Owner's Manual

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1-800-732-2677
Customer Care International
USA & Canada—Tel: [phone]
Monday–Friday 8 AM – 8 PM / Saturday 9 AM – 5 PM
Australia—Tel: [phone]
Monday–Friday 8:30 AM – 5 PM
New Zealand—Tel: [phone]
Monday–Friday 10:30 AM – 7 PM
Battery Disposal
Separate collection of spent batteries is required in many regions; check the regulations in your area before discarding
spent batteries. At the end of the product life, please contact our Customer Care Center to receive instructions on
proper disposal of the unit. Please do not dispose of the unit in household or municipal waste. For a listing of Customer
Care Center telephone numbers in your area, visit our website at www.petsafe.net.
Perchlorate Battery
Perchlorate Material—special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Warranty
One Year Non-Transferrable Limited Warranty
This Product has the benefit of a limited manufacturer’s warranty. Complete details of the warranty applicable to this
Product and its terms can be found at www.petsafe.net and/ or are available by contacting your local Customer
Care Center.
United States and Canada—Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA
Australia/New Zealand—In compliance with the Australian Consumer Law, Warranties Against Defects, effective
January 1, 2012, warranty details of this Product are as follows:
One Year Non-Transferrable Limited Warranty
What is covered: Radio Systems Australia Pty Ltd. (hereinafter referred to as “Radio Systems”) warrants to the original
retail purchaser, and not any other purchaser or subsequent owner, that its product, when subject to normal and proper
residential use, will be free from defects in material or workmanship for a period of one (1) year from the purchase date.
An “original retail consumer purchaser” is a person or entity who originally purchases the Product, or a gift recipient of a
new product that is unopened and in its original packaging. When serviced by Radio Systems Customer Service, Radio
Systems covers labour and parts for the first year of ownership; after the first year, a service or upgrade charge will
apply relative to replacement of the product with new or refurbished items at Radio Systems’ sole discretion.
The limited warranty is non-transferrable and shall automatically terminate if the original retail consumer purchaser
resells the Radio Systems product or transfers the property on which the Radio Systems product is installed. This Limited
Warranty excludes accidental damage due to dog chews; lightning damage; or neglect, alteration, and misuse.
Consumers who purchase products outside of Australia, New Zealand, or from an unauthorised dealer will need to
return the Product to the original place of purchase for any warranty issues.