep and the Test Light does not flash, contact the Customer Care Center at 1-800-732-2677. 11. If the Receiver Collar beeps, there may be a complete or partial break in the Boundary Wire. Terms of Use and Limitation of Liability 1.
3. No Unlawful or Prohibited Use This Product is designed for use with pets only. This pet training device is not intended to harm, injure or provoke. Using this Product in a way that is not intended could result in violation of Federal, State or local laws. 4.
a practical installation. If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Relocate the interfered receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different to that to which the receiver is connected.
Customer Care International United States / Canada: 1-800-732-2677 Australia: 1800 786 608 New Zealand: 0800 543 054 Caution This System is NOT a solid barrier. The system is designed to act as a deterrent, using Static Correction to condition pets to remain outside of the established barrier area. It is important that you reinforce training with your pet on a regular basis.
Perchlorate Battery Perchlorate Material – special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate. www.petsafe.
1-800-732-2677
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Radio Systems® Corporation 10427 Electric Avenue Knoxville, TN 37932 1-800-732-2677 www.petsafe.net Protected by US Patents 6,921,089 and D515,027. Other patents pending.
