Model Number PIF00-12917 stay + play wireless fence ™ operating and training guide Please read this entire guide before beginning
Important Safety Information Explanation of Attention Words and Symbols used in this guide This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death. WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury. CAUTION, used without the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in harm to your pet.
These steps will help keep your pet safe and comfortable. Millions of pets are comfortable while they wear stainless steel contacts. Some pets are sensitive to contact pressure. You may find after some time that your pet is very tolerant of the collar. If so, you may relax some of these precautions. It is important to continue daily checks of the contact area. If redness or sores are found, discontinue use until the skin has fully healed. • You may need to trim the hair in the area of the Contact Points.
Thank you for choosing PetSafe® brand. You and your pet deserve a companionship that includes memorable moments and a shared understanding together. Our products and training tools promote a lifestyle of protection, teaching, and love — essentials that influence memories for a lifetime. If you have any questions about our products or training your pet, please visit our website at www.petsafe.net or contact our Customer Care Center at 1-800-732-2677.
Components Receiver Collar with Short Contact Points Receiver Charger Transmitter Transmitter Power Adapter Boundary Flags - 50 PIF0Model Num 0-12 ber 917 sta y+ pla op y er PLEA SE Long Contact Points ating RE AD Contact Point Wrench TH IS EN TIR wire and E GU les tra IDE ining BE FO gu RE s fe nce ide ™ BE GIN NIN G Test Light Tool Operating and Training Guide Other Items You May Need • • • • • • Screwdriver Scissors Lighter Drill & mounting hardware Tape measure Non-met
How the System Works The PetSafe® Stay + Play Wireless Fence™ has been proven safe, comfortable, and effective for pets over 5 pounds. The system works by transmitting a radio signal up to 105 feet in all directions. You temporarily define the Pet Area with Boundary Flags for a visual aid in training your pet. Your pet wears a Receiver Collar with Contact Points that touch his neck, and, once trained, is allowed to roam freely in the Pet Area.
Transmitter Alarm Disable Button ALARM ALARM HIG LO H W Power Light Power Jack Boundary Boundary Switch Control Dial LOW HIGH Operating Guide Step 1 Set Up the Transmitter Important: You may need to move the Transmitter several times before determining the final location. The Transmitter is located at the exact center of the Pet Area. Place the Transmitter: • At least 2 feet above the floor located on the ground floor of your home. • In a dry, well ventilated, protected area.
Step 2 Charge the Receiver Collar The Receiver Collar Charger is designed to plug into a standard AC wall outlet. The Receiver Collar light will glow red when the Receiver Charger is properly seated into the Receiver Charge Jack. The light will turn green when charging is complete. A built in safety circuit prevents the Receiver Collar from overcharging. The Receiver Collar will achieve a full charge in 2-3 hours. Each charge can last up to 3 weeks depending upon frequency of use.
Receiver Collar Status Indicators The Receiver Collar Status Indicator Light along with the Receiver Collar Alarm Tone are used to determine the battery status, and the correction type. Refer to the Receiver Collar Status Indicator Table below to understand the status lights and tones for the Receiver Collar. During normal operation, the Receiver Collar Indicator Light will flash every 4-5 seconds to indicate the battery status as shown in the table below.
To Set the Static Correction Level Read all steps before attempting to set the Static Correction Level. 1. Press the Mode Button and release (3B) when the Receiver Indicator Light illuminates Red (3C). 2. The Receiver Indicator Light will emit a series of Red flashes representing the Static Correction Level. 3. Increase the Static Correction Level by pressing and releasing the Mode Button within 5 seconds of the previous series of flashes. The Static Correction levels increase in strength from 1 to 6.
4A Test Light Instructions 1. Make sure the Receiver Collar Battery is properly charged. Set the Correction Level to 2 or above. 2. Hold the Test Light Contacts to the Contact Points. (4B) 3. Walk toward the Boundary Zone holding the Receiver Collar at your pet’s neck level (4E) until the Test Light flashes (4F). Save Test Light for future testing. Note: If your next-door neighbor has an In-Ground Containment System, see Troubleshooting section page 23.
Transmitter Range Chart Record Your Settings Boundary Control Dial Position Boundary Switch LOW Boundary Switch HIGH Final Boundary Switch Setting (HIGH or LOW) 1 17 ft. 35 ft. 2 19 ft. 41 ft. 3 22 ft. 49 ft. Home 4 25 ft. 55 ft. Camping 5 29 ft. 64 ft. Vacation 6 36 ft. 82 ft. Other 7 42 ft. 95 ft. 8 45 ft. 105 ft. Final Boundary Control Dial Position (1-8) Receiver Static Correction Level (1-6) Note: These distances are approximate.
Step 6 Fit the Receiver Collar Important: The proper fit and placement of your Receiver Collar is important for effective training. The Contact Points must have direct contact with your pet’s skin on the underside of his neck. Please read and follow the instructions in this manual. Proper fit of the collar is important. A collar worn for too long or made too tight on the pet’s neck may cause skin damage. Ranging from redness to pressure ulcers; this condition is commonly known as bed sores.
5. Check the tightness of the Receiver 6B Collar by inserting one finger between the end of a Contact Point and your pet’s neck. The fit should be snug but not constricting (6B). 6. Allow your pet to wear the collar for several minutes then recheck the fit. Check the fit again as your pet becomes more comfortable with the Receiver Collar. 7. Trim the collar as follows (6C): a. Mark the desired length of the 6C Receiver Collar with a pen. Allow for growth if your pet is young or grows a thick winter coat. b.
