Installation and Operating Guide Please read this entire guide before installation.
Important Safety Information Explanation of Attention Words and Symbols used in this guide This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death. WARNING indicates a hazardous situation which, if not avoided, could result in • Read this entire guide prior to cutting or modifying an opening in your door or wall.
Thank you for choosing the PetSafe® brand. You and your pet deserve a companionship that includes memorable moments and a shared understanding together. Our products and training tools promote a lifestyle of protection, teaching, and love—essentials that influence memories for a lifetime. If you have any questions about our products or training your pet, please visit our website at www.petsafe.net or contact our Customer Care Center at 1-800-732-2677.
GETTING STARTED Features, Controls and Indicators Components Exterior Motion Sensor 3 7/16" (88mm) Screws 6 pcs. Motion Sensor Wire Interior Motion Sensor Installaton and Operating Guide Exterior Frame Interior Frame with Flap GETTING STARTED GETTING STARTED 3 15/16" (100mm) Screws 6 pcs. Center Line Cutting Template Shoulder Height Shoulder Height Medium Passport Key™ 13 1/8” (33.
GETTING STARTED • • • • • • • • • • • • • • • • • • • • • • • • • 8 Control Panel Cover – Door that covers and protects control panel. Concealed Power Connection – For connecting the Passport™ to the power adapter. Cut-out Size – Size of opening cut in homeowner’s door for proper fit and pet door installation. Exterior Frame – Size of pet door frame on the outside of the home. Flap Opening Size – Size of usable flap space for pet to enter and exit through the pet door.
GETTING STARTED Note: For testing purposes, the Passport™ motion sensor wire should have been connected from the interior frame to exterior frame at the factory. Before proceeding with the next steps, make sure the motion wire is connected or the Passport™ will not detect the Passport Key™ and open from the outside during testing (See “Installation In a Non-Glass Door” Step 4F page 16 for connecting motion sensor wire).
GETTING STARTED Select Language The Passport™ is factory-set to the English language. To change language: 1. Use up and down arrow keys to highlight desired language. 2. Press enter/select key or right arrow key on highlighted language to select. Select Time Format The Passport™ clock can be set to 12-hour or 24-hour format. To select time format and set time: 1. Use up and down arrow keys to highlight desired time format. Press enter or right arrow key to select. 2.
Step INSTALLATION Checklist Before Installation Before installing the Passport Pet Access Smart System™, it is important to consider the following: * Clock battery is installed. * If using the power adapter, you have located a power outlet in planned location on inside of home where power adapter can plug in. If not, INSTALLATION * * * * * * * * * 2A Remove door by removing door hinge pins. 2B Place on a raised level surface such as saw horses. Place interior side of door facing up.
Step Insert Screws And Plugs Step Install Pet Door 4 Before putting away your jigsaw, place interior frame (frame with flap) inside the cut-out and check the fit. Then place the exterior frame into the underside of the cut-out to check the fit. If the frames do not easily fit inside the opening, you may need to recut opening before proceeding with installation. 4A 4A Measure the thickest part (T) of cut-out. Note this measurement. 5 5A 5A Insert mounting screws through interior frame screw holes.
lock the exterior U-flap so it does not move and scare your pet. To lock exterior U-flap, make sure interior U-flap and main flap are securely taped open while in Open Mode. Next, change Door Operational Mode to Locked Mode (see “Door Operational Modes” page 19). This will lock the exterior U-flap in place. Please be aware you may receive the “Flap Held Open” error message on the LCD screen. This message will go away once you lower the flaps after your pet is trained.
Low Battery Mode When powered by the rechargeable battery, the Passport™ enters Low Battery Mode before the battery becomes too low to properly operate the flap. An alert will appear on the LCD screen when the Passport™ enters Low Battery Mode. In Low Battery Mode, the Passport™ flap shutdown position can be set to either Open or Locked. Also an optional audible beep can be set to notify you when the battery is low.
Timer Mode Example: It might be helpful to think of Timer Mode in the form of a 24 hour or clock timeline. If you want your pet(s) to have full access during the daytime (for example, from 7 am in the morning until the late evening) but want your pet(s) to be indoors at night (for example, starting at 7 pm), you would want to set the access mode to In/Out at 7 am and then the access mode to In-Only at 7 pm.
Re-latch Time: Default re-latch time is 2 seconds but can be changed from 1 second to 60 seconds for each pet and is useful if you have an older or slower pet. If Master Mode is selected as the individual pet access mode, then the individual re-latch time cannot be adjusted. In-Tone: Default is off but 10 tone options available. If Master mode is selected as the individual pet access mode, then the individual in-tone cannot be adjusted. Out-Tone: Default is off but 10 tone options available.
To Change In-Tone or Out-Tone: 1. From Main Menu select Setup > Pet Settings > Pet n (or pet name). Use right arrow key to select. 2. Use down arrow key to highlight In-Tone or Out-Tone (whichever one you want to change). Use right arrow key to scroll through the ten options to select desired audible tone (each tone will play when selected) or to turn tone off. Press left arrow/back key to return to Main Menu.
TROUBLESHOOTING ATTENTION screen: FAILED ... Pet ID Already Learned • Pet’s Passport Key™ is already programmed. Check you are trying to add the correct pet or Passport Key™. Make sure no other pets or Passport Key™ accessories already programmed are nearby. ATTENTION screen: Drivetrain Failure - Call Customer Care • Internal mechanical failure. Contact our Customer Care Center for assistance (see “Customer Care International” page 29).
TERMS & HANDLING Australia This device complies with the applicable EMC requirements specified by the ACMA (Australian Communications and Media Authority). 1. Terms of Use This equipment has been tested and found to comply with relevant EU Electromagnetic Compatibility, Low Voltage and R&TTE Directives. Before using this equipment outside the EU countries, check with the relevant local R&TTE authority.
Radio Systems® Corporation 10427 PetSafe Way Knoxville, TN 37932 1-800-732-2677 www.petsafe.
