User Manual

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10. Oh bummer setup error
If during the setup you’re getting an ‘Oh Bummer’ error message, turn your Petcube off
and back on, wait up to 1 minute until it boots up and starts blinking and start the setup
process over again.
11. I don’t see my home Wi-Fi network
This may happen if you’re using a hidden Wi-Fi network. If you have a hidden network,
you will be prompted to enter your network SSID and password manually.
If your Wi-Fi network isn’t hidden but it still doesn’t show up in the list of options, turn
your Petcube off and back on, wait up to 1 minute until it boots up and starts blinking
and start the setup process over again.
12. No Wi-Fi network shows up during setup
If you have an empty list of available Wi-Fi networks in the Petcube app when you need
to select your home Wi-Fi network, turn your Petcube off and back on, wait up
to 1 minute until it boots up and starts blinking and start the setup process
over again. If the problem persists, contact Petcube Customer Care Team
to determine if your Petcube needs to be updated.
13. Laser is not precise or accurate
Since the initial position of the laser may be changed during transportation, this may
affect the laser accuracy.
We recommend using laser calibration in the Petcube app to get the best
out of the laser game.