Elite Pendant™ Remote Trainer operating and training guide Model Number PDT00-13377 Please read this entire guide before beginning
Important Safety Information Explanation of Attention Words and Symbols used in this guide This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death. WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Thank you for choosing the PetSafe® brand. You and your pet deserve a companionship that includes memorable moments and a shared understanding together. Our products and training tools promote a lifestyle of protection, teaching, and love—essentials that influence memories for a lifetime. If you have any questions about our products or training your pet, please visit our website at www.petsafe.net or contact our Customer Care Center at 1-800-732-2677.
Components Dual USB Power Adapter USB Cables Pendant Receiver Wrist Strap Handheld Remote Nylon Collar Test Light Tool Operating and Training Guide Other Items You May Need :: Scissors :: Lighter :: Non-metallic collar and 10-foot leash How the System Works The latest evolution in Remote Trainers is now available from PetSafe® brand. The new Elite Pendant™ Remote Trainer improves communication with your pet using a stylish, easy-slide remote and a unique programmable Pendant™ Receiver.
:: The Pendant™ Receiver can be used with most collars up to ¾” wide :: Rechargeable batteries in the Handheld Remote and Pendant™ Receiver :: Waterproof Pendant™ Receiver and water-resistant Handheld Remote Key Definitions Handheld Remote: Transmits the signal to the Pendant™ Receiver. Slide Switch: Adjusts the stimulation range to 1 of 3 positions, low, medium, or high. Stimulation Button 1: Delivers continuous stimulation up to 10 seconds long. Low stimulation.
Operating Guide Step 1 Prepare the Handheld Remote Charge the Handheld Remote 1A USB Cable 1. Lift the rubber cover protecting the Remote’s Micro USB Port placed in the and insert one of the Micro USB connectors (1A). Handheld Remote Micro 2. Insert the USB connector on the opposite end into the power USB Port adapter (1B) and plug into a standard wall outlet. 3. Charge the Handheld Remote for 5 hours for the first charge. Recharges take only 3-4 hours.
3. Charge the Pendant™ until the green LED comes on and is solid. Recharges take only 3-4 hours 4. When charging is completed, replace the rubber cover. Attach the Pendant™ Receiver to a Collar A black nylon collar is included or most collars up to ¾” wide 2A can be used with the Pendant™. A non-metallic collar is recommended. If using a metallic collar ensure it does not make contact with the Pendant™ Receiver. Place Pendant™ Receiver face down on a hard surface (i.e. table).
Rechargeable Batteries :: The rechargeable Lithium Ion batteries are not memory sensitive and do not require depletion before charging. :: The batteries come partially charged from the factory, but will require a full charge (4-5 hours) before the first use. :: Remember—always keep batteries away from flame. :: When storing the unit for long periods, remember to regularly give batteries a full charge (3-4 hours). This should be done once every 4 to 6 weeks.
To Re-Thread the Nylon Collar Slide Buckle Ridges :: The slide buckle prevents the collar from becoming loose around your pet’s neck. :: The ridges must be facing up; the collar will slip if it is not properly threaded. Step 4 To Pair the Pendant™ Receiver and the Handheld Remote If your Pendant™ Receiver does not beep when the Tone button of the Handheld Remote is pressed, or if the Pendant™ is not responding to the Handheld Remote, follow these steps: 1.
Training Guide General Tips :: Eliminate one misbehavior or teach one obedience command at a time. If you move too fast with training, your pet may become confused. :: Be consistent. Correct your pet every time he misbehaves. :: Unless you can supervise him, it is recommended that you restrict your pet from situations in which he has a history of misbehaving. However, setting up a situation as a training session can dramatically improve your chances of success.
2. If your pet shows no reaction, repeat the stimulation level several times before moving up to Low Stimulation Levels 2 and 3. 3. If your pet shows no reaction on Low Stimulation Levels 1, 2, or 3, move the slide switch to Medium, press the Stimulation 1 button continuously for 1 to 2 seconds. 4. If your pet shows no reaction, repeat the stimulation level several time before moving up to Medium Stimulation Levels 2 and 3. 5. YOUR PET SHOULD NOT VOCALIZE OR PANIC WHEN RECEIVING STIMULATION.
The “Recall” Command 1. Put a separate, non-metallic collar on your pet’s neck ABOVE the Pendant™, and attach a 10-foot leash. Note: Be sure the extra collar does not put pressure on the Contact Loops. 2. Hold your leash in one hand and the Handheld Remote in the other. 3. Wait for your pet to walk away from you. Using the Recognition Level for your pet, press and hold the Stimulation button on your Handheld Remote. 4. Immediately give the command “Recall” while continuing to hold the Stimulation button. 5.
