PetSafe® Stubborn Dog Receiver Collar Operating Guide Please read this entire guide before beginning.
Thank you for choosing PetSafe®, the best selling brand of electronic training solutions in the world. Our mission is to be the most trusted brand in the pet ownership experience. We want to ensure your pet’s safety by providing you with the tools and techniques to successfully train your pet. If you have any questions, please contact the Customer Care Center at 1-800-732-2677 or visit our website at www.petsafe.net.
Table of Contents Components .............................................................................................................. 4 How the System Works............................................................................................... 5 Operating Guide ..................................................................................................... 6 Prepare the Receiver Collar....................................................................................
Components Receiver Collar 4 Test Light Tool 1-800-732-2677 Operating Guide
How the System Works The system works by producing a radio signal from the Fence Transmitter through up to 2800 feet of Boundary Wire. The Boundary Wire is buried or attached to a fixed object to enclose the Pet Area. You temporarily define this Pet Area with Boundary Flags for a visual aid in training your pet. Your pet wears a Receiver Collar with Contact Points that touch his neck, and, once trained, is allowed to roam freely in the Pet Area.
Operating Guide Prepare the Receiver Collar Your Receiver Collar comes with Contact Points installed. Tighten the Contact Points using the Test Light Tool to one-half turn beyond finger tight (1A). Check the tightness weekly. 1A To Insert and Remove the Battery Note: Do not install the battery while the Collar Receiver is on your pet. 1. Remove the screws with a Phillips screwdriver. 2. Remove the Battery Lid (1B). 3. Install a 9-volt alkaline battery (1C). 4. Replace the Battery Lid (1C). 5.
To Set the Correction Level 1D Read all steps before attempting to set the Correction Level. 1. Remove the clear plastic cover with the edge of the Test Light Tool to expose the Correction Level Button (1D). 2. With the battery installed, press the Correction Level Button and release when the Receiver Indicator Light lights up (1E). 3. The Receiver Indicator Light will emit a series of flashes representing the Correction Level. 4.
The Receiver Collar will emit a Warning Tone and vibrate whenever your pet enters the Warning Zone, no matter what correction level the Receiver is set to. If your pet continues into the Correction Zone, and the Receiver Collar is set to level 2 or above, he will receive a Static Correction. The Receiver Collar is equipped to automatically increase the level of Static Correction the longer your pet remains in the Static Correction Zone if the Receiver is set at level 2 or above.
Function and Response Table Indicator Light Correction Response Level Collar Receiver Function Temperament of Pet 1 Flash 1 Tone and Vibrate (No Static Correction) Initial Training Mode 2 Flashes 2 Low Static Correction Timid 3 Flashes 3 Medium Static Correction Timid or Average 4 Flashes 4 Medium High Static Correction Average or High Energy 5 Flashes 5 High Static Correction High Energy Flashes once every 5 seconds Low Battery www.petsafe.
Fit the Receiver Collar Important: The proper fit and placement of your Receiver Collar is important for effective training. The Contact Points must have direct contact with your pet’s skin on the underside of his neck. To assure a proper fit, please follow these steps: 1. Make sure that the battery is not installed in the Receiver Collar. 2A 2. Start with your pet standing comfortably (2A). 3. Place the Receiver Collar on your pet so that the “PetSafe®” logo is facing your pet’s chin.
6. Once you are satisfied with the fit of the Receiver 2C Collar then you may trim any excess collar strap as follows (2C): a. Mark the desired length of the Receiver Collar with a pen. Allow for growth if your pet is young or grows a thick winter coat. b. Remove the Receiver Collar from your pet and cut off the excess. c. Before placing the Receiver Collar back onto your pet, seal the edge of the cut collar by applying a flame along the frayed edge.
• If the condition persists beyond 48 hours, see your veterinarian. • Your dog’s neck and the Contact Points must be washed weekly with a wash cloth and mild hand soap, then rinsed thoroughly. A condition called Pressure Necrosis, which is a devitalization of the skin due to excessive and prolonged contact against the Contact Points, may occur if the steps above are not followed.
