Operating Guide PIF00-12917 Stay + Play Wireless Fence® Please read this entire guide before beginning
Hereinafter Radio Systems Corporation, Radio Systems PetSafe Europe Ltd., Radio Systems Australia Pty Ltd. and any other affiliate or Brand of Radio Systems Corporation may be referred to collectively as “We” or “Us”. Important Safety Information Explanation of Attention Words and Symbols used in this guide This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.
These steps will help keep your pet secure and comfortable. Millions of pets are comfortable while they wear stainless steel contacts. Some pets are sensitive to contact pressure. You may find after some time that your pet is very tolerant of the collar. If so, you may relax some of these precautions. It is important to continue daily checks of the contact area. If redness or sores are found, discontinue use until the skin has fully healed. • You may need to trim the hair in the area of the Contact Points.
Thank you for choosing PetSafe® brand. You and your pet deserve a companionship that includes memorable moments and a shared understanding together. Our products provide you with the tools and technologies to successfully train your pet. If you have any questions about our products or training your pet, please visit our website at www.petsafe.net or contact our Customer Care Center at 1-800-732-2677. To get the most protection out of your warranty, please register your product within 30 days at www.petsafe.
Components Receiver Collar with Short Contact Points Receiver Charger Transmitter Transmitter Power Adapter Boundary Flags - 50 Contact Point Wrench Long Contact Points Test Light Tool Operating and Training Guide Other Items You May Need • • • • • • Screwdriver Scissors Lighter Drill & mounting hardware Tape measure Non-metallic collar and leash Set up and training help: www.petsafe.net/fence www.petsafe.
How the System Works The PetSafe® Stay + Play Wireless Fence® system has been proven safe, comfortable, and effective for pets over 5 pounds. The system works by transmitting a radio signal up to 105 feet in all directions. You temporarily define the Pet Area with Boundary Flags for a visual aid in training your pet. Your pet wears a Receiver Collar with Contact Points that touch his neck, and, once trained, is allowed to roam freely in the Pet Area.
Operating Guide Step 1: Set Up the Transmitter Important: You may need to move the Transmitter several times before determining the final location. The Transmitter is located at the exact center of the Pet Area. Alarm Disable Button HI ALARM LO GH W Power Jack Power Light Boundary Control Dial Boundary Switch Place the Transmitter: • • • • • At least 2 feet above the floor located on the ground floor of your home. In a dry, well ventilated, protected area.
Transmitter Alarms The Transmitter has three built in warning alarms: • Power Loss Alarm • Metal Interference Alarm • Transmission Failure Alarm Power Loss Alarm The Power Loss Alarm sounds an intermittent single tone alarm indicating power has been removed from the Transmitter. The Power Loss Alarm will last up to 30 minutes. In the event of a power loss, your pet is no longer contained. There are three ways to turn off the Power Loss Alarm. 1. Plug adapter into a functional 120 volt outlet. 2.
Charge the Receiver Collar Lift and slide the Receiver Collar strap away from the front of the unit (2A). Lift the rubber plug to allow access to the Receiver Charge Jack. The rubber plug needs to remain attached to the Receiver Collar. Plug the Receiver Charger into the Receiver Charge Jack on the Receiver Collar. The Receiver Charge Jack and Receiver Charger are keyed to fit one way. Do not force it in backwards. 2A Step 3: Prepare the Receiver Collar Your Receiver Collar comes with Short Contact Points.
Receiver Collar Status Indicators The Receiver Collar Status Indicator Light along with the Receiver Collar Alarm Tone are used to determine the battery status, and the correction type. Refer to the Receiver Collar Status Indicator Table below to understand the status lights and tones for the Receiver Collar. During normal operation, the Receiver Collar Indicator Light will flash every 4-5 seconds to indicate the battery status as shown in the table below.
Set the Static Correction Level Read all steps before attempting to set the Static Correction Level. 1. Press the Mode Button and release (3B) when the Receiver Indicator Light illuminates Red (3C). 2. The Receiver Indicator Light will emit a series of Red flashes representing the Static Correction Level. 3. Increase the Static Correction Level by pressing and releasing the Mode Button within 5 seconds of the previous series of flashes. The Static Correction Levels increase in strength from 1 to 6.
