Owner's Manual
Claims
Procedure:
Any
claim
made under this
Warranty
should
be
made directly to
Radio
Systems
Australia
Pty
Ltd
Customer
Care
Centre
at:
Radio
Systems
Australia
Pty
Ltd
PO
Box
765,
Mudgeeraba
QLD
4213
Australia
Residents:
1800
786
608
New
Zealand
Residents:
0800
543
054
Email:
info@petsafeaustralia.com.au
To
file
a
claim,
a proof of purchase m_ust
be
provided. Without a proof of
purchase,
Radio
Systems
will
not repair or replace faulty components.
Radio
Systems
requests the Consumer to contact the
Radio
Systems
Customer
Care
Centre
to obtain a
Warranty
Return
number,
prior to sending the Product.
Failure
to do
so
may delay
in
the
repair
or replacement of the Product.
If
the Product
is
deemed to be faulty within
30
days
from
date of original
purchase,
Radio
Systems
will
organise
for a replacement to
be
sent
in
advance of
returning
the faulty Product. A
Post
Bag
will
be
included with the replacement Product for the
return
of the faulty Product.
The
Product must
be
returned
within 7 days of
receiving
the replacement.
If the Product
is
deemed to be faulty after
30
days
from
the date of original
purchase,
the consumer
will
be
required
to
return
the Product to
Radio
Systems
at
the consumer's own
expense.
Radio
Systems
will
test
and
replace
the faulty unit or its components
and
return
to the consumer
free
of
charge,
provided the Product
is
within its
said
warranty period.
This
warranty
is
in
addition to other rights
and
remedies
available to
you
under the
law.
Radio
Systems goods
come with guarantees that cannot
be
excluded under the Australia Consumer
Law.
You
are
entitled to
a replacement or
refund
for a major
failure
and
for compensation for
any
other
reasonably
foreseeable
loss
or
damage.
You
are
also
entitled to
have
the goods
repaired
or replaced if the goods
fail
to be of
acceptable quality
and
the
failure
does not amount to a major
failure.
Should
you
have
any
queries or
require
any
further information,
please
contact our Customer
Care
Centre
on
1800
786
608
(Australia)
or
0800
543
054
(New
Zealand).
22
1-800-732-2677