DO NOT PRINT THIS PAGE RSC Part #: 400-1860 Description: Manual PIF00-15002 Updated by: MW Created by: DL Material: 100g Printing/Ink Colors: Black Finishing: Die Cut, Fold, 2 Saddle Stitch, and Bulk Pack Initial Creation Date: 6/24/15 Approved by: J Weinstein Date Approved: 5/6/16 Program used: INDESIGN CC Revision: 004 ECO: RSC13060 Revision Description: Removed blank pages, updated fonts Revision Date: 5/6/16
Operating Guide PIF00-15002 Free to Roam Wireless Fence™ Wireless Collar Please read this entire guide before beginning
Thank you for choosing PetSafe® brand. You and your pet deserve a companionship that includes memorable moments and a shared understanding together. Our products provide you with the tools and technologies to successfully train your pet. If you have any questions about our products or training your pet, please visit our website at www.petsafe.net or contact our Customer Care Center at 1-800-732-2677. To get the most protection out of your warranty, please register your product within 30 days at www.petsafe.
Important Safety Information Explanation of Attention Words and Symbols used in this guide This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death. WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury. CAUTION, used without the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in harm to your pet.
• Not for use with aggressive dogs. Do not use this product if your dog is prone to aggressive behavior. Aggressive dogs can cause severe injury or death to their owners and others. If you are not sure that this product is right for your dog, please talk to your veterinarian or a certified trainer. • Risk of explosion if battery is replaced by an incorrect type. Do not short circuit, mix old and new batteries, dispose of in fire, or expose to water.
• • • • • cases, keep a pet within the established boundary. Not all pets can be trained to avoid crossing the boundary! Therefore, if you have reason to believe that your pet may pose a danger to others or harm himself if he is not kept from crossing the boundaries, you should NOT rely solely upon the PetSafe Free to Roam Wireless Fence system to confine your pet.
• When using a separate collar for a lead, don’t put pressure on the electronic collar. • Wash your pet’s neck area and the contacts of the collar weekly with a damp cloth. • Examine the contact area daily for signs of a rash or a sore. • If a rash or sore is found, discontinue use of the collar until the skin has healed. • If the condition persists beyond 48 hours, see your veterinarian. • For additional information on bed sores and pressure necrosis, please visit our website.
• You may need to trim the hair in the area of the Contact Points. Never shave your pet’s neck; this may lead to a rash or infection. • Always remove your pet’s Receiver Collar before performing any Transmitter testing. • The Receiver Collar should not be on your pet when the system is tested. Your pet may receive an unintended correction. • The Boundary Zone must be tested whenever an adjustment is made to the Transmitter setting to prevent unintended corrections to your pet.
How the System Works The PetSafe® Free to Roam Wireless Fence™ system has been proven safe, comfortable, and effective for pets over 5 pounds. The system works by transmitting a radio signal up to 90 feet in all directions. You temporarily define the Pet Area with Boundary Flags for a visual aid in training your pet. Your pet wears a Receiver Collar with Contact Points that touch his neck, and, once trained, is allowed to roam freely in the Pet Area.
stop correcting after 15 seconds if your pet remains outside the Pet Area. Receiver Collar: Receives the radio signal from the Transmitter. Mode Button: Turns Receiver ON/OFF and adjusts the level of Static Correction your pet receives outside the Pet Area. Receiver Indicator Light: Indicates the level of correction at which the Receiver Collar is set. This light also serves as a low battery indicator. Contact Points: Deliver the safe Static Correction when your pet moves into the Boundary Zone.
Step 1—Prepare the Receiver Collar Your Receiver Collar comes with short Contact Points installed. Use the Long Contact Points for pets with long or thick hair. Tighten the Contact Points using the Contact Point Wrench (1A). Check tightness weekly. Insert and Remove the Receiver Collar Battery Note: Do not install the battery while the Receiver Collar is on your pet. This Receiver Collar utilizes a replaceable PetSafe® battery (RFA-67).
