Safety Information
18
+1 (800) 732-2677
Wireless-to-Go
Your PetSafe
®
Stay & Play
™
Compact Wireless Fence system is completely portable. Follow the setup procedures (Steps 1
through 4) wherever you wish to have containment of your pet. Reestablish the pet area and mark it with boundary flags so
your pet knows his boundary zone. Place the transmitter indoors at least 3 feet from large metal objects.
Note: If setting up in a metal building or vehicle, the maximum size of the pet area may be reduced. Be sure to remove
the receiver collar before removing power from the transmitter. If you want to power the transmitter from a car or other
DC source, use an inverter rated for 50 watts or more.
Troubleshooting
The transmitter
is sounding an
intermittent double
tone alarm.
• The intermittent double tone is the metal interference alarm. This alarm sounds if
the transmitter is placed too close to a metal surface. When this alarm sounds,
the transmission output is disabled and your pet is no longer being contained.
Relocate the transmitter and either unplug the power adaptor from the power
jack or press the alarm disable button for 5 seconds then release.
The transmitter is
sounding a intermittent
single tone when I
unplug the power
adaptor from the
wall outlet.
• The power loss alarm in the transmitter is activated to alert you that power has
been removed from the transmitter and your pet is no longer being contained.
To turn off the power loss alarm, unplug the power adaptor from the power jack
located on the bottom of the transmitter or press the alarm disable button for
5 seconds then release.
The transmitter is
generating a loud
continuous tone.
• The transmitter has a built in transmission failure alarm that continuously monitors
the transmitter output. If a transmission failure ever occurs the alarm warns you that
your pet is no longer being contained. Contact the Customer Care Center for a
replacement transmitter.
The receiver collar
tone is not sounding
when setting up the
boundary zone.
• Make sure the receiver collar is turned on and battery status lights are flashing
every 4-5 seconds.
• Charge receiver collar.
• The tone may be difficult to hear in a noisy environment.
• Use test light as explained in the “test light instructions” section, and use it to
determine the location of boundary zone.
• Check that the transmitter is set up according to directions.
The receiver collar
tone is not sounding or
administering a static
correction.
• Make sure receiver collar is turned on and battery status lights are flashing every
4-5 seconds.
• Charge receiver collar.
• Check that the transmitter is plugged into a working 120 volt outlet, the power light
is on, and the transmitter controls are set at your desired settings.
The receiver
collar tone is
sounding everywhere.
• Check that the transmitter is plugged into a working standard 120 volt outlet, the
power light is on, and the transmitter controls are set at your desired settings.
• Bring the receiver collar within 10 feet of the transmitter to reset.
• Make sure no continuous alarm is sounding on the transmitter.