To Re-Thread the Collar Slide Buckle The slide buckle prevents the collar from becoming loose around your pet’s neck. Ridges The ridges must be facing up; the collar will slip if it is not properly threaded. www.petsafe.
Taking Your Pet Out of the Pet Area Important: Remove the Receiver Collar and leave it in the Pet Area. Once your pet learns the Boundary Zone, he will be reluctant to cross it for walks or car rides. Option 1: Replace the Receiver Collar with a regular collar. Put your pet in a car that is within the Pet Area and drive him out of the Pet Area. Option 2: Replace the Receiver Collar with a regular collar and leash.
Troubleshooting Receiver Collar is not beeping or correcting. • Check battery to make sure it is installed properly. • Check that both lights are lit on the Fence Transmitter. If not, perform the “Short Loop Test” (page 18). The Receiver Collar is beeping, but the pet is not responding to the Static Correction. • Make sure the Static Correction Level is set to level 2, 3, 4 or 5. • Test the Receiver Collar with the Test Light walking toward the Boundary Wire.
The Receiver Collar has to be held on top of the Boundary Wire to activate. • Replace battery. • Adjust Boundary Width Control knob clockwise to increase the distance from the Boundary Wire that the Receiver Collar activates. You can also adjust the Boundary Control Switch to another setting. • If using a Double Loop, make sure Boundary Wires are separated 3 to 5 feet. • If the Receiver Collar still has to be held on top of the Boundary Wire, perform the “Short Loop Test” (page 18).
• Test the Receiver Collar at least once a month to verify that it is functioning properly and that it activates at the Boundary Wire. The typical battery life is 3 to 6 months. Battery life depends upon how often the Receiver Collar is activated. Test Light Instructions 1. Set the Correction Level to 2 or above. 2. Hold the Test Light Contacts to the Contact Points (3A). 3A 3. Walk toward the Boundary Wire holding the Receiver collar at your pet’s neck level (3B) until the Test Light flashes (3C).
3B 3C Boundary Wire Short Loop Test The Short Loop Test is a simple test to determine if each component (Fence Transmitter, Receiver Collar and Boundary Wire) is functioning properly. 1. Disconnect the Boundary Wire. 2. Cut approximately 10 feet of unused Boundary Wire and connect it to the Boundary Wire Terminals.
3. Spread the Boundary Wire out into a circle. Set the Boundary Control Switch to B. 4. Set the Boundary Width Control knob to 10. 5. If the Loop Indicator Light is not lit, then your Fence Transmitter is not functioning properly. Contact the Customer Care Center at 1-800-732-2677. 6. If the Loop Indicator Light is lit, disconnect one end of the Boundary Wire from the Boundary Wire Terminal. 7. If the loop alarm does not sound, the Fence Transmitter needs to be replaced.
Terms of Use and Limitation of Liability 1. Terms of Use This Product is offered to you conditioned upon your acceptance without modification of the terms, conditions and notices contained herein. Usage of this Product implies acceptance of all such terms, conditions, and notices. 2. Proper Use This Product is designed for use with pets where training is desired. The specific temperament of your pet may not work with this Product.
4. Limitation of Liability In no event shall Radio Systems® Corporation be liable for any direct, indirect, punitive, incidental, special or consequential damages, or any damages whatsoever arising out of or connected with the use or misuse of this Product. Buyer assumes all risks and liability from the use of this Product. 5. Modification of Terms and Conditions Radio Systems® Corporation reserves the right to change the terms, conditions and notices under which this Product is offered.
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Relocate the interfered receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different to that to which the receiver is connected. • Contact the Customer Care Center at 1-800-732-2677. This device complies with Industry Canada Rules. This device complies with part 15 of the FCC Rules.
Customer Care International United States / Canada: 1-800-732-2677 Australia: 1800 786 608 New Zealand: 0800 543 054 Caution This PetSafe® In-Ground Fence™ is NOT a solid barrier. The system is designed to act as a deterrent to remind pets by Static Correction to remain in the boundary established. It is important that you reinforce training with your pet on a regular basis.
Radio Systems® Corporation 10427 Electric Avenue Knoxville, TN 37932 1-800-732-2677 www.petsafe.