Note: Before replacing the battery, discharge all power by holding the Mode Button at least 30 seconds until the LED is no longer illuminated. A replacement PetSafe® battery (RFA-67) can be found at many retailers. Contact the Customer Care Center at 1-800-732-2677 or visit our web site at www.petsafe.net to locate a retailer near you. 1A 1B 1C Risk of explosion if batteries are replaced by an incorrect type. Do not short circuit, mix old and new batteries, dispose of in fire, or expose to water.
Turn the Receiver Collar ON Press and hold the Mode Button continuously for 5 seconds (1D) The green or red Receiver Indicator Light will turn ON for 5 seconds (1E) to indicate battery status, followed by the red Receiver Indicator Light flashing the Static Correction Level Settings. Turn the Receiver Collar OFF Press and hold the Mode Button continuously for 5 seconds. The red Receiver Indicator Light will be ON during this time.
Set the Static Correction Level Read all steps before attempting to set the Static Correction Level. 1. Press the Mode Button and release (1D) when the Receiver Indicator Light illuminates Red (1E). 2. The Receiver Indicator Light will emit a series of red flashes representing the Static Correction Level. 3. Increase the Static Correction Level by pressing and releasing the Mode Button within 5 seconds of the previous series of flashes. The Static Correction levels increase in strength from 1 to 6.
Receiver Collar Status Indicators The Receiver Collar Status Indicator Light along with the Receiver Collar Alarm Tone are used to determine the battery status, and the correction type. Refer to the Receiver Collar Status Indicator Table below to understand the status lights and tones for the Receiver Collar.
Receiver Collar Status Indicator Table Status Light Alarm Tone Condition Receiver Activation Status Fast pulsating green (3 flashes per second) Warning Tone Warning Tone Fast pulsating red (3 flashes per second) Tone for duration of Static Correction Static Correction being delivered up to 15 seconds Continuous green (10 seconds) No Tone Over Correction Protection; collar locked for 10 seconds Low Battery Status Slow blinking red every 4 to 5 seconds No Tone www.petsafe.
Function and Response Table Indicator Light Response Static Correction Level Receiver Collar Function Temperament of Pet 1 Red Flash 1 No Static Correction, Tone Only Initial Training Mode 2 Red Flashes 2 Low Static Correction Timid 3 Red Flashes 3 Medium-Low Static Correction Timid or Average 4 Red Flashes 4 5 Red Flashes 5 Medium-High Static Correction Average or High Energy 6 Red Flashes 6 High Static Correction High Energy Slow blinking green every 4 to 5 seconds (for the first
Over Correction Protection If your pet enters the Boundary Zone or continues anywhere beyond the Pet Area, this feature limits the Static Correction duration to 15 seconds. While the system locks out further Static Correction, the Green light will remain ON for 10 seconds. In the unlikely event that your pet leaves the Pet Area, he will not receive a Static Correction upon return to the Pet Area. www.petsafe.
Test Light Instructions 1. 2. 3. 4. Make sure the Receiver Collar battery is properly installed. Set the Correction Level to 2 or above. Hold the Test Light Contacts to the Contact Points (1F). Walk toward the Boundary Zone holding the Receiver collar at your pet’s neck level (1G) until the Test Light flashes (1H). Save Test Light for future testing. Note: If the Test Light does not flash, check the battery status by turning the receiver off, then on and verify the light is green.
Step 2—Fit the Receiver Collar Important: The proper fit and placement of your Receiver Collar is important for effective training. The Contact Points must have direct contact with your pet’s skin on the underside of his neck. Please read and follow the instructions in this manual. Proper fit of the collar is important. A collar worn for too long or made too tight on the pet’s neck may cause skin damage. Ranging from redness to pressure ulcers; this condition is commonly known as bed sores.
• When using a separate collar for a lead, don’t put pressure on the electronic collar. • Wash the pet’s neck area and the contacts of the collar weekly with a damp cloth. • Examine the contact area daily for signs of a rash or a sore. • If a rash or sore is found, discontinue use of the collar until the skin has healed. • If the condition persists beyond 48 hours, see your veterinarian. • For additional information on bed sores and pressure necrosis, please visit our website.
