rechargeable in-ground fence receiver collar ™ Model Number PIG00-13737 operating guide Please read this entire guide before beginning
Important Safety Information Explanation of Attention Words and Symbols used in this guide This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death. WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury. CAUTION, used without the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in harm to your pet.
• Not for use with aggressive dogs. Do not use this product if your dog is prone to aggressive behavior. Aggressive dogs can cause severe injury or death to their owners and others. If you are not sure that this product is right for your dog, please talk to your veterinarian or a certified trainer. www.petsafe.
• This PetSafe® In-Ground Fence™ is NOT a solid barrier. The system is designed to act as a deterrent to remind pets by Static Correction to remain in the boundary established. It is important that you reinforce training with your pet on a regular basis. Since the tolerance level to Static Correction varies from pet to pet, Radio Systems® Corporation CANNOT guarantee that the system will, in all cases, keep a pet within the established boundary.
• Proper fit of the collar is important. A collar worn for too long or made too tight on the pet’s neck may cause skin damage. Ranging from redness to pressure ulcers; this condition is commonly known as bed sores. - Avoid leaving the collar on the dog for more than 12 hours per day. - When possible reposition the collar on the pet’s neck every 1 to 2 hours. - Check the fit to prevent excessive pressure; follow the instructions in this manual.
- Examine the contact area daily for signs of a rash or a sore. - If a rash or sore is found, discontinue use of the collar until the skin has healed. - If the condition persists beyond 48 hours, see your veterinarian. - For additional information on bed sores and pressure necrosis, please visit our website. These steps will help keep your pet safe and comfortable. Millions of pets are comfortable while they wear stainless steel contacts. Some pets are sensitive to contact pressure.
• You may need to trim the hair in the area of the Contact Points. Never shave the dog’s neck; this may lead to a rash or infection. • Always remove your dog’s Receiver Collar before performing any Transmitter testing. • The Receiver Collar should not be on your dog when the system is tested. Your pet may receive an unintended correction. • The Boundary Width of the system must be tested whenever an adjustment is made to the containment field to prevent unintended corrections to your pet.
• If possible, DO NOT use an AC circuit protected with a Ground Fault Circuit Interrupter(GFCI) or Residual Current Device (RCD). In rare cases, nearby lightning strikes may cause the GFCI or RCD to trip. Without power, your dog may be vulnerable to escape. You will have to reset the GFCI or RCD to restore power to the system. • To prevent an unintended correction, after the Boundary Flags have been placed, be sure to set the static correction on the Receiver Collar back to level 1 tone only.
Thank you for choosing PetSafe® brand. You and your pet deserve a companionship that includes memorable moments and a shared understanding together. Our products and training tools promote a lifestyle of protection, teaching, and love — essentials that influence memories for a lifetime. If you have any questions about our products or training your pet, please visit our website at www.petsafe.net or contact our Customer Care Center at 1-800-732-2677.
How the System Works A radio signal travels from the Fence Transmitter through a buried wire, marking the boundaries you wish to set for your dog. Your dog wears a Receiver Collar that detects the signal at the boundary. As your dog approaches the boundary, the receiver issues a warning tone. If he proceeds further, he receives a safe but startling Static Correction. While harmless, the correction will persuade him to stay in the containment area you’ve established.
Receiver Indicator Light: Receiver Collar Indicates the level of correction at Receiver which the Receiver Collar is set. Charge This light also indicates battery Jack status. Contact Points: Deliver the safe Static Correction when your pet moves into the Static Correction Contact Points Zone. Receiver Charger: Charges the batteries inside the Receiver Collar Receiver Charge Jack: Connection point for charging Receiver battery. Mode Button www.petsafe.
Step 1 Charge the Receiver Collar The Receiver Collar 1A Charger is designed to plug into a standard AC wall outlet. The Receiver Collar light will glow red when the Receiver Charger is properly seated into the Receiver Charge Jack. The light will turn green when charging is complete. A built in safety circuit prevents the Receiver Collar from overcharging. The Receiver Collar will achieve a full charge in 2-3 hours. Each charge can last up to 2 months depending upon frequency of use.
• Do not charge your Receiver Collar every night. Frequent charging can have a negative effect on the battery. We recommend that the Receiver Collar be used until the Receiver Indicator Light blinks yellow or red. To charge the Receiver Collar, lift the rubber plug to allow access to the Receiver Charge Jack. The rubber plug needs to remain attached to the Receiver Collar. Plug the Receiver Charger into the Receiver Charge Jack on the Receiver Collar.
