Model Number PIG00-10777 stubborn dog in-ground fence ™ operating and training guide PLEASE READ THIS ENTIRE GUIDE BEFORE BEGINNING
Welcome You and your pet were made for each other. Our aim is to help you have the best companionship and the most memorable moments together. Your PetSafe® Stubborn Dog In-Ground Fence™ System is designed to give your pet more freedom while keeping him safe. We know that safe pets make happy owners. Before getting started, take a moment to read through the important safety information. If you have any questions, please don’t hesitate to contact us.
• Proper fit of the collar is important. A collar worn for too long or made too tight on the pet’s neck may cause skin damage, ranging from redness to pressure ulcers. This condition is commonly known as bed sores. • Avoid leaving the collar on the dog for more than 12 hours per day. • When possible reposition the collar on the pet’s neck every 1 to 2 hours. • Check the fit to prevent excessive pressure; follow the instructions in this manual.
Table of Contents Components.................................................................................................................................................................................................5 Other Items You May Need.........................................................................................................................................................................5 How the System Works..........................................................................
Components Mounting Bracket Fence Transmitter Boundary Wire - 500 ft.
How the System Works A radio signal travels from the Fence Transmitter through a buried wire, marking the boundaries you wish to set for your dog. Your dog wears a Receiver Collar that detects the signal at the boundary. As your dog approaches the boundary, the receiver issues a warning tone and vibrates. If he proceeds further, he receives a safe but startling Static Correction. While harmless, the correction will persuade him to stay in the containment area you’ve established.
Operating Guide Step Locate the Fence Transmitter 1 Place the Fence Transmitter: • In a dry, well ventilated, protected area (1A, 1B). • In an area where temperatures do not fall below -10°F/-23°C or above 104°F/40°C (e.g., garage, basement, shed, closet). • Secured to a stationary surface using the mounting hardware. A mounting template is included in the back of this guide. • At least 3 feet from large metal objects or appliances as these items may interfere with the signal consistency (1C).
Step Lay Out the System 2 Basic Planning Tips Underground cables can carry high voltage. Have all underground cables marked before you dig to bury your wire. In most areas this is a free service. Avoid these cables when you dig. For information regarding how these underground wires can affect your system’s operation, see Step 3 Position the Boundary Wire. • The Boundary Wire MUST start at the Fence 2B 2A Transmitter and make a continuous loop back (2A).
Double Loop A Double Loop must be used when you are not establishing the Boundary Zone on all sides of your property. When using a Double Loop, the Boundary Wire must be separated by a minimum of 5 FEET to avoid canceling the signal. Remember that a Double Loop will require twice as much wire.
Step Position the Boundary Wire Boundary Wire Ca ble Running the Boundary Wire parallel to and within 10 feet of electrical wires, neighboring containment systems, telephone wires, television or antenna cables, or satellite dishes may cause an inconsistent signal. If you must cross any of these, do so at 90-degree angles (perpendicularly) (3A).
Additional Boundary Wire Extra direct burial Boundary Wire can be purchased in 500 foot spools at the store where you purchased the kit or through the Customer Care Center at 1-800-732-2677. Acres Feet of Wire Needed 1/4 415 1/3 480 1/2 590 Note: When adding Boundary Wire, it must act as a continuous loop. 1 835 The table at right indicates the approximate length of Boundary Wire needed for a square, Single Loop layout. Length will vary due to the amount of twisted wire and layout used.
1. Turn the power OFF to the outlet that the Surge Protector 4A Fence Transmitter and Fence Transmitter will be plugged into. 2. We recommend that, if possible, use the outlet center Loop Power screw that holds the cover plate in place to secure the Transmitter Adapter Surge Protector to the outlet. To do this, tape the top of Boundary Power LP-4100 Wire Jack the cover plate to the wall, then remove the cover plate Terminals center screw.
Transmitter Set-up (Australia and New Zealand) 1. Run the Boundary Wire through a window, under a door, through a crawl space vent, or any other appropriate available access. you can also drill a hole through your wall. 2. Strip 3⁄8 inch of insulation from the ends of the Boundary Wire. 3. Press the red tabs on the Fence Transmitter and insert the twisted wire into the Boundary Wire Terminals. Make sure wires do not touch each other at the terminals. 4. Turn the Boundary Width Control Knob to 10.
Step Prepare the Receiver Collar 5 Your Receiver Collar comes with short Contact Points installed. Use the Long Contact Points for pets with long or thick hair. Tighten the Contact Points using Test Light Tool (5A) one-half turn beyond finger tight. Check the tightness weekly. 5A To Insert and Remove the Battery Note: Do not install the battery while the Receiver Collar is on your pet. 1. 2. 3. 4. 5. Remove the screws with a Phillips screwdriver. Remove the Battery Lid (5B).
Anti-Linger Prevention The Anti-Linger Prevention feature keeps your dog from staying in the Warning Zone for long periods of time and draining the Receiver Collar battery. Your dog will hear a warning tone when he reaches the Warning Zone. If your dog does not return to the Pet Area after two seconds, he will receive a continuous Static Correction until he returns to the Pet Area.
1. Apply Power to the Fence Transmitter with the supplied Power Adapter. Amount of Wire Setting 2. Set the Boundary Width Control Switch (located on the side of the Greater than 2400 feet A Fence Transmitter) (6A) to the A, B, or C setting based on the total length of Boundary Wire used. Setting B is used for most properties. The Up to 1300 feet B following table will indicate the proper setting. 1300 to 2400 feet C 3.