To assure a proper fit, please follow these steps: 1. Make sure that the battery is not installed in the Receiver Collar. 2. Start with your pet standing comfortably (2A). 3. To make it easier to hear the warning tone, place the Receiver Collar on your pet with the logo side of Receiver facing up. 4. Center the Contact Points underneath your pet’s neck, touching the skin. You may need to trim the hair in the area of the Contact Points. Never shave the dog’s neck; this may lead to a rash or infection.
5. Check the tightness of the Receiver Collar by inserting one finger between the end of a Contact Point and your pet’s neck. The fit should be snug but not constricting (2B). a. Allow your pet to wear the collar for several minutes then recheck the fit. b. Check the fit again as your pet becomes more comfortable with the Receiver Collar. 6. Trim the collar as follows (2C): a. Mark the desired length of the Receiver Collar with a pen. Allow for growth if your pet is young or grows a thick winter coat. b.
Re-Thread the Collar Slide Buckle Ridges The slide buckle prevents the collar from becoming loose around your pet’s neck. The ridges must be facing up; the collar will slip if it is not properly threaded. www.petsafe.
Taking Your Pet Out of the Pet Area Important: Remove the Receiver Collar and leave it in the Pet Area. Once your pet learns the Boundary Zone, he will be reluctant to cross it for walks or car rides. Option 1: Replace the Receiver Collar with a regular collar. Put your pet in a car that is within the Pet Area and drive him out of the Pet Area. Option 2: Replace the Receiver Collar with a regular collar and leash.
Frequently Asked Questions Is the Receiver Collar waterproof? • Yes. When changing the battery, be sure to keep the battery area free from dirt and debris. Can I use more than one Receiver Collar with the Wireless system? • Yes. There is no limit to the number of pets you can contain with the Wireless system. You must purchase an additional Wireless Pet Containment Receiver Collar for each pet. Contact the Customer Care Center at 1-800-732-2677 or visit our website at www.petsafe.
Frequently Asked Questions Can I use the Wireless system on an aggressive pet? • We do not recommend using any electronic training devices on aggressive pets. If you are unsure if your dog is aggressive, please consult your veterinarian or a certified trainer. Can I use the Wireless system on a cat? • The Wireless system can be used as long as the cat can comfortably wear the Receiver Collar. A nylon cat collar strap is sold separately.
Frequently Asked Questions If my pet leaves the Pet Area, how long will he be corrected? • Your pet will receive Static Correction as long as he is outside the Pet Area, for up to 15 seconds. The Receiver Collar has a safety time-out to stop correcting and toning after 15 seconds until it is returned to the Pet Area. How often do I need to replace the Receiver Collar battery? • The expected battery life is between 1-2 months. Battery life depends on how frequently your pet tests the Boundary Zone.
Frequently Asked Questions How do I know the battery in the Receiver Collar is still working? • Turn the Receiver Collar OFF and then ON to check the battery status. If no lights are observed, the battery needs to be replaced. • Take the Receiver Collar off your pet and walk into the Boundary Zone. The Receiver Collar should tone. If not, replace the battery. What do I do if my pet’s neck becomes red and irritated? • This condition is due to the Contact Points irritating the skin.
Troubleshooting The Receiver Collar tone is not sounding when setting up the Boundary Zone. • The tone may be difficult to hear in a noisy environment. • Use Test Light as explained in the “Test Light Instructions” section, and use it to determine the location of Boundary Zone. • Check that the Transmitter is set up according to directions and install a new Receiver Collar battery. The Receiver Collar tone is not sounding or administering a Static Correction.
Troubleshooting The Receiver Collar tone is sounding inside the house. • It is recommended to remove the Receiver Collar from your pet when indoors to avoid activation of the Receiver Collar. • Make sure the Transmitter is on and set up according to the directions. • Ensure the entire house is within the Pet Area. The Transmitter may need to be moved to adjust the Pet Area to include the entire house.
