Owner's Manual

21
www.petsafe.net
Frequently Asked Questions
Is the Receiver Collar waterproof? • Yes.
Will the PetSafe
®
Stay + Play
Wireless Fence
®
system cover a
larger circle than 210 feet across?
• You can use another Wireless Transmitter with overlapping
boundaries of at least 5-10 feet to increase the size of the Pet Area.
Will a sloping yard or hills affect
the Pet Area?
• The Transmitter signal extends up to 105 feet in all directions. A
sloping yard or a yard with hills can cause the Pet Area to appear
less or more than expected. Consider repositioning the Transmitter
to maximize your Pet Area.
Can I use more than one Receiver
Collar with the Stay + Play
Wireless Fence system?
• Yes. There is no limit to the number of pets you can contain with the
Stay + Play Wireless Fence system. You must purchase an additional
Wireless Pet Fence Receiver Collar for each pet. Contact the
Customer Care Center at 1-800-732-2677 or visit our website at
www.petsafe.net to locate a retailer near you.
Will the Stay + Play Wireless
Fence
®
system keep other pets
out of my yard?
• No. The Stay + Play Wireless Fence system is only effective on pets
who wear the Receiver Collar.
Is there a hand-held remote
Transmitter that will work with the
Wireless system Receiver Collar?
• No. You would need to purchase a separate Remote Training
system. Contact the Customer Care Center at 1-800-732-2677 or
visit our website at www.petsafe.net to locate a retailer near you.
If I have a question about my
Stay + Play Wireless Fence system
or need replacement parts, where
can I get answers or service?
• Contact the Customer Care Center at 1-800-732-2677 or visit our
web site at www.petsafe.net.
Can I use the Stay + Play
Wireless Fence system on an
aggressive pet?
• This product is not for use with aggressive pets. If you are unsure
if your dog is aggressive, please consult your veterinarian or a
certified trainer.
Can I use the Stay + Play Wireless
Fence system on a cat?
• The Stay + Play Wireless Fence system can be used as long as the
cat can comfortably wear the Receiver Collar.
What happens if the power
goes out?
• The Stay + Play Wireless Fence system is designed to recognize
power outages and shuts down without activating the Receiver
Collar. However, if your pet is near the Boundary Zone during the
power failure, he may receive a Static Correction. The Transmitter
will sound an intermittent alarm for up to 30 minutes to alert you to
the power failure.
If my pet leaves the Pet Area, how
long will he be corrected?
• Your pet will receive Static Correction for up to 15 seconds as long
as he is outside the Pet Area.
How often do I need to charge the
Receiver Collar battery?
• Each charge can last up to 3 weeks depending upon frequency
of use. The Receiver Indicator Light acts as a low battery indicator,
flashing red every 4 to 5 seconds when battery charging is required.