Step 2 Prepare the Receiver Collar Your Receiver Collar comes with Short Contact Points. Use the Long Contact Points for pets with long or thick hair. Tighten the Contact Points using the Test Light Tool (2A) one-half turn beyond finger tight. Check tightness weekly. 2A Turning the Receiver Collar ON Press and hold the Mode Button continuously for 5 seconds (2B).
Turning the Receiver Collar OFF Press and hold the Mode Button continuously for 5 seconds (2B). The Red Receiver Indicator Light will be ON during this time. The Red Receiver Indicator Light will then turn OFF and all Receiver Indicator Lights will stay OFF indicating that the unit is turned OFF. To extend the time between charging the Receiver Collar, consider turning OFF the Receiver Collar when it is not in use. www.petsafe.
Receiver Collar Status Indicators The Receiver Collar Status Indicator Light along with the Receiver Collar Alarm Tone are used to determine the battery status, and the correction type. Refer to the Receiver Collar Status Indicator Table below to understand the status lights and tones for the Receiver Collar. During normal operation, the Receiver Collar Indicator Light will flash every 4-5 seconds to indicate the battery status as shown in the table below.
After Removing from Receiver Charger Continuous green or yellow or red No tone (5 seconds duration) Battery Charge Indication. Occurs immediately after unplugging the charger from the Receiver Collar Operating Battery Status Slow blinking green No tone Collar battery charge 100%-60% No tone Collar battery charge 60%-20% No tone Collar battery charge 20% or less, charge immediately (every 4-5 seconds) Slow blinking yellow (every 4-5 seconds) Slow blinking red (every 4-5 seconds) www.petsafe.
Receiver Activation Status Fast pulsating green Warning tone Warning tone Tone for duration of Static Correction Static Correction being delivered up to 15 seconds No tone Over Correction Protection; collar locked for 10 seconds (3 flashes per second) Fast pulsating red (3 flashes per second) Continuous green (10 seconds) 18 1-800-732-2677
To Set the Static Correction Level Read all steps before attempting to set the Static Correction Level. 1. Press the Mode Button and release (2B) when the Receiver Indicator Light illuminates Red. 2. The Receiver Indicator Light will emit a series of Red flashes representing the Static Correction Level. 3. Increase the Static Correction Level by pressing and releasing the Mode Button within 5 seconds of the previous series of flashes. The Static Correction levels increase in strength from 1 to 5.
Function and Response Table Indicator Light Response Static Correction Level 1 Red Flash 1 No Static Correction, Tone Only Initial Training Mode 2 Red Flashes 2 Low Static Correction Timid 3 Red Flashes 3 Medium Static Correction Timid or Average 4 Red Flashes 4 MediumHigh Static Correction Average or High Energy 5 Red Flashes 5 High Static Correction High Energy 20 Receiver Collar Function 1-800-732-2677 Temperament of Pet
Over Correction Protection In the unlikely event that your pet “freezes” in the Static Correction Zone, this feature limits the Static Correction duration to a maximum of 15 seconds. After 15 seconds, the Static Correction will stop and the Green Indicator Light will stay on for 10 seconds. The Receiver Collar must be removed from the Static Correction Zone to reactivate the Receiver Collar. www.petsafe.
Step 3 Fit the Receiver Collar Important: The proper fit and placement of your Receiver Collar is important for effective training. The Contact Points must have direct contact with your pet’s skin on the underside of his neck. See important safety information on pages 5-7. To assure a proper fit, please follow these steps: 1. Make sure the receiver is turned off. 2. Start with your pet standing comfortably (3A). 3.
5. Check the tightness of the Receiver Collar by inserting one finger between the end of a Contact Point and your pet’s neck. The fit should be snug but not constricting (3B). Allow your pet to wear the collar for several minutes then recheck the fit. Check the fit again as your pet becomes more comfortable with the Receiver Collar. 3B www.petsafe.
6. Trim the collar as follows (3C): a. Mark the desired length of the Receiver Collar with a pen. Allow for growth if your pet is young or grows a thick winter coat. b. Remove the Receiver Collar from your pet and cut off the excess. c. Before placing the Receiver Collar back onto your pet, seal the edge of the cut collar by applying a flame along the frayed edge.
To Re-Thread the Collar Slide Buckle Ridges The slide buckle prevents the collar from becoming loose around your pet’s neck. The ridges must be facing up; the collar will slip if it is not properly threaded. www.petsafe.
