Owner's Manual
unauthorised
dealer
will
need to return the Product to the
original
place
of
purchase
for
any
warranty
issues.
Please note that Radio Systems
does
not
provide
refunds, replacements,
or
upgrades
for
change
of
mind,
or
for
any
other reason outside
of
these
Warranty
terms.
Claims Procedure:
Any
claim
made
under this
Warranty
should be
made
directly to
Radio Systems Australia
Pty
Ltd
. Customer Care Centre at:
Radio Systems Australia Pty
Ltd.
PO Box
7266,
Gold
Coast
Mail
Centre QLD
9726,
Australia
Australia Residents:
1800
786
608
New
Zealand
Residents:
0800
543
054
Email: aus-info@petsafe.net
To
file a claim, a
proof
of
purchase must
be
provided.
Without
a
proof
of
purchase,
Radio Systems
will
not
repair
or
replace
faulty
components. Radio Systems requests the
Consumer to
contact
the Radio Systems Customer
Care
Centre to
obtain
a
Warranty
Return
number,
prior
to sending the Product. Failure to
do
so
may
delay
in the
repair
or
replacement
of
the Product.
If the Product
is
deemed
to be
faulty
within
30
days
from
date
of
original
purchase,
Radio Systems
will
organise
for
a replacement to be sent in
advance
of
returning the
faulty
Product. A
Post
Bag
will
be
included
with the replacement Product
for
the return
of
the
faulty
Product. The Product must
be
returned within 7
days
of
receiving the replacement.
If the Product
is
deemed
to be
faulty
after
30
days
from the
date
of
original
purchase, the
consumer
will
be
required to return the Product to Radio Systems
at
the consumer's
own
expense. Radio Systems
will
test
and
replace
the
faulty
unit
or
its components
and
return
to the consumer free
of
charge,
provided
the Product
is
within its said
warranty
period.
This
warranty
is
in
addition
to other rights
and
remedies
available
to you under the law.
Radio Systems
goods
come with guarantees that
cannot
be
excluded
under
the Australia
Consumer Law. You
are
entitled to a replacement
or
refund
for
a
major
failure
and
for
compensation
for
any
other
reasonably
foreseeable loss
or
damage.
You are also entitled
to have the
goods
repaired
or
replaced
if
the
goods
fail to
be
of
acceptable
quality
and
the
failure does not amount to a
major
failure.
Should you have
any
queries
or
require
any
further information, please
contact
our
Customer
Care
Centre on
1800
786
608
(Australia)
or
0800
543
054
(New
Zealand).