Instructions / Assembly
+1 (800) 732-267726
The receiver collar is
beeping, but the pet is
not responding to the
static correction.
• Make sure the static correction level is set
at 2 or above.
• Test the receiver collar with the test light by
walking toward the boundary wire. If the test
light flashes, adjust the fit of the receiver collar
using the PerfectFit feature.
• Trim your pet’s fur where the contact points
touch the neck or use the long contact points.
• Increase the static correction level.
• Repeat the training steps in order to reinforce
the training.
Receiver collar is
not charging.
• Check that the charger is properly seated into
the receiver collar jack.
• If the indicator light on the receiver collar
still does not glow red when connected to
charger, there is a problem with the charger. If
the indicator light glows red when placed on
the charger but goes out after disconnecting
the receiver collar without performing the
ReadyTest
®
startup there is a problem with the
receiver collar. Call the Customer Care Center.