Model Number PRF-275-19 stubborn dog in-ground fence receiver collar ™ operating guide PLEASE READ THIS ENTIRE GUIDE BEFORE BEGINNING
Important Safety Information Explanation of Attention Words and Symbols used in this guide This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death. WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury. CAUTION, used without the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in harm to your pet.
This PetSafe® Stubborn Dog In-Ground Fence™ is not a solid barrier. This system is designed to act as a deterrent to remind pets by Static Correction to remain in the boundary established. It is important that you reinforce training with your pet on a regular basis. Proper fit of the collar is important. A collar worn for too long or made too tight on the pet’s neck may cause skin damage. Ranging from redness to pressure ulcers; this condition is commonly known as bed sores.
• If a rash or sore is found, discontinue use of the collar until the skin has healed. • If the condition persists beyond 48 hours, see your veterinarian. • For additional information on bed sores and pressure necrosis, please visit our website. These steps will help keep your pet safe and comfortable. Millions of pets are comfortable while they wear stainless steel contacts. Some pets are sensitive to contact pressure. You may find after some time that your pet is very tolerant of the collar.
• The Boundary Width of the system must be tested whenever an adjustment is made to the containment field to prevent unintended corrections to your pet. • If you use a collar and leash for training, be sure the extra collar does not put pressure on the contact points. • Always remove your dog’s Receiver Collar before performing any Transmitter testing. • If possible, DO NOT use an AC circuit protected with a Ground Fault Circuit Interrupter (GFCI) or Residual Current Device (RCD).
Thank you for choosing PetSafe® brand. You and your pet deserve a companionship that includes memorable moments and a shared understanding together. Our products and training tools promote a lifestyle of protection, teaching, and love — essentials that influence memories for a lifetime. If you have any questions about our products or training your pet, please visit our website at www.petsafe.net or contact our Customer Care Center at 1-800-732-2677.
How the System Works A radio signal travels from the Fence Transmitter through a buried wire, marking the boundaries you wish to set for your dog. Your dog wears a Receiver Collar that detects the signal at the boundary. As your dog approaches the boundary, the receiver issues a warning tone and vibrates. If he proceeds further, he receives a safe but startling Static Correction. While harmless, the correction will persuade him to stay in the containment area you’ve established.
Operating Guide Prepare the Receiver Collar Your Receiver Collar comes with short Contact Points. Long Contact Points for pets with long or thick hair are available through our Customer Care Center. Tighten the Contact Points using Test Light Tool (A) one-half turn beyond finger tight. Check the tightness weekly. To Insert and Remove the Battery B Note: Do not install the battery while the Receiver Collar is on your pet. 1. Remove the screws with a Phillips screwdriver. 2. Remove the Battery lid (B).
3. Install a 9-volt alkaline battery (C). 4. Replace the Battery Lid (C). 5. Reinstall the screws. Do not over-tighten the screws. If the Receiver Indicator Light is flashing every 4 to 5 seconds, battery replacement is required. Remove the old battery from the Receiver Collar. Discharge all power by holding the correction level button down until the light is no longer illuminated. Replace with a new battery. Be sure to discard the used battery properly.
To Set the Static Correction Level Read all steps before attempting to set the Static Correction Level. 1. Remove the clear plastic cover with the Test Light D Tool to expose the Correction Level Button (D). 2. With the battery installed, press the Correction Level Button and release when the Receiver Indicator Light lights up (E). 3. The Receiver Indicator Light will emit a series of flashes representing the Static Correction Level. 4.
whenever your pet enters the Warning Zone, no matter what the correction level the Receiver Collar is set to. If your pet continues into the Correction Zone, and the Receiver Collar is set to level 2 or above, he will receive a Static Correcton. The Receiver Collar is equipped to automatically increase the level of Static Correction the longer your pet remains in the Static Correction Zone if the collar is set at level 2 or above.
Function and Response Table Indicator Light Response 1 Flash 1 2 Flashes 2 3 Flashes 3 4 Flashes 4 5 Flashes 5 Flashes once every 4 to 5 seconds 12 Static Correction Receiver Collar Level Function No Static Correction, Tone Plus Vibration Low Static Correction Medium Static Correction Medium High Static Correction High Static Correction Indicates Low Battery 1-800-732-2677 Temperament of Pet Initial Training Mode Timid Timid or Average Average or High Energy High Energy
Fit the Receiver Collar Important: The proper fit and placement of your Receiver Collar is important for effective training. The Contact Points must have direct contact with your pet’s skin on the underside of his neck. See important safety information on pages 3-5. To assure a proper fit, please follow these steps: 1. Make sure that the battery is not installed in the Receiver Collar. 2. Start with your pet standing comfortably (F). 3.