Step 4: Adjust the Pet Area to Desired Size Make sure the entire Pet Area lies within your property boundaries (4A). Always start determining the Boundary Zone at the shortest distance from Transmitter. Place the Boundary Switch on “Low” if the Boundary Zone will be less than 45 feet from the Transmitter. Test Light Instructions 1. Make sure the Receiver Collar Battery is properly charged. Set the Correction Level to 2 or above. 2. Hold the Test Light Contacts to the Contact Points. (4B) 3.
One-Person Method Measure the shortest distance from the desired Boundary Zone to the Transmitter. Find the distance on the Transmitter Range Chart on the next page and set the Boundary Switch and Boundary Control Dial. Hold the Test Light Contacts to the Contact Points (4B). Take the Receiver Collar to the Boundary Zone with the logo side facing away from the Transmitter and Contact Points facing upwards (4F).
Step 5: Place the Boundary Flags The Boundary Flags are visual reminders for your pet of where the Boundary Zone is located. The Receiver Collar will activate within 2 to 3 feet of the Boundary Flags. 1. Using the Test Light, with the Static Correction Level set at 2 or greater, hold the Receiver Collar at your pet’s neck height with logo side facing away from the Transmitter. 2. Walk towards the Boundary Zone until the Receiver Collar beeps and the Test Light flashes (5A). 3.
To assure a proper fit, please follow these steps: 1. Make sure Transmitter is not plugged in, and the Receiver is turned off. 2. Start with your pet standing comfortably (6A). 3. To make it easier to hear the warning beep, place the Receiver Collar on your pet with the logo side of Receiver facing your pet’s chin. 4. Center the Contact Points underneath your pet’s neck, touching the skin. 6A You may need to trim the hair in the area of the Contact Points.
Training Guide Be Patient with Your Pet Important: Proper training of your pet is essential to the success of the PetSafe® Stay + Play Wireless Fence® system. Read this section completely before beginning to train your pet. Remember that the PetSafe® Stay + Play Wireless Fence® system is not a solid barrier. • Have fun with your pet throughout the training process. Training should S M T W T F S be fun, fair, firm and consistent. 6 7 1 2 3 4 5 • Train for 10 to 15 minutes at a time.
Phase 1 Day 1—Boundary Awareness Tone Only Training Mode Perform three sessions on day 1, each training session lasting 10-15 minutes. Goal: To have your pet learn that the Boundary Flags and warning beep from the Receiver Collar define the new Pet Area. Setup: • Program the Static Correction Level on the Receiver Collar to Level 1 Tone Only training mode. • Put a separate non-metallic collar on your pet’s neck ABOVE the Receiver Collar and attach a leash.
Phase 2 Days 2 Through 4—Continue Boundary Awareness Introduction to Static Correction Perform three sessions per day, each lasting 10-15 minutes. Goal: To train your pet to stay in the Pet Area and respect the boundary. Setup: • Program the Static Correction Level on the Receiver Collar to Level 2. • Put a separate non-metallic collar on your pet’s neck ABOVE the Receiver Collar and attach a leash. Be sure the extra collar does not put pressure on the Contact Points.
Steps: 1. 2. 3. 4. 5. 6. 7. With full control of your pet on a leash, have the distraction presented. If your pet does not move toward the distraction, praise and offer a treat. If your pet does react to the distraction, allow him to go into the Boundary Zone. Help your pet back into the Pet Area if he does not turn back after 2 seconds. Treat and praise your pet anytime he comes back into the Pet Area with or without help. Repeat this process with other distractions.
Taking Your Pet Out of the Pet Area Important: Remove the Receiver Collar and leave it in the Pet Area. Once your pet learns the Boundary Zone, he will be reluctant to cross it for walks or car rides. Option 1: Replace the Receiver Collar with a regular collar. Put your pet in a car that is within the Pet Area and drive him out of the Pet Area. Option 2: Replace the Receiver Collar with a regular collar and leash.
Frequently Asked Questions Is the Receiver Collar waterproof? • Yes. Will the PetSafe® Stay + Play Wireless Fence® system cover a larger circle than 210 feet across? • You can use another Wireless Transmitter with overlapping boundaries of at least 5-10 feet to increase the size of the Pet Area. Will a sloping yard or hills affect the Pet Area? • The Transmitter signal extends up to 105 feet in all directions.
