User Manual
have any problem adding the 2.4GHz channel.
If you have a hidden network, you will be prompted to enter your network SSID
and password manually.
If you use an unhidden 2.4GHz network but it still doesn’t show up in the list
of options, turn your Petcube off and back on, wait up to 1 minute until it boots
up and starts blinking and start the setup process over again.
8. No Wi-Fi network shows up during setup
If you have an empty list of available Wi-Fi networks in the Petcube App when
you need to select your home Wi-Fi network, turn your Petcube off and back
on, wait up to 1 minute until it boots up and starts blinking and start the setup
process over again. If the problem persists, contact our support team
to determine if your Petcube needs to be updated.
9. Laser is not precise or accurate
Since the initial position of the laser may be changed during transportation, this
may affect the laser accuracy. To remedy this, we recommend using the laser
calibration in the Petcube App. To calibrate the laser open the Petcube App
on your phone, go to ‘Home’ tab, select ‘Settings’ in the upper right corner, look
for ‘Calibration’ and then follow the steps on the screen.
If the laser still doesn’t perform well, contact our support team.
10. No sound comes out of my Petcube
For the two-way audio to work, Petcube requires access to the microphone on