User Manual

49
Fig. 8.4.1 Fig. 8.4.2
3. LED light is stuck on solid green color and doesn’t turn blinking green
When you plug in your Petcube before starting the registration process, it should glow
solid green for a minute (although it may look light green). Wait up to 1 minute until
it starts blinking green. In case the light on the device doesn’t start blinking and remains
a solid color, follow the steps below:
1. Power up your Petcube device and wait at least 2 minutes for the camera to boot.
Keep in mind that the light on the camera may not start blinking.
2. Find a reset pin that came with your device, find a small hole on the bottom of your
Petcube Play, insert the reset pin into it, hold it down for 3 seconds and release it
even though the light on the device won’t change its status (it will not start blinking
or change the color).
3. Follow the setup steps in the Petcube app and see if it works
If you are using an Android device and you get a screen saying ‘Almost done’, you will
need to follow the steps again, meaning, you will need to hold down the Start button
on the back for 3 seconds again and the light on the camera may still remain a solid
color.
4. Incorrect Wi-Fi password
If Petcube app is showing the ‘Incorrect
Wi-Fi password’ error message after
the setup, here are a few possible
reasons behind that:
1. Case sensitivity: check the entered
password for uppercase or
lowercase characters. Keep in mind
that ‘Password’ and ‘password’
would be two different passwords
because the “P” is uppercase
in the first example and lowercase
in the second example.
2. Password length: check the entered