Frequently Asked Questions Can I place the Receiver on another collar? • Yes. You may use any 3/4 inch, non-metallic collar strap that will thread through the Receiver. Do I need to perform maintenance on my Stay + Play Wireless Fence® system? • Check your pet’s neck daily for irritation from the Contact Points. • Check the Contact Points on the Receiver Collar weekly to make sure they are clean. • Use the Contact Point Wrench to make sure the Contact Points are secure. Do not over tighten.
Troubleshooting The Transmitter is • The intermittent double tone is the Metal Interference Alarm. This alarm sounds sounding an intermittent if the Transmitter is placed too close to a metal surface. When this alarm double tone alarm. sounds, the transmission output is disabled and your pet is no longer being contained. Relocate the Transmitter and either unplug the Power Adapter from the Power Jack or press the Alarm Disable Button for 5 seconds then release.
Troubleshooting The Receiver Collar activates in the middle of the yard. • The Receiver Collar activates when it loses the Transmitter signal. This sometimes occurs if a large metal object is between the Receiver Collar and Transmitter, if the orientation of the Receiver Collar changes near the Boundary Zone, or if the surrounding “electronic noise” interferes with the signal. If this continues to occur, consider relocating the Transmitter and resetting the Pet Area.
Terms of Use and Limitation of Liability 1. Terms of Use This Product is offered to you conditioned upon your acceptance without modification of the terms, conditions and notices contained herein. Usage of this Product implies acceptance of all such terms, conditions, and notices. 2. Proper Use This Product is designed for use with pets where training is desired. The specific temperament of your pet may not work with this Product.
Customer Care International USA & Canada—Tel: 800-732-2677 Monday–Friday 8 AM – 8 PM / Saturday 9 AM – 5 PM Australia—Tel: 1800 786 608 Monday–Friday 8:30 AM – 5 PM New Zealand—Tel: 0800 543 054 Monday–Friday 10:30 AM – 7 PM Battery Disposal Separate collection of spent batteries is required in many regions; check the regulations in your area before discarding spent batteries. At the end of the product life, please contact our Customer Care Center to receive instructions on proper disposal of the unit.
Please note that Radio Systems does not provide refunds, replacements, or upgrades for change of mind, or for any other reason outside of these Warranty terms. Claims Procedure: Any claim made under this Warranty should be made directly to Radio Systems Australia Pty Ltd. Customer Care Centre at: Radio Systems Australia Pty Ltd. PO Box 7266, Gold Coast Mail Centre QLD 9726 Australia Australia Residents: 1800 786 608 New Zealand Residents: 0800 543 054 Email: info@petsafeaustralia.com.
Mounting Template 2½ INCHES (63.5mm) Radio Systems Corporation 10427 PetSafe Way Knoxville, TN 37932 1-800-732-2677 www.petsafe.net Protected by US Patents 6,879,300 and 7,142,167.
Expand Your Pet’s Wireless Fence
Expand Your Pet Area with the Use of Additional Transmitters You can increase the coverage of your pet’s wireless fence by overlapping the ranges of 2 transmitters. Overlapping the ranges of 2 transmitters creates one continuous area for your pet. You can even combine different models of PetSafe® wireless transmitters. Refer to the product manual or quick start guide for the range of each transmitter.
Expand Your Pet Area with the Use of Additional Transmitters The maximum range is at least 90 ft. on any of the PetSafe® Wireless Fence systems. It is recommended that you place the 2 transmitters no more than 150 ft. apart. This allows for 30 ft. of overlap coverage. You will need to test the pet area and boundary range using the receiver collar. 90 ft. radius PET AREA Guest House 30 ft. of overlap 90 ft. radius The maximum distance between 2 transmitters is 150 ft.
Safety Information Please review all safety and compliance information provided with the products that you will be using. To prevent an unintended correction, remove the receiver collar from your pet when indoors. Guest House PET AREA No overlap PET AREA = Transmitter Example 3 This example shows how NOT to set up 2 transmitters. Without overlap between the 2 transmitters, your pet will receive static correction in the area between the coverage zones. Coverage overlap should be at least 30 ft.
Pet Fence Planner Visit petsafe.com/petfenceplanner for assistance in finding the perfect placement for your fence transmitter. This is an online tool to help you visualize the approximate coverage area of a wireless fence on your property. Enter your address and Google maps will pull up an aerial view of your property. Click on the (+) sign and a circle will appear over your location showing the maximum coverage. The coverge circle can be moved around and the coverage radius can be reduced.