Training Guide Be Patient With Your Pet Important: Proper training of your pet is essential to the success of the PetSafe® Stay + Play Wireless Fence™. Read this section completely before beginning to train your pet. Remember that the PetSafe® Stay + Play Wireless Fence™ is not a solid barrier. • Have fun with your pet throughout the training process. S M T W T F S 6 7 1 2 3 4 5 Training should be fun, fair, firm and consistent. • Train for 10 to 15 minutes at a time.
Phase 1 Day 1 - Boundary Awareness Tone Only Training Mode Perform three sessions on day 1, each training session lasting 10-15 minutes. Goal: To have your pet learn that the Boundary Flags and warning beep from the Receiver Collar define the new Pet Area. Setup: • Program the Static Correction Level on the Receiver Collar to Level 1 Tone Only training mode. • Put a separate non-metallic collar on your pet’s neck ABOVE the Receiver Collar and attach a leash.
Phase 2 Days 2 thru 4 - Continue Boundary Awareness Introduction to Static Correction Perform three sessions per day, each lasting 10-15 minutes. Goal: To train your pet to stay in the Pet Area and respect the boundary. Setup: • Program the Static Correction Level on the Receiver Collar to Level 2. • Put a separate non-metallic collar on your pet’s neck ABOVE the Receiver Collar and attach a leash. Be sure the extra collar does not put pressure on the Contact Points.
Steps: 1. With full control of your pet on a leash, have the distraction presented. 2. If your pet does not move toward the distraction, praise and offer a treat. 3. If your pet does react to the distraction, allow him to go into the Boundary Zone. 4. Help your pet back into the Pet Area if he does not turn back after 2 seconds. 5. Treat and praise your pet anytime he comes back into the Pet Area with or without help. 6. Repeat this process with other distractions.
Phase 5 Days 15 thru 30 - Pet Monitoring Your pet is ready to run! Check in on your pet at regular intervals. Note: After you are satisfied your pet’s training is complete, remove every other Boundary Flag every 4 days until all flags are removed. Save Boundary Flags for future use. Taking Your Pet Out of the Pet Area Important: Remove the Receiver Collar and leave it in the Pet Area. Once your pet learns the Boundary Zone, he will be reluctant to cross it for walks or car rides.
Wireless-To-Go Your PetSafe® Stay + Play Wireless Fence™ is completely portable. Follow the set-up procedures (Steps 1 through 4) wherever you wish to have containment of your pet. Reestablish the Pet Area and mark it with Boundary Flags so your pet knows his Boundary Zone. Note: If setting up in a metal building or vehicle, the maximum size of the Pet Area may be reduced. Be sure to remove the Receiver Collar before removing power from the Transmitter.
Frequently Asked Questions Is the Receiver Collar waterproof? Will the PetSafe® Stay + Play Wireless Fence™ cover a larger circle than 210 feet across? Will a sloping yard or hills affect the Pet Area? Can I use more than one Receiver Collar with the Stay + Play Wireless Fence™? Will the Stay + Play Wireless Fence™ keep other pets out of my yard? Is there a hand-held remote Transmitter that will work with the Wireless System Receiver Collar? If I have a question about my Stay + Play Wireless Fence™ or need
Can I place the Receiver on another collar? Do I need to perform maintenance on my Stay + Play Wireless Fence™? How do I know the battery in the Receiver Collar is still working? Will vehicles, buildings and landscape features (trees, shrubs, etc.) affect the performance of the Stay + Play Wireless Fence™? • Yes. You may use any 3/4 inch, non-metallic collar. • Check your pet’s neck daily for irritation from the Contact Points.
Troubleshooting The Receiver Collar is not beeping when setting up the Boundary Zone. The Receiver Collar is not beeping or administering a Static Correction. The Receiver Collar is beeping everywhere. The Receiver Collar is beeping inside the house. My pet is receiving a Static Correction in his metal crate. The Boundary Zone seems to fluctuate.
The Receiver Collar activates in the middle of the yard. • The Receiver Collar activates when it loses the Transmitter signal. This sometimes occurs if a large metal object is between the Receiver Collar and Transmitter, if the orientation of the Receiver Collar changes near the Boundary Zone, or if the surrounding “electronic noise” interferes with the signal. If this continues to occur, consider relocating the Transmitter and resetting the Pet Area.
The Receiver Collar has injured my pet’s neck. • Failing to follow the important safety information at the front of the Operating and Training Guide has caused pressure ulcers. Some descriptions of advanced pressure ulcers describe the sores as looking like burns on the dog’s neck. Be assured that electronic collars do not use enough energy to create electrical burns.
Terms of Use and Limitation of Liability 1. Terms of Use This Product is offered to you conditioned upon your acceptance without modification of the terms, conditions and notices contained herein. Usage of this Product implies acceptance of all such terms, conditions, and notices. 2. Proper Use This Product is designed for use with pets where training is desired. The specific temperament of your pet may not work with this Product.
Compliance FCC/Canada This Class B digital apparatus complies with Canadian ICES-003. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment.
Mounting Template 2½ INCHES (63.5mm) Radio Systems® Corporation 10427 Electric Avenue Knoxville, TN 37932 1-800-732-2677 www.petsafe.net Protected by US Patents 6,879,300 and 7,142,167. Other patents pending.