Taking Your Pet Out of the Pet Area Important: Remove the Receiver Collar and leave it in the Pet Area. Once your pet learns the Boundary Zone, he will be reluctant to cross it for walks or car rides. Option 1: Replace the Receiver Collar with a regular collar. Put your pet in a car that is within the Pet Area and drive him out of the Pet Area. Option 2: Replace the Receiver Collar with a regular collar and leash.
Please refer to your PetSafe® In-Ground Fence™ Operating and Training Guide for a complete list of Troubleshooting or visit www.petsafe.net. Troubleshooting The Receiver Collar • Make sure Receiver Collar is turned on and has to be held on Battery Status Lights are flashing every 4-5 top of the Boundary seconds Wire to activate. • Charge Receiver Collar • The beep may be difficult to hear in a noisy environment.
The Receiver Collar is not beeping or administering a Static Correction. The Receiver Collar activates inside the house. 28 • Make sure Receiver Collar is turned on and Battery Status Lights are flashing every 4-5 seconds • Charge Receiver Collar • Check that both lights are lit on the Fence Transmitter. Refer to the In-Ground Fence™ Operating and Training Guide. • It is recommended to remove the Receiver Collar from your pet when indoors to avoid activation of the Receiver Collar.
The Receiver Collar is beeping but my pet is not responding to the Static Correction. • Make sure the Static Correction Level is set at 2 or above. • Test the Receiver Collar with the Test Light walking toward the Boundary Wire. If the Test Light flashes, check the fit of the Receiver Collar. • Trim your pet’s fur where the Contact Points touch the neck and/or switch to the longer Contact Points. • Contact Points must be in contact with dog’s skin. • Increase the Static Correction Level.
The Receiver Collar has injured my pet’s neck. 30 • Failing to follow the important safety information at the front of the Operating Guide has caused pressure ulcers. Some descriptions of advanced pressure ulcers describe the sores as looking like burns on the dog’s neck. Be assured that electronic collars do not use enough energy to create electrical burns.
Additional Information • The system should only be used with healthy pets. Contact your veterinarian if you have any concerns about the medical condition of your pet (medication, pregnant, heart conditions, etc...) • The PetSafe® In-Ground Fence™ is for residential use only. • The Static Correction will get your pet’s attention, but will not cause harm. It is designed to startle, not punish. • Test the Receiver Collar at least once a month to verify that it is functioning properly.
Test Light Instructions 1. Make sure the Receiver Collar battery is properly charged. Set the Correction Level to 2 or above. 2. Hold the Test Light Contacts to the Contact Points (4A). 3. Walk toward the Boundary Wire with Contact Points pointing up and holding the Receiver Collar at your pet’s neck level (4B) until the Receiver Collar tones and the Test Light flashes (4C).
Note: The Receiver Collar is waterproof, which can make the tone hard to hear. Save Test Light for future testing. www.petsafe.
Terms of Use and Limitation of Liability 1. Terms of Use This Product is offered to you conditioned upon your acceptance without modification of the terms, conditions and notices contained herein. Usage of this Product implies acceptance of all such terms, conditions, and notices. 2. Proper Use This Product is designed for use with pets where training is desired. The specific temperament of your pet may not work with this Product.
3. No Unlawful or Prohibited Use This Product is designed for use with pets only. This pet training device is not intended to harm, injure or provoke. Using this Product in a way that is not intended could result in violation of Federal, State or local laws. 4.
Compliance FCC/Canada This Class B digital apparatus complies with Canadian ICES-003. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment.
• Relocate the interfered receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Contact the Customer Care Center at 1-800-732-2677. This device complies with part 15 of the FCC Rules.
Customer Care International USA & Canada - Tel: 800-732-2677 Monday - Friday 8 AM - 8 PM / Saturday 9 AM – 5 PM Australia - Tel: 1800 786 608 Monday - Friday 8:30 AM - 5 PM New Zealand - Tel: 0800 543 054 Monday - Friday 10:30 AM - 7 PM This product has the benefit of a limited manufacturer’s warranty. Details of the warranty applicable to this product and its terms can be found at www.petsafe.net and/or are available by sending a stamped addressed envelope to PetSafe® Ltd.
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Radio Systems® Corporation 10427 PetSafe Way Knoxville, TN 37932 1-800-732-2677 www.petsafe.net Protected by US Patent 6,538,617.
