Warranty Guide

Limited Warranty
1. Introduction.
This limited warranty (“Limited Warranty”) gives you specific legal rights. You may also
have other legal rights that vary by state, province, or jurisdiction. The disclaimers,
exclusions, and limitations of liability under this Limited Warranty will not apply to the
extent prohibited by applicable law. For a full description of your legal rights you should
refer to the laws applicable in your jurisdiction and you may wish to contact a relevant
consumer advisory service.
2. Warranty; Period of Coverage.
Petnet, Inc. (“Petnet”), a Delaware corporation with its principal place of business
located at 1035 S. Grand Ave, Los Angeles, CA 90015, warrants to the owner of the
SmartFeeder® product contained in this box (“Product”) that the Product will be free
from defects in materials and workmanship for a period of one (1) year from the date of
delivery following the original retail purchase (the “Warranty Period”). If the Product fails
to conform to this Limited Warranty during the Warranty Period, Petnet will, at its sole
discretion, either (i) repair or replace any defective Product or component, or (ii) accept
the return of the Product and refund the money actually paid by the original retail
purchaser for the Product. Repair or replacement may be made with a new or
refurbished product or components, at Petnet’s sole discretion. If the Product or a
component incorporated within it is no longer available, Petnet may replace the Product
with a similar product of similar function, at Petnet’s sole discretion. This is your sole
and exclusive remedy for breach of this Limited Warranty. Any Product that has either
been repaired or replaced under this Limited Warranty will be covered by the terms of
this Limited Warranty for the longer of ninety (90) days from the date of delivery or the
remaining Warranty Period. This Limited Warranty is transferable from the original
purchaser to subsequent owners, but the Warranty Period will not be extended in
duration, or expanded in coverage, for any such transfer.
3. Return Policy.
If you are the original purchaser of the Product, and you are not satisfied with this
Product for any reason, you may return it in its original condition within thirty (30) days
of the original purchase and receive a full refund.
4. Warranty Conditions.
Before being able to claim under this Limited Warranty, the owner of the Product must
(i) notify Petnet of the intention to claim by visiting petnet.io/support during the Warranty
Period and providing a description of the alleged failure, and (ii) comply with Petnet’s
return shipping instructions. Petnet will have no warranty obligations with respect to a
returned Product if it determines, in its reasonable discretion after examination of the
returned Product, that the Product is an Ineligible Product (as defined below). Petnet will
bear all costs of return shipping to owner and will reimburse any shipping costs incurred
by the owner, except with respect to any Ineligible Product, for which owner will bear all
costs.

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