4. The Receiver Collar should fit G snugly, yet loose enough to allow one finger to fit between a contact point and your pet’s neck (G). Allow your pet to wear the collar for several minutes then recheck the fit. Check the fit again as your pet becomes more comfortable with the Receiver H Collar. 5. Once you are satisfied with the fit of the Receiver Collar then you may trim any excess collar strap as follows (H): a. Mark the desired length of the Receiver Collar with a pen.
To Re-Thread the Collar Slide Buckle Ridges The slide buckle prevents the collar from becoming loose around your pet’s neck. The ridges must be facing up; the collar will slip if it is not properly threaded. www.petsafe.
Taking Your Pet Out of the Pet Area Important: Remove the Receiver Collar and leave it in the Pet Area. Once your pet learns the Boundary Zone, he will be reluctant to cross it for walks or car rides. Option 1: Replace the Receiver Collar with a regular collar. Put your pet in a car that is within the Pet Area and drive him out of the Pet Area. Option 2: Replace the Receiver Collar with a regular collar and leash.
Please refer to your PetSafe® In-Ground Fence™ Operating and Training Guide for a complete list of Troubleshooting or visit www.petsafe.net. Troubleshooting Receiver Collar is not beeping or correcting. • Check battery to make sure it is installed properly. • Check that both lights are lit on the Fence Transmitter. Refer to Stubborn Dog In-Ground Fence™ Operating and Training Guide. The Receiver Collar is beeping, but the pet is not responding to the Static Correction.
The Receiver Collar has to be held on top of the Boundary Wire to activate. • Replace battery. • Adjust Boundary Width Control knob clockwise to increase the distance from the Boundary Wire that the Receiver Collar activates. Verify the Boundary Control Switch is placed at the proper setting according to the amount of Boundary Wire used. • If the Receiver Collar still has to be held on top of the Boundary Wire, refer to Stubborn Dog In-Ground Fence™ Operating and Training Guide.
Additional Information • The system should only be used with healthy pets. Contact your veterinarian if you have concerns about the medical condition of your pet (medication, pregnant, heart conditions, etc.). • The PetSafe® Stubborn Dog In-Ground Fence™ is for residential use only. • The Static Correction will get your pet’s attention, but will not cause harm. It is designed to startle, not to punish. • Test the Receiver Collar at least once a month to verify that it is functioning properly.
Test Light Instructions 1. Make sure the Receiver Collar battery is properly installed. Set the Correction Level to 2 or above. 2. Hold the Test Light Contacts to the Contact Points (I). 3. Walk toward the Boundary Wire with Contact Points pointing up and holding the Receiver Collar at your pet’s neck level (J) until the Receiver Collar tones and the Test Light flashes (K).
Note: The Receiver Collar is waterproof, which can make the tone hard to hear. Save Test Light for future testing. Note: If the Test Light does not flash, install a new battery and re-test. If Test Light still does not flash, contact the Customer Care Center at 1-800-732-2677. www.petsafe.
Terms of Use and Limitation of Liability 1. Terms of Use This Product is offered to you conditioned upon your acceptance without modification of the terms, conditions and notices contained herein. Usage of this Product implies acceptance of all such terms, conditions, and notices. 2. Proper Use This Product is designed for use with pets where training is desired. The specific temperament of your pet may not work with this Product.
4. Limitation of Liability In no event shall Radio Systems® Corporation be liable for any direct, indirect, punitive, incidental, special or consequential damages, or any damages whatsoever arising out of or connected with the use or misuse of this Product. Buyer assumes all risks and liability from the use of this Product. 5. Modification of Terms and Conditions Radio Systems® Corporation reserves the right to change the terms, conditions and notices under which this Product is offered. www.petsafe.
Compliance FCC/Canada This Class B digital apparatus complies with Canadian ICES-003. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment.
This device complies with Industry Canada Rules. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Customer Care International USA & Canada - Tel: 800-732-2677 Monday - Friday 8 AM - 8 PM / Saturday 9 AM – 5 PM Australia - Tel: 1800 786 608 Monday - Friday 8:30 AM - 5 PM New Zealand - Tel: 0800 543 054 Monday - Friday 10:30 AM - 7 PM This product has the benefit of a limited manufacturer’s warranty. Details of the warranty applicable to this product and its terms can be found at www.petsafe.net and/or are available by sending a stamped addressed envelope to PetSafe® Ltd.
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Radio Systems® Corporation 10427 PetSafe Way Knoxville, TN 37932 1-800-732-2677 www.petsafe.net Protected by US Patent 6,538,617.