Troubleshooting The Boundary Zone seems to fluctuate. • This is normal for the electromagnetic field of the Wireless system. The field may be affected by surrounding “electronic noise,” which can cause it to fluctuate up to 5%. • The location the Receiver Collar activates is influenced by the speed and orientation of the Receiver Collar as your pet enters the Boundary Zone. The Receiver Collar activates in the middle of the yard. • The Receiver Collar activates when it loses the Transmitter signal.
Troubleshooting The Receiver Collar tone • Make sure the Static Correction Level is set at 2 is sounding but my pet or above. is not responding to the • Test the Receiver Collar with the Test Light. Static Correction. • If the Test Light flashes, check the fit of the Receiver Collar. • Trim your pet’s fur where the Contact Points touch the neck and/or switch to the longer Contact Points. • Increase the Static Correction Level. • Repeat training steps to reinforce training.
Troubleshooting I was setting up the Pet Area and after I turned down the Boundary Control Dial, the Receiver Collar would no longer tone or correct. • You may have turned the Boundary Control Dial down too quickly, causing the Receiver Collar to go into power-fail mode. This is a safety feature designed to protect your pet when power to the Transmitter goes out.
Troubleshooting The Receiver Collar has injured my pet’s neck. 34 • Failing to follow the important safety information at the front of the Operating and Training Guide has caused pressure ulcers. Some descriptions of advanced pressure ulcers describe the sores as looking like burns on the dog’s neck. Be assured that electronic collars do not use enough energy to create electrical burns.
Terms of Use and Limitation of Liability 1. Terms of Use This Product is offered to you conditioned upon your acceptance without modification of the terms, conditions and notices contained herein. Usage of this Product implies acceptance of all such terms, conditions, and notices. 2. Proper Use This Product is designed for use with pets where training is desired. The specific temperament of your pet may not work with this Product.
4. Limitation of Liability In no event shall Radio Systems Corporation be liable for any direct, indirect, punitive, incidental, special or consequential damages, or any damages whatsoever arising out of or connected with the use or misuse of this Product. Buyer assumes all risks and liability from the use of this Product. 5. Modification of Terms and Conditions Radio Systems Corporation reserves the right to change the terms, conditions and notices under which this Product is offered.
cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a practical installation. If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Relocate the interfered receiving antenna. • Increase the separation between the equipment and receiver.
with FCC regulations and could void the user’s authority to operate the equipment. ACMA/Australia This device complies with the applicable EMC requirements specified by the ACMA (Australian Communications and Media Authority).
receive instructions on proper disposal of the unit. Please do not dispose of the unit in household or municipal waste. For a listing of Customer Care Center telephone numbers in your area, visit our website at www.petsafe.net. Perchlorate Battery Perchlorate Material—special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate. Warranty One Year Non-Transferrable Limited Warranty This Product has the benefit of a limited manufacturer’s warranty.
details of this Product are as follows: One Year Non-Transferrable Limited Warranty What is covered: Radio Systems Australia Pty Ltd. (hereinafter referred to as “Radio Systems”) warrants to the original retail purchaser, and not any other purchaser or subsequent owner, that its product, when subject to normal and proper residential use, will be free from defects in material or workmanship for a period of one (1) year from the purchase date.
lightning damage; or neglect, alteration, and misuse. Consumers who purchase products outside of Australia, New Zealand, or from an unauthorised dealer will need to return the Product to the original place of purchase for any warranty issues. Please note that Radio Systems does not provide refunds, replacements, or upgrades for change of mind, or for any other reason outside of these Warranty terms.
to sending the Product. Failure to do so may delay in the repair or replacement of the Product. If the Product is deemed to be faulty within 30 days from date of original purchase, Radio Systems will organise for a replacement to be sent in advance of returning the faulty Product. A Post Bag will be included with the replacement Product for the return of the faulty Product. The Product must be returned within 7 days of receiving the replacement.
Should you have any queries or require any further information, please contact our Customer Care Centre on 1800 786 608 (Australia) or 0800 543 054 (New Zealand). www.petsafe.
Radio Systems Corporation 10427 PetSafe Way Knoxville, TN 37932 1-800-732-2677 www.petsafe.net Protected by US Patents 6,879,300; 6,921,089; 7,142,167 and D515,027.
