User Manual

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10. Video recording length
Currently, video recording length can be no longer than 30 secs. So, for instance,
if there’s a motion that lasts for 2 minutes 15 seconds, the app will cut it into 5 scenes.
However, in the free 4-hour history plan, video recording length is limited to 10 seconds.
11. How can I use Petcube Care on multiple Petcube devices
Separate Petcube Care subscriptions are required for each Petcube camera. With
multiple cameras, you can purchase additional subscriptions at a 50% discount to
receive 24/7 cloud video recording coverage. Without a subscription, each Petcube
camera includes a limited free 4-hour video history snapshot.
To purchase additional subscriptions:
1. Go to petcube.com.
2. Sign in with your Petcube account or go to the Petcube Care product page
and select the most suitable subscription option for you.
You will also be able to upgrade your subscription for each additional camera from
the Petcube app by going to the ‘Home’ screen of the camera.
12. How to add or update your payment information for Petcube Care
If you need to add or update your payment information for Petcube Care service:
1. Log into your Petcube account at petcube.com by clicking on the Home icon
in the upper right corner.
2. Once logged in, go to ‘Billing’ tab to update your information.