Owner's Manual

+1 (800) 732-267734
Claims Procedure: Any claim made under this Warranty should be made
directly to Radio Systems Australia Pty Ltd Customer Care Centre at:
Radio Systems Australia Pty Ltd., PO Box 7266, Gold Coast Mail Centre
QLD 9726, Australia
Australia Residents: 1800 786 608
New Zealand Residents: 0800 543 054
Email: aus-info@petsafe.net
To file a claim, a proof of purchase must be provided. Without a proof of
purchase, Radio Systems will not repair or replace faulty components. Radio
Systems requests the Consumer to contact the Radio Systems Customer Care
Centre to obtain a Warranty Return number, prior to sending the Product. Failure
to do so may delay in the repair or replacement of the Product.
If the Product is deemed to be faulty within 30 days from date of original
purchase, Radio Systems will organize for a replacement to be sent in advance
of returning the faulty Product. A Post Bag will be included with the replacement
Product for the return of the faulty Product. The Product must be returned within 7
days of receiving the replacement. If the Product is deemed to be faulty after 30
days from the date of original purchase, the consumer will be required to return
the Product to Radio Systems at the consumer’s own expense. Radio Systems will
test and replace the faulty unit or its components and return to the consumer free
of charge provided the Product is within its said warranty period. This warranty
is in addition to other rights and remedies available to you under the law. Radio