Eliminating Unwanted Behavior Jumping Up Pets typically jump up to get attention. If you do not want your pet to jump on you, then friends or members of the family should not encourage this behavior. That means every time your pet jumps on someone, he should be reprimanded or redirected to an alternate and acceptable behavior, for which he can receive praise. Note: It is best if your pet first understands the “Sit” command. 1. Choose the Intensity Level one step higher than your pet’s Recognition Level. 2.
3. From a window or area where your pet cannot see you, wait until your pet begins to dig. 4. While your pet digs, press the Stimulation button and release it when he stops digging. Only press the button while your pet is in the act of digging, and do not say anything to him. 5. If your pet ignores the stimulation, increase the Intensity Level by 1. 6. Continue to watch your pet, as he may choose another area to dig. 7. Do not allow your pet in the yard unsupervised until he has completely stopped digging.
Trash Raiding The easiest way to prevent trash raiding is to remove garbage and tempting food from your pet’s environment. You can use the Remote Trainer to teach your pet to stay away from these items; however, you must be prepared to correct your pet every time he approaches them. 1. Choose the Intensity Level 1 higher than your pet’s Recognition Level. 2. Pick a temptation for your pet and position yourself where he cannot see you. 3.
Frequently Asked Questions Is the stimulation safe for my pet? How old does a pet have to be before using the Elite Pendant™ Remote Trainer? Once my pet is trained and has been obeying my commands, will he have to continue to wear the Pendant™ Receiver? :: While the stimulation is unpleasant, it is harmless to your pet. Electronic training devices require interaction and training from the owner to achieve desired results.
Test Light Instructions 1. Turn the Pendant™ on. 2. Hold the Test Light Contacts to the Contact Loops. 3. Press a Stimulation Button on the Handheld Remote. 4. The Test Light will flash. Note: At higher Stimulation Levels, the Test Light will flash brighter. 5. Turn the Pendant™ off. Save the Test Light for future testing. Note: If the Test Light does not flash, recharge the battery and re-test. If Test Light still does not flash, contact the Customer Care Center or visit our website at www.petsafe.net.
Battery Disposal Separate collection of spent batteries is required in many regions; check the regulations in your area before discarding spent batteries. At the end of the product life, please contact our Customer Care Center to receive instructions on proper disposal of the unit. Please do not dispose of the unit in household or municipal waste. For a listing of Customer Care Center telephone numbers in your area, visit our website at www.petsafe.net.
purchaser” is a person or entity who originally purchases the Product, or a gift recipient of a new Product that is unopened and in its original packaging. When serviced by Radio Systems Customer Service, Radio Systems covers labor and parts for the first year of ownership; after the first year, a service or upgrade charge will apply relative to replacement of the Product with new or refurbished items at Radio System’s sole discretion.
myTrainer™ Software Overview...................................................................................................................... 20 Prerequisites................................................................................................................ 20 Installation................................................................................................................... 20 Starting myTrainer™ Software..........................................................................
Starting myTrainer™ Software By default, myTrainer™ software will have a shortcut icon conveniently placed on the desktop or in the Start menu under the PetSafe® folder. To start the software, just click on either icon. It will automatically detect and activate itself when a Pendant™ Remote Trainer device is plugged into a USB port. When the device is unplugged from the USB port, myTrainer™ automatically minimizes itself residing in the notification area.
Exploring myTrainer™ Software myTrainer™ software is comprised of four tab pages and a Summary section. When at least one device is plugged into the USB port, the Summary section is always visible; while the tab pages can be changed by left clicking the mouse on the tab that interests you (Fig 2). When no devices are plugged into the USB ports, you will be limited to the Help tab, despite any tab you may click on. Fig.
Home Tab: The Home tab is shown by default when myTrainer™ software is first executed. Updates Tab: The Updates tab shows the image of the currently selected device and includes an update status message regarding the software revision, a download button to initiate the update process, and a status bar to monitor the update progress. When a new software version is available the DOWNLOAD button will be enabled, the update status message will state “UPDATE IS AVAILABLE.
Usage Tab: The Usage tab displays the current totals of the training activity counters. Each time a stimulation or tone button is pressed and released, the counters incrementally increase. The counters will rollover to zero when they surpass 65,535. At any time the user can reset counter by pressing the Reset button. The Pendant™ Remote Trainer also tracks the total on/off occurrences. This counter will also be reset to zero when the Reset button is pressed. (Fig. 5) Fig.
Exiting myTrainer™ Software myTrainer™ software may be hidden by clicking on the red X in the upper right hand corner. To close the software, click the right mouse button while on the Home tab, then select Exit from the context dropdown menu. To close myTrainer™ when it is hidden, click the right mouse button while hovering over the PetSafe® icon in the notification area, then select Exit from the context menu.
Customer Care Center 1-800-732-2677
www.petsafe.
Radio Systems® Corporation 10427 PetSafe Way Knoxville, TN 37932 1-800-732-2677 www.petsafe.