Owner's Manual

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Frequently Asked Questions
Is the Receiver Collar waterproof?
• Yes. When changing the battery, be sure to keep the battery area free
from dirt and debris.
Will the PetSafe
®
Free to Roam Wireless
Fence
™
system cover a larger circle than
180 feet across?
• You can use another Wireless Transmitter with overlapping boundaries
of at least 10 feet to increase the size of the Pet Area.
Will a sloping yard or hills affect the
Pet Area?
• The Transmitter signal extends 90 feet in all directions. A sloping yard
or a yard with hills can cause the Pet Area to appear less or more than
expected. Consider repositioning the Transmitter to maximize your
Pet Area.
Can I use more than one Receiver Collar
with the Wireless system?
• Yes. There is no limit to the number of pets you can contain with
the Wireless system. You must purchase an additional Wireless Pet
Containment Receiver Collar for each pet. Contact the Customer Care
Center at 1-800-732-2677 or visit our website at www.petsafe.net to
locate a retailer near you.
Will the Wireless system keep other pets
out of my yard?
• No. The Wireless system is only effective on pets who wear the
receiver collar.
Is there a hand-held remote Transmitter
that will work with the Wireless system
Receiver Collar?
• No. You would need to purchase a separate Remote Training system.
Contact the Customer Care Center at 1-800-732-2677 or visit our
website at www.petsafe.net to locate a retailer near you.
Is there another compatible Receiver Collar
that I can use with the Wireless Transmitter?
• Yes. Stay + Play Wireless Fence
®
Receiver Collars and the Stubborn Dog
Stay + Play Wireless Fence Receiver Collars are compatible with the Free
to Roam Wireless Fence Transmitter.
If I have a question about my Wireless
system or need replacement parts, where
can I get answers or service?
• Contact the Customer Care Center at 1-800-732-2677 or visit our web
site at www.petsafe.net.
Can I use the Wireless system on an
aggressive pet?
• We do not recommend using any electronic training devices on aggressive
pets. If you are unsure if your dog is aggressive, please consult your
veterinarian or a certified trainer.
Can I use the Wireless system on a cat?
• The Wireless system can be used as long as the cat can comfortably wear
the Receiver Collar. A nylon cat collar strap is sold separately.
What happens if the power goes out?
• The Wireless system is designed to recognize power outages and shuts
down without activating the Receiver Collar. However, if your pet is near
the Boundary Zone during the power failure, he may receive a Static
Correction. The Transmitter will sound an intermittent alarm greater than
20 minutes to alert you to the power failure.
What can happen if I turn off or unplug the
Transmitter power?
• If your dog is wearing the Receiver Collar, he may receive an unintended
correction. Always remove your dog’s Receiver Collar before removing
power from the Transmitter or before performing any Transmitter testing.
If my pet leaves the Pet Area, how long will
he be corrected?
• Your pet will receive Static Correction as long as he is outside the Pet Area,
for up to 15 seconds. The Receiver Collar has a safety time-out to stop
correcting and toning after 15 seconds until it is returned to the Pet Area.