Owner's Manual

18 Customer Care Center 1-800-732-2677
Troubleshooting
Barrier Transmitter does not
appear to work.
• Check segment indicator on Barrier Transmitter.
• Check/replace batteries in Barrier Transmitter.
• Increase the Barrier Area range on the Barrier Transmitter.
• Check that the Barrier Transmitter setting corresponds to the Receiver
Collar setting. (i.e. Barrier Transmitter is set to mode A and Receiver Collar
is synchronized to pick up mode A)—refer to Additional Features section
beginning on page 12 for instructions.
Barrier Area range is too low. • Check/replace batteries in Receiver Collar.
• Adjust Barrier Transmitter range to increase Barrier Area size.
Barrier Area range is too high. • Adjust Barrier Transmitter range to decrease Barrier Area size.
Pet seems to receive
no stimulation.
• Check/replace batteries in Receiver Collar.
• Use Test Light Tool to check for static correction.
• Check Receiver Collar fit to ensure Contact Points have direct skin contact.
• Check the setting on the Barrier Transmitter.
Unable to hear
Receiver Collar tone.
• Check/Replace batteries in Receiver Collar.
• Pets easily hear tone but it may be a volume level that is difficult
for you to hear.
• Use the Test Light Tool to check Receiver Collar for static correction.
No segments on
Barrier Transmitter.
• Press the (+) button.
• Check/replace batteries in Barrier Transmitter.