User Manual

5. Petcube cannot be found by setup
In case you are having a problem setting up your Petcube via Bluetooth, there’s
an alternative setup approach we suggest to try. Follow the steps below to set up
your device via Wi-Fi access point:
Power your Petcube Camera off and back on and start the setup process over
again. Keep in mind that when you first power on your Petcube camera it glows
solid yellow for up to a minute (although it may look light green) so wait 1 minute
until it starts blinking green. If it doesn’t start blinking, take a reset pin that came
with your Petcube, find a small hole on the bottom of your Petcube Play, insert
the reset pin into it and hold it down for 3 seconds until it changes to green.
If you’re using an iOS device, open Petcube application, go to ‘Home’ tab
and select ‘connect your device’, select Petcube Camera in the list of options
instead of Petcube Play. Follow the steps on the screen. On step 3, open
‘Settings’ on your phone, go to ‘Wi-Fi settings’, connect to Petcube Play Wi-Fi
and return to the Petcube app.
Wait for the app to exchange data with the Petcube and scan for available
Wi-Fi networks, then select your home Wi-Fi network from the list, put in
your network password and hit ‘Join’. If you don’t see your home network on
the list or if you’re using a hidden network, connect to your home Wi-Fi by
entering the name of your network and password manually and then hit ‘Join’
(keep in mind that it is case sensitive).
Once the LED light on your Petcube Camera changes to solid white, you are
ready to play with your Petcube Camera.
If you’re using an Android device, open ‘Settings’ on your phone and
temporarily disable cellular data (mobile data) so that you are only using
Wi-Fi during setup. Then open Petcube application, go to ‘Home’ tab and
select ‘connect your device’, then tap and hold down your finger on