Owner's Manual
1110
4)  Once the filter is rinsed off, place inside the filter housing case with 
the larger side facing down. The filter will only fit inside the case one 
way, if it does not fit, flip it over. Attach the lid to the filter housing 
case, press down until you hear it snap in place. 
5)  Attach the filter housing case to the pump by inserting the raised notch  
inside the circular opening on top of the pump (Fig. 18). The opening 
on top of the filter case should be right next to the raised post.
Fountain Reassembly 
Fig. 17
2)  Once the extra slack is 
removed from the cord, affix 
the rubber cap over the post to 
seal off the bowl.
3)  Rinse a new charcoal filter 
thoroughly in cold water to help 
remove any excess and loose 
charcoal dust. 
Fig. 19
Fig. 18
6)  Reinsert the rubber grommet into the circular opening at the top of the 
tower. Place it inside the hole and then gently work the piece into the 
hole so that the top edge rests flat inside the dish. This will create a 
seal between the filter housing case and the tower (Fig. 19).
7)  Align the tower with the 
rectangular indentation inside 
the bowl and carefully lower it 
until it rests flat (Fig. 20). 
Fig. 20
a)  Clean the pump more frequently
b)  Clean with regular white vinegar 
and let the vinegar soak for 
several minutes down inside the 
pump’s cavity
c)  Use bottled water
Living in a humid environment, you may experience problems with mold or 
algae, making the fountain feel slimy. Simply soak all of the plastic parts 
(excluding the pump) in a diluted bleach solution for about ten minutes after 
regular cleaning. We recommend using a mixture of 10% bleach and 90% 
water. Pour some of the bleach solution inside the pump’s cavity as well 
for additional disinfecting. Be sure to rinse all the parts very thoroughly 
to remove all the chlorine. The best way to rinse out the pump’s cavity is 
to hold it under a weak stream of water. Cleaning the fountain parts with a 
bleach solution is also a great way to disinfect. 
If hard water is an issue where you live, you may see white mineral 
deposits inside the housing and inside the pump. These mineral deposits 
may eventually prevent the impeller from turning properly. To avoid having 
to replace the pump:
8)  Place the fountain in a desired location. If placing on carpet, 
tile or wood flooring, use a protective mat or other durable, 
water resistant surface. This will help protect your floor from any 
splashing or spills caused by your pet.
9)  Fill the fountain by pouring water directly into the bowl. Leave at 
least a half inch (1.27 cm) of space between the water level and the 
rim of the bowl to help control spills and splashing. 
10)  Make sure the cord, the adaptor and your hands are completely dry 
before you plug the fountain in. Connect the inline plug and make sure 
no silver is showing, then plug the adaptor into an electrical outlet.
The Fountain and 
Your Environment
Fountain Reassembly 








