Owner's Manual

22
1-800-732-2677
Frequently Asked Questions
Can I place the Receiver on
another collar?
• Yes. You may use any 3/4 inch, non-metallic collar strap that will
thread through the Receiver.
Do I need to perform
maintenance on my Stay + Play
Wireless Fence
®
system?
• Check your pet’s neck daily for irritation from the Contact Points.
• Check the Contact Points on the Receiver Collar weekly to make
sure they are clean.
• Use the Contact Point Wrench to make sure the Contact Points are
secure. Do not over tighten.
• Check the fit of the Receiver Collar weekly.
• The Receiver Indicator Light acts as a Battery Status Indicator,
flashing red every 4 to 5 seconds when battery charging is required.
How do I know the battery in the
Receiver Collar is still working?
• Check Battery Status Indicator Lights.
Will vehicles, buildings and
landscape features (trees, shrubs,
etc.) affect the performance
of the
Stay + Play Wireless
Fence system
?
• Yes. Placing the Transmitter inside a metal building can reduce the
maximum range of the Stay + Play Wireless Fence transmitter.
• Parking a vehicle within the Pet Area, can reduce the range of the
system and cause your pet to receive a Static Correction where it
otherwise would not if the vehicle was not there.
• Fixed large metal objects such as metal sheds can affect the signal
by reducing the maximum range of the system at the location of the
object. As a result, your pet may receive a Static Correction.
What do I do if my pet’s neck
becomes red and irritated?
• This condition is due to the Contact Points irritating the skin.
Discontinue use of the Receiver Collar for a few days. If the
condition persists beyond 48 hours, see your veterinarian. Once the
skin returns to normal, replace the Receiver Collar and monitor the
skin condition closely.
Can I attach a leash to the
Receiver Collar?
• No. This can result in pulling the Contact Points too tightly against
your pet’s neck or the collar may break. Attach a leash to a
separate, non-metallic collar positioned above the Receiver Collar.
Why does my Receiver Collar have
a tone only mode?
• The tone only mode can be used in training your pet to his boundary
or for well-trained pets that no longer require Static Correction.