9. To test the run-through prevention feature, walk towards the Boundary Wire. The Receiver Collar should tone and the Test Light should flash brighter as you enter the run-through area (6G). If you are satisfied that your system is functioning properly, you are ready to start burying the Boundary Wire. If the Receiver Collar did not tone or the Test Light did not flash, see the “Troubleshooting” section.
To Cross Hard Surfaces (driveways, sidewalks, etc.) Follow all safety instructions for your power tools. Be sure to always wear your safety goggles. • Concrete Driveway or Sidewalk (7C): Place the Boundary Wire in a convenient expansion joint or create a groove using a circular saw and masonry blade. Place the Boundary Wire in the groove and cover with an appropriate waterproofing compound. For best results, brush away dirt or other debris before patching.
Step Fit the Receiver Collar 9 Important: The proper fit and placement of your Receiver Collar is important for effective training. The Contact Points must have direct contact with your pet’s skin on the underside of his neck. Please read and follow the instructions in this manual. Proper fit of the collar is important. A collar worn for too long or made too tight on the pet’s neck may cause skin damage. Ranging from redness to pressure ulcers; this condition is commonly known as bed sores.
To Re-Thread the Collar Slide Buckle The slide buckle prevents the collar from becoming loose around your pet’s neck. Ridges The ridges must be facing up; the collar will slip if it is not properly threaded. Training Guide Be Patient With Your Pet Important: Proper training of your pet is essential to the success of the PetSafe® Stubborn Dog In-Ground Fence™ System. Read this section completely before beginning to train your pet.
Phase Day 1 - Boundary Awareness 1 Tone Plus Vibration Training Mode Perform three training sessions per day, each lasting 10-15 minutes. Goal: To have your pet learn that the Boundary Flags and warning beep and vibration from the Receiver Collar define the new Pet Area. Setup: • Program the Static Correction Level on the Receiver Collar to Level 1 Tone Plus Vibration training mode and place it on your pet’s neck..
Steps: 1. Repeat steps 1-5 in Phase One. 2. If your pet does not respond to the Static Correction, confirm that the Receiver Collar is fitting properly according to Step 9 on page 17. 3. If the Receiver Collar is fitted properly and your pet does not respond to the Static Correction, increase the Static Correction Level by 1. Watch for slight reactions at first such as ears up, head turned, looking at the ground. 4. Stay at the same flag until your pet resists going into the Static Correction Zone.
Phase Days 9 thru 14 - Unleashed Supervision 4 Training sessions should start at 10-15 minutes, gradually increasing to over an hour. Your pet is ready for this step only when he clearly avoids the entire Static Correction Zone, regardless of any distractions or temptations. During this step, do not leave your pet unattended. Goal: To give your pet free run of the Pet Area off the leash. Setup: Adjust the Receiver Collar to the permanent setting appropriate for your pet. Steps: 1.
Troubleshooting Receiver Collar is not beeping or correcting. • Check battery to make sure it is installed properly. • Check that both lights are lit on the Fence Transmitter. If not, perform the “System Test” (page 26). The Receiver Collar is beeping, but the pet is not responding to the Static Correction. • Test the Receiver Collar with the Test Light walking toward the Boundary Wire. • If the Test Light flashes, check the fit of the Receiver Collar.
The Power and Loop Indicator Lights are off. • Check that the Power Adapter is plugged into the Fence Transmitter. • Check that the Power Adapter is plugged in properly. • If the system is plugged into a GFCI or RCD outlet, check to see if the circuit has been tripped. Reset the GFCI or RCD circuit if required. • Verify that the outlet is working properly by plugging in a known working item such as a radio. • Try plugging into another 120-volt outlet.
System Test The system test is used to determine the cause of system problems that have not been addressed elsewhere in this guide. You will need a piece of Boundary Wire greater than 15 feet long with 3⁄8 inch of insulation removed from each end to use as a test loop wire. Make a note of your Boundary Control Switch setting, Boundary Width Control knob setting, and Receiver Collar setting before beginning the System Test. Follow the steps below to perform the system test: 1.
13. Interpreting the Results with the Surge Protector: a. If both the Power and Loop indicator lights are ON and the Receiver Collar is activating at different distances on the test loop wire, the problem is in the containment Boundary Wire. Perform the Wire Break Location Test. b. If the Loop indicator light is OFF with an alarm on the Fence Transmitter, there is a problem with the Surge Protector. Contact the Customer Care Center. 14.
Terms of Use and Limitation of Liability 1. Terms of Use The use of this product is subject to your acceptance without modification of the terms, conditions and notices contained with this product. Use of this product implies acceptance of all such terms, conditions, and notices.
Compliance FCC This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
Warranty One Year Non-Transferable Limited Warranty This Product has the benefit of a limited manufacturer’s warranty. Complete details of the warranty applicable to this Product and its terms can be found at petsafe.com and/or are available by contacting your local Customer Care Center.
Layout Grid petsafe.
Mounting Template Drill Here 3.000 3 in.in. (7.62 cm) Drill Here Radio Systems Corporation 10427 PetSafe Way Knoxville, TN 37932 1-800-732-2677 petsafe.com For a list of patents protecting this product, please visit www.radiosystemscorporation.