Owner's Manual

14
LIMITED WARRANTY
1. Introduction. This limited warranty (“Limited Warranty”) gives you specific legal rights. You may also have other legal rights
that vary by state, province, or jurisdiction. The disclaimers, exclusions, and limitations of liability under this Limited Warranty
will not apply to the extent prohibited by applicable law. For a full description of your legal rights you should refer to the laws
applicable in your jurisdiction and you may wish to contact a relevant consumer advisory service.
2. Warranty; Period of Coverage. Petnet, Inc. (“Petnet”), a Delaware corporation with its principal place of business located at
1035 S. Grand Ave, 2nd Floor, Los Angeles, CA 90015 warrants to the owner of the SmartFeeder product contained in this
box (“Product”) that the Product will be free from defects in materials and workmanship for a period of one (1) year from the
date of delivery following the original retail purchase (the “Warranty Period”). If the Product fails to conform to this Limited
Warranty during the Warranty Period, Petnet will, at its sole discretion, either (i) repair or replace any defective Product
or component, or (ii) accept the return of the Product and refund the money actually paid by the original retail purchaser
for the Product. Repair or replacement may be made with a new or refurbished product or components, at Petnet’s sole
discretion. If the Product or a component incorporated within it is no longer available, Petnet may replace the Product with
a similar product of similar function, at Petnet’s sole discretion. This is your sole and exclusive remedy for breach of this
Limited Warranty. Any Product that has either been repaired or replaced under this Limited Warranty will be covered by the
terms of this Limited Warranty for the longer of ninety (90) days from the date of delivery or the remaining Warranty Period.
This Limited Warranty is transferable from the original purchaser to subsequent owners, but the Warranty Period will not be
extended in duration, or expanded in coverage, for any such transfer.
3. Return Policy. If you are the original purchaser of the Product, and you are not satisfied with this Product for any reason, you
may return it in its original condition within thirty (30) days of the original purchase and receive a full refund.
4. Warranty Conditions. Before being able to claim under this Limited Warranty, the owner of the Product must (i) notify Petnet
of the intention to claim by visiting www.petnet.io/support during the Warranty Period and providing a description of the
alleged failure, and (ii) comply with Petnet’s return shipping instructions. Petnet will have no warranty obligations with respect
to a returned Product if it determines, in its reasonable discretion after examination of the returned Product, that the Product
is an Ineligible Product (as defined below). Petnet will bear all costs of return shipping to owner and will reimburse any
shipping costs incurred by the owner, except with respect to any Ineligible Product, for which owner will bear all costs.
5. Ineligible Products. This warranty does not cover the following (collectively “Ineligible Products”): (i) Products marked as
sample” or sold “as is”; and (ii) Products that have been subject to (a) modifications, alterations, tampering, or improper
maintenance or repairs, (b) handling, storage, installation, testing, or use not in accordance with the instructions provided by
Petnet, (c) abuse or misuse of the Product, (d) breakdowns, fluctuations, or interruptions in electric power, telecommunications
networks, or the internet; or (e) acts of God, including lightning, flood, tornado, earthquake, or hurricane; (iii) consumable
parts, including batteries, unless damage is due to defects in materials or workmanship of the Product, or (iv) software (even
if packaged or sold with the product). Petnet recommends that you use only authorized service providers for maintenance
or repair. Unauthorized use of the Product or software can impair the Product‘s performance and may invalidate this Limited
Warranty.
6. DISCLAIMER OF WARRANTIES. EXCEPT AS STATED ABOVE IN THIS LIMITED WARRANTY, AND TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE LAW, PETNET DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES
AND CONDITIONS WITH RESPECT TO THE PRODUCT, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,