User Manual

18 Customer Care Center 1-800-732-2677
Troubleshooting
Barrier Transmitter does not
appear to work.
•Check segment indicator on Barrier Transmitter.
•Check/replace batteries in Barrier Transmitter.
•Increase the Barrier Area range on the Barrier Transmitter.
•Check that the Barrier Transmitter setting corresponds to the Receiver
Collar setting. (i.e. Barrier Transmitter is set to mode A and Receiver Collar
is synchronized to pick up mode A)—refer to Additional Features section
beginning on page 12 for instructions.
Barrier Area range is too low. •Check/replace batteries in Receiver Collar.
•Adjust Barrier Transmitter range to increase Barrier Area size.
Barrier Area range is too high. •Adjust Barrier Transmitter range to decrease Barrier Area size.
Pet seems to receive no
stimulation.
•Check/replace batteries in Receiver Collar.
•Use Test Light Tool to check for static correction.
•Check Receiver Collar fit to ensure Contact Points have direct skin contact.
•Check the setting on the Barrier Transmitter.
Unable to hear Receiver Collar
tone.
•Check/Replace batteries in Receiver Collar.
•Pets easily hear tone but it may be a volume level that is difficult for you to
hear.
•Use the Test Light Tool to check Receiver Collar for static correction.
No segments on Barrier
Transmitter.
•Press the (+) button.
•Check/replace batteries in Barrier Transmitter.